What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5.6 out of 100
Based on 8 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.5 out of 100
Based on 5 reviews and ratings
Attribute Ratings
- Cerner HealtheIntent is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
6.0
Cerner HealtheIntent
60%
2 Ratings
5.9
Definitive Healthcare
59%
3 Ratings
Usability
Cerner HealtheIntent
N/A
0 Ratings
1.0
Definitive Healthcare
10%
1 Rating
Support Rating
Cerner HealtheIntent
N/A
0 Ratings
1.0
Definitive Healthcare
10%
1 Rating
Likelihood to Recommend
Cerner HealtheIntent
My honest opinion is if an organization is fully running a Cerner EMR, it is almost not avoidable choice to use HealtheIntent. From performance and consistency views, it performs very well simply because HealtheIntent and Cerner EMR are from the same place. From the cost perspective, it's up to the contract. But in a general sense, it is more cost effective rather than running a separate analytics framework.If an organization is running a mix of Cerner and other clinical IT system, the answer is all but case by case.

Verified User
Project Manager in Research & Development
Hospital & Health Care Company, 10,001+ employeesDefinitive Healthcare
Definitive Healthcare is well suited for getting a better understanding of your [...] healthcare ecosystem. It is good for finding practices or medical groups related to a specific specialty or in a specific location. It helps with prospecting because you can see the size of the location, who it is connected to, where it is located, the [number] of employees, and the appropriate contacts.
Sales Development Representative
PerfectServeInformation Technology & Services, 201-500 employees
Pros
Cerner HealtheIntent
- Reliability means Cerner HealtheIntent hardly ever goes down
- Cerner HealtheIntent can be customized for our business needs
- We have our own Cerner HealtheIntent server instead of using the cloud
Company Owner
Orlando Homeopathic Body WorksMedical Devices, 1-10 employees
Definitive Healthcare
- Good data and information about health and hospital systems such as size, revenue, software.
- Healthcare specific. There's no other noise.

Verified User
Director in Sales
Hospital & Health Care Company, 1-10 employeesCons
Cerner HealtheIntent
- Metadata management in HealtheIntent should be improved. For example, we could find similar looking data sources (for example, diagnosis tables with similar names) but it was hard to distinguish and know which one is the one in production. It was because several data stewards loaded the same table with a different purpose (with similar tables names). And HealtheIntent doesn't have a metadata "for a test" or "for development", which makes hard to manage versions of one data source.
- To run a SQL in HealtheIntent, there is a time limit of only 10 minutes. Also, there is no delicate configuration of query execution. It may not need a lot of functions like Toad or SQL developer, but what HealtheIntent provides is very limited.
- Similar to the one above, HealtheIntent may need better metadata management for users. It is hard to find a table that I need, even to find out the existence of the table. Basic statistics like the size of a table, # of rows may be helpful for users.

Verified User
Project Manager in Research & Development
Hospital & Health Care Company, 10,001+ employeesDefinitive Healthcare
- I have noticed they do not update C suite members often, so when trying to reach out to prospects, the information can be outdated.

Verified User
Administrator in Marketing
Computer Software Company, 51-200 employeesPricing Details
Cerner HealtheIntent
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Definitive Healthcare
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Cerner HealtheIntent
No score
No answers yet
No answers on this topic
Definitive Healthcare
Definitive Healthcare 1.0
Based on 1 answer
It was unusable for us because key contacts were not there and our sales team had to tell Definitive what contacts were missing. Waste of time and money.

Verified User
Director in Sales
Hospital & Health Care Company, 1-10 employeesSupport Rating
Cerner HealtheIntent
No score
No answers yet
No answers on this topic
Definitive Healthcare
Definitive Healthcare 1.0
Based on 1 answer
Account Managers and team often do not respond for weeks at a time.

Verified User
Director in Sales
Hospital & Health Care Company, 1-10 employeesAlternatives Considered
Cerner HealtheIntent
We have had Cerner HealtheIntent for over 10 years and it has been a strong EMR. Other EMRs have been OK. They have just done the job, but haven't lived up to their promise. When a patch is put out for Cerner HealtheIntent, it actually works without bugs. Reaching support for Cerner HealtheIntent is easier and our issues are taken care of in a timely manner.
Company Owner
Orlando Homeopathic Body WorksMedical Devices, 1-10 employees
Definitive Healthcare
ZoomInfo has more than just healthcare contact information; however, Definitive [Healthcare] is specific to healthcare and provides more insights around specialties, affiliations, contacts, and providers. I think both are great, but for healthcare location-specific information searches, Definitive Healthcare is a must-have. You can get alerts for both products, but Definitive [Healthcare] can be a little more pinpointed in the information.
Sales Development Representative
PerfectServeInformation Technology & Services, 201-500 employees
Return on Investment
Cerner HealtheIntent
- ROI may be depending on the contract. But even if an organization is spending the same money for either homegrown analytics or HealtheIntent, HealtheIntent provides more agility of project or cost spending. If you don't like it you can discontinue anytime.
- The negative one is, HealtheIntent is a new product in Cerner and at this point, it may not be capable of everything like homegrown analytics. The question would be the future of HealtheIntent and will be able to cover what you need soon.
- If an organization is pursuing a standard, generic analytics and reporting (such as the combination of Oracle and Tableau), HealtheIntent is great. If not (for example, running R and d3.js for specific cases), the cost of migration to HealtheIntent will skyrocket.

Verified User
Project Manager in Research & Development
Hospital & Health Care Company, 10,001+ employeesDefinitive Healthcare
- Made it easy for us to define which companies we should be reaching out to.
- Integration with Salesforce made accounts more efficient.

Verified User
Administrator in Marketing
Computer Software Company, 51-200 employees