Centercode vs. SchoolMessenger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Centercode
Score 7.1 out of 10
N/A
Centercode Connect is a hosted software platform that provides all of the tools needed to run a beta program: recruiting, NDA management, product distribution, surveys, bug reports, forums, reporting, and more.
$500
per month
SchoolMessenger
Score 2.1 out of 10
N/A
SchoolMessenger, a West Corporation solution managed by West Education, the company's education unit, is a school community software featuring secure email, social media monitoring, school website, and mobile app.N/A
Pricing
CentercodeSchoolMessenger
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CentercodeSchoolMessenger
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Best Alternatives
CentercodeSchoolMessenger
Small Businesses

No answers on this topic

PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Medium-sized Companies

No answers on this topic

PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Enterprises

No answers on this topic

Salesforce Experience Cloud
Salesforce Experience Cloud
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CentercodeSchoolMessenger
Likelihood to Recommend
7.1
(7 ratings)
2.1
(5 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
7.5
(2 ratings)
Performance
-
(0 ratings)
8.0
(2 ratings)
Support Rating
9.1
(1 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
CentercodeSchoolMessenger
Likelihood to Recommend
Centercode
It's not perfect but it definitely does its job and what its purpose for. The fact that we were able to access this globally and produce a great product after performing massive bera testing gave that "dev" feels eventhough we aren't. Seeing the cross comment add collaboration made it more intuitive because we were able to narrow down on the specifics of what we were actually testing
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West Technology Group, LLC (formerly Intrado)
This is great for schools who want a bulk package of services at a competitive cost. Older website designs limit functionality and have a very square design. SchoolMessenger has more modern templates with newer capabilities which is better for visitors of the site. The functionality is great for parents who are accessing the site on the go, which happens more often than you know.
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Pros
Centercode
  • One stop destination for managing all aspects of testing, including community, recruiting, feedback (bugs, suggestions, surveys).
  • Easy way to communicate with testers and collect their feedback
  • Customizability, I can customize the platform to address differences between products.
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West Technology Group, LLC (formerly Intrado)
  • It is widely used.
Read full review
Cons
Centercode
  • Tag and attribute searching for forms, messages, and surveys
  • Report graphics with large datasets
  • More of a focus on B2B beta testing and not solely business to customer
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West Technology Group, LLC (formerly Intrado)
  • There's nothing I dislike. This program is very straight forward to use.
  • It just works well.
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Likelihood to Renew
Centercode
Makes beta enjoyable.
Read full review
West Technology Group, LLC (formerly Intrado)
No answers on this topic
Usability
Centercode
No answers on this topic
West Technology Group, LLC (formerly Intrado)
SchoolMessenger serves our main purpose of sending out emergency notifications and notices to parents. It is great to cut down on the paper use and the ability to attach documents to our notes. We have used this to send home notifications from our Parent-Teacher Organization. Parents have thanked us for sending a back ups due to papers being misplaced and knowing that they have a backup through email.
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Performance
Centercode
No answers on this topic
West Technology Group, LLC (formerly Intrado)
Overall, this is a good, effective, and cost-efficient product. It is missing some key functionality we had with a previous program which limits my total score, but I still think a lot of school districts can get a lot out of SchoolMessenger. The features and functions they do include work well.
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Support Rating
Centercode
Tony is amazing. I look forward to our interactions.
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West Technology Group, LLC (formerly Intrado)
The support is fantastic. I have never had such complete support from a technology service. Every issue has been resolved while I was on the phone. I never had to wait for a callback or an advanced support tech. Their people are very well trained in their product and how to meet their customer's needs.
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Alternatives Considered
Centercode
Centercode is better than Google Forms and Sheets for our use case of a long ongoing beta with participants rotating in and out 10000x times better. However, it might be a little too complex for what we needed. We may have been better off with something in the middle--a little more lightweight and cheaper.
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West Technology Group, LLC (formerly Intrado)
Easier to use and more cost effective than shoutpoint
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Return on Investment
Centercode
  • A project and beta testing that could've taken > 6 months or even years was cut down to a month and few weeks only
  • Overall accessibility, ease of use, and security were right on the money
  • Collaboration tools and features allowing everyone to innovate and spark great ideas and share it
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West Technology Group, LLC (formerly Intrado)
  • Lost the confidence of families that we were protecting their data.
  • Refused to refund our funds after they released confidential information.
  • Required extensive resources to find another product.
Read full review
ScreenShots

Centercode Screenshots

Screenshot of Project Homepage: This dashboard shows the heartbeat of your project and gives you quick access to key areas of the tool. Centercode also has a similar dashboard for your entire program so you can see all of your projects at a glance.Screenshot of Powerful Dashboards and Reports: Leverage data across your organization that drives product improvements and enhances projects. Whether it's user profiles, participation rates, or product issues all of your data is available on one platform.