CenterEdge Advantage vs. Toast Point of Sale

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CenterEdge Advantage
Score 4.0 out of 10
N/A
N/AN/A
Toast Point of Sale
Score 7.2 out of 10
N/A
Toast Point of Sale is a cloud-based restaurant point of sale solution provided as the foundation for Toast's all in one restaurant management solution which supports payment processing, as well as customer care, gift cards and loyalty, as well as back of house and back office (HR, payroll, schedule and shift management, etc.).
$69
per month
Pricing
CenterEdge AdvantageToast Point of Sale
Editions & Modules
No answers on this topic
Starter
$69
per month
Essentials
$99
per month
Growth
$199
per month
Offerings
Pricing Offerings
CenterEdge AdvantageToast Point of Sale
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CenterEdge AdvantageToast Point of Sale
Top Pros
Top Cons
Best Alternatives
CenterEdge AdvantageToast Point of Sale
Small Businesses
Square POS
Square POS
Score 9.4 out of 10
Square POS
Square POS
Score 9.4 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.2 out of 10
Shopify
Shopify
Score 8.8 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CenterEdge AdvantageToast Point of Sale
Likelihood to Recommend
9.0
(1 ratings)
7.0
(15 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
CenterEdge AdvantageToast Point of Sale
Likelihood to Recommend
CenterEdge Software
Any FEC small or big can benefit from CenterEdge. It pulls your entire facility together under one point of sale. Groups, redemption prizes, Bowling modules, Laser Tag modules, webstore, kiosks...just to name a few. As CenterEdge is relatively young they are growing and expanding at a rate that can not be ignored and we are glad to have them back at our locations.
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Toast
For restaurants it's great, and that's the only scenario I'm really use to seeing it. However I do have to say that during Christmas time, our city has a craft bizarre where local artists are featured and sell their wares, and this Bizarre was using Toast POS. Therefore, I think it can really span across all avenues. It's great because of how it categorizes menus, and how you can run reports like a p-mix to see your top sellers, and bottom sellers, etc. The more I think of it, now, really any business that sells something and needs to track those sales, could use this POS. A tire store? Sure. A hat shop? Absolutely. The great thing about Toast is that it is just SO customizable! You can even make the buttons different colors, that's how customizable it is. Lastly, the ability to sell online has been a game-changer. I wish there was a little bit better formatting for online ordering, but really, you can add pictures, descriptions, modifiers, use discount codes, and accept gift cards all online. We didn't have to build out an online store, we just had to build out our menu buttons and we were all set.
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Pros
CenterEdge Software
  • Point of sale. The interface is very user friendly and can get very granular on how you want to ring in guests not only at the point of sale but from a groups perspective as well.
  • Modular. There are so many great integrations with CenterEdge from inventory tracking to Laser Tag modules and if they don't have it, chances are they will very soon.
  • Groups. This is how we make a good amount of our income and CenterEdge really helps us deliver a great guest experience from the time the sale is made to the time the guest leave the building after their event.
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Toast
  • The ability for guest to select a receipt type.
  • Allowing to enter in different types of orders (current in-store orders, future orders, house account orders, and more).
  • The convenience of touch screen use and strong calibration.
  • Ability to swivel tablet from employee to guest.
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Cons
CenterEdge Software
  • External Employee Scheduling. CenterEdge has its own scheduler but in today's high tech world there needs to be more integration with big companies like When to Work and HotSchedules.
  • F&B Recipe creation and management could be a little easier but it still does a good job.
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Toast
  • Though sales details are available in real time, the analytics take 2-3 days to post. So if you are looking for specific modifications you'll have to wait.
  • Though you can edit the menus directly from the devices and move them around like you do on a smartphone, it doesn't give you a sorting option. If you're OCD like me, you have to alphabetize my hand.
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Likelihood to Renew
CenterEdge Software
No answers on this topic
Toast
There are many features I wish Toast had that it currently does not, but we are likely to renew this year because given Toast's recent increase in funding and expanding of their staff, we are hopeful some of these issues will finally be resolved in 2019. Plus, though I've never done it, I'd imagine that switching to another POS system would take a ton of time, money, and resources---things most businesses don't have a lot of. So we'll sit tight with Toast for now and see what they come up with this year in terms of fixing our biggest pain-points.
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Usability
CenterEdge Software
No answers on this topic
Toast
Toast POS is a great basic POS tool, having some features I didn't think would be possible at this price point, such as:
  • processing CC payments in "offline mode" in case there is an internet outage
  • kitchen display screens
  • collecting payment from customers using a handheld right at their table
  • pre-approving card payments to assure the customer has enough money to pay for their order, etc
That being said, I still feel that Toast misses the mark on some things that I truly would consider 'common-sense' features, such as:
  • providing hardware that connects the Register Screen (Elo) to the Cash drawer so it doesn't fall off the table when flipped over for customer signature
  • accepting physical and e-gift cards as payment on their own online ordering platform (ToastOO)
  • a Rewards Program that allows for online enrollment, rather than holding up quick-serve lines to sign up
  • a Promo code feature that allows you to add basic restrictions such as Limit 1 per customer, or date/time limitations
  • increasing in-store operations efficiency by creating more straight-forward ways to manage restaurant/ToastOO hours, and Delivery/Takeout quote estimates
Facing these issues after 3+ years has been a frustration. We hope Toast has some solutions in mind that they will be implementing in 2019.
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Alternatives Considered
CenterEdge Software
Micros is great for the restaurant industry, but we're not that. We are an FEC with MANY activities under one roof including F & B, but Micros just could not handle keep track of everything we offer to our guests. Centeredge does that and more. If you are a bar/restaurant then Micros is for you. But if you are an FEC with many different offerings and you want to have control over your sales, don't think...choose CenterEdge.
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Toast
Toast is so much easier to use than Breadcrumb. The display is so much easier to navigate. The card readers are more quality with Toast. Chownow was hard because it had its own printer, different than our kitchen printer, for to go orders, but now with Toast's all in one ordering we get the to go orders sent to the kitchen with the same ease as if they were getting fired from the main floor.
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Return on Investment
CenterEdge Software
  • Reporting. We can see exactly where our income is coming from and going with how granular the reporting is. No losses here!
  • Coupons and Discounts. We are in full control of our discounts and how often they are used, something that our previous POS could not give us.
  • Ease of use. I said it before and I'll say it again because it is true. It's easy! And who doesn't love easy???
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Toast
  • I wish there are a way to permanently delete items from the database instead of just archiving
  • I wish there was a way to remove old locations that are no longer in use for my company completely from view.
  • The system overall is easy to navigate and make changes to.
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ScreenShots