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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Certinia FM Cloud

    Score7.2 out of 10
    N/ACertinia FM Cloud automates financial management on the Salesforce platform. The customer-centric software includes a general ledger, automated billing processes, and financial intelligence.N/A

    QuickBooks Desktop Premier

    Score8 out of 10
    N/AQuickBooks Desktop Premier is an installed version of QuickBooks for general business, contractors, manufacturing and warehouse accounting, as well as nonprofits, professional services, and retail.N/A
    Pricing
    Certinia FM CloudQuickBooks Desktop Premier
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Certinia FM CloudQuickBooks Desktop Premier
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsCertinia Professional Services Cloud software follows a subscription-based pricing model that is typically structured according to the number of users and the level of features required. The software’s pricing may vary depending on the organization’s size and needs, with options to select modules or add-ons for additional functionality. Specific pricing details may require a consultation or quote from Certinia for tailored solutions.—
    More Pricing Information
    Community Pulse
    Certinia FM CloudQuickBooks Desktop Premier
    Considered Both Products
    Certinia
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    82%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    87%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    14 Answers
    Features
    Certinia FM CloudQuickBooks Desktop Premier
    Payroll Management
    Comparison of Payroll Management features of Certinia FM Cloud and QuickBooks Desktop Premier
    Feature
    Certinia FM Cloud
    8.4
    2 Ratings
    11% above category average
    QuickBooks Desktop Premier
    8.5
    54 Ratings
    12% above category average
    Pay calculation8.52 Ratings9.252 Ratings
    Benefit plan administration8.02 Ratings8.425 Ratings
    Direct deposit files9.02 Ratings8.242 Ratings
    Salary revision and increment management00 Ratings8.333 Ratings
    Reimbursement management00 Ratings8.336 Ratings
    Customization
    Comparison of Customization features of Certinia FM Cloud and QuickBooks Desktop Premier
    Feature
    Certinia FM Cloud
    8.4
    4 Ratings
    11% above category average
    QuickBooks Desktop Premier
    7.5
    24 Ratings
    1% below category average
    API for custom integration8.84 Ratings8.017 Ratings
    Plug-ins8.03 Ratings7.024 Ratings
    Security
    Comparison of Security features of Certinia FM Cloud and QuickBooks Desktop Premier
    Feature
    Certinia FM Cloud
    8.4
    5 Ratings
    0% below category average
    QuickBooks Desktop Premier
    8.3
    58 Ratings
    1% above category average
    Single sign-on capability8.65 Ratings8.450 Ratings
    Role-based user permissions8.15 Ratings8.249 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Certinia FM Cloud and QuickBooks Desktop Premier
    Feature
    Certinia FM Cloud
    7.9
    5 Ratings
    5% above category average
    QuickBooks Desktop Premier
    8.3
    69 Ratings
    6% above category average
    Dashboards8.45 Ratings8.758 Ratings
    Standard reports6.55 Ratings8.468 Ratings
    Custom reports8.85 Ratings7.766 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Certinia FM Cloud and QuickBooks Desktop Premier
    Feature
    Certinia FM Cloud
    7.9
    6 Ratings
    2% above category average
    QuickBooks Desktop Premier
    7.8
    72 Ratings
    2% above category average
    Accounts payable8.05 Ratings8.370 Ratings
    Accounts receivable7.14 Ratings8.571 Ratings
    Global Financial Support8.01 Ratings6.09 Ratings
    Primary and Secondary Ledgers7.01 Ratings7.014 Ratings
    Journals and Reconciliations6.33 Ratings8.725 Ratings
    Configurable Accounting7.43 Ratings7.915 Ratings
    Standardized Processes8.73 Ratings8.315 Ratings
    Cash management00 Ratings8.765 Ratings
    Bank reconciliation00 Ratings8.769 Ratings
    Expense management00 Ratings8.768 Ratings
    Time tracking00 Ratings7.535 Ratings
    Fixed asset management00 Ratings6.249 Ratings
    Multi-currency support00 Ratings7.623 Ratings
    Multi-division support00 Ratings8.239 Ratings
    Regulations compliance00 Ratings8.224 Ratings
    Electronic tax filing00 Ratings7.836 Ratings
    Self-service portal00 Ratings5.923 Ratings
    Intercompany Accounting00 Ratings7.917 Ratings
    Localizations00 Ratings7.66 Ratings
    Enterprise Accounting00 Ratings8.313 Ratings
    Centralized Rules Framework00 Ratings7.210 Ratings
    Inventory Management
    Comparison of Inventory Management features of Certinia FM Cloud and QuickBooks Desktop Premier
    Feature
    Certinia FM Cloud
    10.0
    3 Ratings
    23% above category average
    QuickBooks Desktop Premier
    8.0
    43 Ratings
    9% above category average
    Inventory tracking10.03 Ratings8.342 Ratings
    Automatic reordering10.03 Ratings7.321 Ratings
    Location management10.03 Ratings8.825 Ratings
    Manufacturing module00 Ratings7.722 Ratings
    Order Management
    Comparison of Order Management features of Certinia FM Cloud and QuickBooks Desktop Premier
    Feature
    Certinia FM Cloud
    8.1
    2 Ratings
    2% above category average
    QuickBooks Desktop Premier
    8.2
    47 Ratings
    10% above category average
    Pricing8.02 Ratings8.037 Ratings
    Order entry8.02 Ratings7.838 Ratings
    Credit card processing8.52 Ratings9.134 Ratings
    Cost of goods sold8.02 Ratings8.943 Ratings
    Order Orchestration00 Ratings7.58 Ratings
    End-to-end order visibility00 Ratings8.59 Ratings
    Order exception Resolution00 Ratings7.56 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Certinia FM Cloud and QuickBooks Desktop Premier
    Feature
    Certinia FM Cloud
    8.7
    1 Ratings
    14% above category average
    QuickBooks Desktop Premier
    -
    Ratings
    Travel & Expense Management10.01 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting7.01 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Certinia FM Cloud and QuickBooks Desktop Premier
    Feature
    Certinia FM Cloud
    9.3
    1 Ratings
    20% above category average
    QuickBooks Desktop Premier
    -
    Ratings
    Budgeting and Forecasting9.01 Ratings00 Ratings
    Project Costing9.01 Ratings00 Ratings
    Cost Capture10.01 Ratings00 Ratings
    Capital Project Management9.01 Ratings00 Ratings
    Customer Contract Compliance10.01 Ratings00 Ratings
    Project Revenue Recognition10.01 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Certinia FM Cloud and QuickBooks Desktop Premier
    Feature
    Certinia FM Cloud
    8.2
    1 Ratings
    15% above category average
    QuickBooks Desktop Premier
    -
    Ratings
    Project Planning and Scheduling7.01 Ratings00 Ratings
    Task Insight for Project Managers7.01 Ratings00 Ratings
    Project Mobile Functionality8.01 Ratings00 Ratings
    Definable Resource Pools8.01 Ratings00 Ratings
    Best Alternatives
    Certinia FM CloudQuickBooks Desktop Premier
    Small Businesses
    Zoho One
    Score9.1 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Certinia FM CloudQuickBooks Desktop Premier
    Likelihood to Recommend
    6.0
    (8 ratings)
    8.2
    (75 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    7.5
    (14 ratings)
    Usability
    10.0
    (1 ratings)
    8.9
    (26 ratings)
    Availability
    10.0
    (1 ratings)
    10.0
    (6 ratings)
    Performance
    9.0
    (1 ratings)
    9.0
    (5 ratings)
    Support Rating
    10.0
    (1 ratings)
    4.0
    (13 ratings)
    Online Training
    10.0
    (1 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    7.2
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (2 ratings)
    CPA Rating
    -
    (0 ratings)
    8.1
    (27 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.0
    (2 ratings)
    User Testimonials
    Certinia FM CloudQuickBooks Desktop Premier
    Likelihood to Recommend
    Certinia
    For accounting systems, users and/or evaluators often want to see some type of matrix or "heads up" comparisons of specific features and functionality of a system in key areas such as: 1) General Ledger 2) Order to Cash cycle 3) Purchase to Pay cycle 4) Cash management 5) Inventory and/or Cost Accounting (Projects/Jobs, etc) 6) Revenue Recognition 7) Fixed Assets management 8) Budgets 9) Tax 10) Reports and Analysis It would be great if this kind of matrix existed to be filled in by reviewers so that others could benefit from their perspectives about the applications and how they address or handle the specific features/functionality. With respect to FinancialForce, the company has found that nearly all the key features it needed were available from the application.
    Read full review
    Intuit
    We really think that ANY typical business would be a reasonable fit for QuickBooks Desktop Premier. While not necessary, even a comparatively unexperienced accounting person could look at the "Home" screen and follow their nose thru typical daily accounting processes without much detailed knowledge. Reporting is simple, looking up customer info and prior transactions is simple, looking up vendors and prior payments is simple... all in all, quite straightforward. I really can't think of an instance where it would be 'less appropriate'.
    Incentivized
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    Pros
    Certinia
    • User interface is more modern and user-friendly than other software
    • Dashboards allow for good visual interpretation
    • Reports are able to be customized to better fit users' needs
    Incentivized
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    Intuit
    • Employment - it makes creating paychecks a snap and tracks taxes.
    • Invoicing - they have a straightforward approach to creating invoices and you can even email them to your customers.
    • Customers - the program makes tracking customer information and balances easy.
    Incentivized
    Read full review
    Cons
    Certinia
    • Since SalesForce was not made with accounting in mind, building FinancialForce as a module on top of SalesForce gives problems because the overarching architect of SalesForce cannot facilitate all the accounting requirements.
    • The FinancialForce integration team was not very good, and did not help us set up our FinancialForce very well. Their customer support is also lacking and takes a long time to respond and troubleshoot our problems.
    • FinancialForce doesn't actually build financial statement reports. We were only able to run a trial balance, and we had to build the statements ourselves in Excel.
    Incentivized
    Read full review
    Intuit
    • Support for older versions of QuickBooks ends after three years, then users must purchase the newest version at full price. Renewals should be deeply discounted for existing users.
    • I would like to see better in-product inventory tracking, so we can choose LIFO or FIFO rather than the ambiguous "average cost" method.
    • I would like to be able to assign payroll taxes to jobs for better job costing.
    Incentivized
    Read full review
    Likelihood to Renew
    Certinia
    The company has now converted its legacy, "home grown" operations system and built it on the force.com platform, and the integration between it and FinancialForce is deeply entrenched. No other application would be able to replicate this functionality, and the company will be able to scale and leverage the force.com platform as it grows.
    Read full review
    Intuit
    Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.
    Incentivized
    Read full review
    Usability
    Certinia
    Change management is always an issue, but the evidence of the application's usability is that both long-time employees (used to the legacy systems for many years) and newer employees have been able to learn the system and improve their business processes.
    Read full review
    Intuit
    We switched to a more "robust" software program with the hiring of a new CFO. The migration of historical data and ancillary information has been cumbersome and riddle with errors and issues. In hindsight much of what the new software program was touted to accomplish is not come to fruition. QB Desktop Premier was sufficient for the organization needs
    Incentivized
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    Reliability and Availability
    Certinia
    Unless the internet is completely unavailable - which has not happened yet - the application is always accessible. Since FinancialForce is built on the force.com platform, it's uptime is tied to Salesforce security and system performance standards
    Read full review
    Intuit
    This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
    Incentivized
    Read full review
    Performance
    Certinia
    If Visualforce pages are enabled, they sometimes slow down the load time.
    Read full review
    Intuit
    It takes forever to load.
    Incentivized
    Read full review
    Support Rating
    Certinia
    The response time for FinancialForce is exemplary. Immediate acknowledgement of the support request by automatically logging a case/ticket on the provider side, then less than 24-hour follow up by a support team member with specific questions, information or resolution for the issue.
    Read full review
    Intuit
    This is where QuickBooks falls short. Many times my staff has had questions that have not been able to get resolved easily with a chat or call. I personally have had more general questions that have not been answered easily as well. I think QuickBooks needs to provide the resources of having readily accessible help in order to make it simpler to get solutions.
    Incentivized
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    Online Training
    Certinia
    Through its Xtra login website available to its customers, FinancialForce offers a complete set of online, video tutorials, training and documentation. Each tutorial is "bite-sized", meaning it imparts instructional, step-by-step information in 2-3 minute narrated videos. For a particular cycle or process, like invoices to payments for example, each tutorial builds on the last so that the user can get a complete picture of the steps and process in less than 10 minutes.
    Read full review
    Intuit
    No answers on this topic
    Implementation Rating
    Certinia
    The company decided to run parallel for three months in order to soften the impact of the change from the legacy "system" - which users had been interfacing with for over a decade - to FinancialForce. While not recommended, this did provide time for the in-house "super user" team of 2 people to become completely familiar with the application, and thus provide hands-on training and be a resource for the users who would be processing the daily accounting transactions.
    Read full review
    Intuit
    It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.
    Incentivized
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    Alternatives Considered
    Certinia
    FinancialForce Subscription & Usage Billing has more features, more useability, and manages higher numbers of customers. The systems I have used in the past are easier to navigate but couldn't handle this number of customers.
    Incentivized
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    Intuit
    QuickBooks Premier handles most of my business functions efficiently in one package. It is not my "everything." I use Replicon for time rather than QuickBooks. I don't want my WIP data interfering with my accounting. I use PaySimple for it's web interface and back office processing. I don't have security issues since I don't have any credit card data in my possession. With today's identity theft environment, I have to protect myself as much as I can. Not having credit card data in my accounting software lets me sleep much better at night. Quicken will do basic accounting but does not have all the double entry accounting systems contained in QuickBooks. QuickBooks Online does much of the basic business functions but I don't like the pricing structure. As a professional accountant, that is very important to me. Bill.com provided a good service but the ability of QuickBooks to add bills and receipts to transactions makes it redundant.
    Incentivized
    Read full review
    Scalability
    Certinia
    No answers on this topic
    Intuit
    They're getting better. Still room for improvement.
    Incentivized
    Read full review
    Return on Investment
    Certinia
    • Beneficial to easily be able to track impact of fluctuating currencies.
    • Integration with Salesforce.com reduced/elimintated manual entry which saves various colleagues time.
    • Increased visibility over the entire sales cycle because of the integration between Salesforce.com & FinancialForce Accounting.
    Incentivized
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    Intuit
    • Most of our business clients use QuickBooks which makes it efficient for us to work on clients that use the program. We can import QuickBooks data into our software which adds efficiencies to our tax practice.
    • Having staff that are familiar with the software enables our firm to provide quality service to the clients that use QuickBooks.
    • We receive referrals from satisfied QuickBooks clients.
    Incentivized
    Read full review
    ScreenShots