Likelihood to Recommend Centrical (formerly GamEffective)
It is appropriate and I am sure it will meet your organization's needs if you are looking for an end to end Learning Management System, where you can design and upload content for your different programs. Centrical is also highly recommended if you are looking to gamify programs. Another strong point is performance management as it allows for real-time KPI information and analysis and for some precision on-demand learning. It does not have a plug and play course catalog, so it isn't a solution if you are looking for a catalog of courses for employee development.
Read full review Sales job becomes pathetic at some level when it keeps doing recurring jobs but when the fun-loving and interactive session comes into the picture any kind of job becomes easier and more productive again. When cold calling and lead generation work is needed the feature of Zoho Motivator really nail downs it and provides a booster to any kind of business.
Read full review Pros Centrical (formerly GamEffective)
User-friendly platform for both admins and end users Scalable and compatible with desktop, laptop, tablet, and mobile devices Strong customer success team behind their product Read full review Syncs information to Zoho CRM Inputs sales data into charts and graphs Monitors the number of sales I have won or lost over any given period of time Read full review Cons Centrical (formerly GamEffective)
Integration with more platforms through API More in-depth support articles at their database for narrative config/design More plug and play narrative options for beginners Read full review Not much customization in the way of adjusting the appearance of the interface and boxes (such as colors, shapes of the bounding boxes, etc.). Needs the ability to add alert notifications via email. More permission-based restrictions on what data specific users can see would be nice. Read full review Usability Centrical (formerly GamEffective)
Overall, this is a great product, with many flexible and value-add characteristics. The variety of flavors it offers to configure learning and performance management solutions from scratch, together with a strong team behind it and the appropriate support channels, make this an ideal option for most organizations.
Read full review It saves lot of time and effort using Zoho Motivator especially when you can save and build a template and reuse it.
Read full review Support Rating Centrical (formerly GamEffective)
There is a dedicated support team available and a support platform 24/7. Tickets are worked on quickly and a sense of urgency is understood by the provider. Feedback is taken into consideration, and one thing that makes a huge difference for me is the fact that there is a product development team that constantly reaches out and enhances the product to adapt to clients' needs.
Read full review The support surrounding Zoho Motivator is phenomenal! You certainly get what you pay for. The support is always readily available and their team is extremely knowledgable. I have never had any issues with the software and not gotten the concern resolved by their team. Zoho overall is a great team with great backing.
Read full review Alternatives Considered Centrical (formerly GamEffective)
We selected Centrical especially because of the ease to configure and how you may integrate compelling narratives into your programs. It makes a big difference to add personality to it. You may use the "out of box" options, but also you can configure your own based on your needs. This user-friendly platform is also guaranteed to be secure and compliant to PCI standards, which makes a huge difference.
Read full review We previously used
Insightly and
Agile CRM , neither of which, at the time, had any tool that was similar enough to Motivator. Both systems had a Deals tracker, however, it was not very 'sales' oriented and had unimpressive filtering options. Motivator is an add-on to Zoho CRM, so the biggest up-sell is that it is integrated with our main CRM, and secondly, the Motivator module has numerous filters/views that can be tailored to our business as we grow.
Read full review Return on Investment Centrical (formerly GamEffective)
Increase in Learner Satisfaction NPS Scale Score Increase in Learner Engagement Higher quality of Learning Design with this authoring tool Impact to performance KPIs and shorter time to competency Read full review It has an positive impact on me. Read full review ScreenShots Zoho Motivator Screenshots