Cerence vs. Joule
Cerence vs. Joule
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Cerence | N/A | Cerence offers intelligent AI assistant solutions for global mobility, a portfolio of products, services, toolkits, and innovations that extends the technology to mobility ecosystems. Cerence Cognitive Arbitrator offers a virtual assistant that offers access to assistants and content in a singular, voice-activated interface, with the goal of compromising the privacy, security, or integrity of automakers’ uniquely branded user experience. | N/A | |
Joule | N/A | Joule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes. | N/A |
| Cerence | Joule | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Joule Base Joule Base is a no-cost entitlement of SAP cloud products that enables teams to navigate SAP systems more easily, find the right information more quickly, and complete everyday tasks faster. Joule Premium Joule Premium extends Joule Base with more powerful AI, including advanced Joule skills, premium embedded AI scenarios, and Joule Agents. Joule Premium capabilities are accessed through the purchase of AI units. Visit the pricing page linked above to learn more about Joule Premium capabilities. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Cerence | Joule | |
|---|---|---|
| Small Businesses | Fin by Intercom Score 8.6 out of 10 | Fin by Intercom Score 8.6 out of 10 |
| Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Cerence | Joule | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 7.9 (36 ratings) |
| Usability | - (0 ratings) | 8.2 (33 ratings) |
| Cerence | Joule | |
|---|---|---|
| Likelihood to Recommend | ![]() Cerence, Inc No answers on this topic | SAP
|
| Pros | ![]() Cerence, Inc No answers on this topic | SAP
|
| Cons | ![]() Cerence, Inc No answers on this topic | SAP
|
| Likelihood to Renew | ![]() Cerence, Inc No answers on this topic | SAP
|
| Usability | ![]() Cerence, Inc No answers on this topic | SAP
|
| Reliability and Availability | ![]() Cerence, Inc No answers on this topic | SAP
|
| Performance | ![]() Cerence, Inc No answers on this topic | SAP
|
| Support Rating | ![]() Cerence, Inc No answers on this topic | SAP
|
| Implementation Rating | ![]() Cerence, Inc No answers on this topic | SAP
|
| Alternatives Considered | ![]() Cerence, Inc No answers on this topic | SAP
|
| Scalability | ![]() Cerence, Inc No answers on this topic | SAP
|
| Return on Investment | ![]() Cerence, Inc No answers on this topic | SAP
|
| ScreenShots | Joule Screenshots |







