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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Certinia FM Cloud

    Score7.2 out of 10
    N/ACertinia FM Cloud automates financial management on the Salesforce platform. The customer-centric software includes a general ledger, automated billing processes, and financial intelligence.N/A

    Dext

    Score9.4 out of 10
    N/ADext is a bookkeeping automation platform now from IRIS (acquired December 2024) that eliminates much of the manual work associated to accounting processes.

    $32

    per month for 5 users (minimum) and 250 documents per month

    Pricing
    Certinia FM CloudDext
    Editions & Modules
    No answers on this topic
    Dext Essential (Pricing for practices)
    $23.92
    per month per client (10 minimum, for accounting & bookkeeping firms)
    Dext Advanced (Pricing for practices)
    $25.64
    per month per client (10 minimum, for accounting & bookkeeping firms)
    Dext for Businesses
    starting at $31.50
    per month for 5 users
    Offerings
    Pricing Offerings
    Certinia FM CloudDext
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsCertinia Professional Services Cloud software follows a subscription-based pricing model that is typically structured according to the number of users and the level of features required. The software’s pricing may vary depending on the organization’s size and needs, with options to select modules or add-ons for additional functionality. Specific pricing details may require a consultation or quote from Certinia for tailored solutions.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Certinia FM CloudDext
    Considered Both Products
    Certinia
    No answer on this topic
    IRIS Software Group
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    82%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    9 Answers
    Features
    Certinia FM CloudDext
    Payroll Management
    Comparison of Payroll Management features of Certinia FM Cloud and Dext
    Feature
    Certinia FM Cloud
    8.4
    2 Ratings
    11% above category average
    Dext
    -
    Ratings
    Pay calculation8.52 Ratings00 Ratings
    Benefit plan administration8.02 Ratings00 Ratings
    Direct deposit files9.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Certinia FM Cloud and Dext
    Feature
    Certinia FM Cloud
    8.4
    4 Ratings
    11% above category average
    Dext
    -
    Ratings
    API for custom integration8.84 Ratings00 Ratings
    Plug-ins8.03 Ratings00 Ratings
    Security
    Comparison of Security features of Certinia FM Cloud and Dext
    Feature
    Certinia FM Cloud
    8.4
    5 Ratings
    0% below category average
    Dext
    -
    Ratings
    Single sign-on capability8.65 Ratings00 Ratings
    Role-based user permissions8.15 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Certinia FM Cloud and Dext
    Feature
    Certinia FM Cloud
    7.9
    5 Ratings
    5% above category average
    Dext
    -
    Ratings
    Dashboards8.45 Ratings00 Ratings
    Standard reports6.55 Ratings00 Ratings
    Custom reports8.85 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Certinia FM Cloud and Dext
    Feature
    Certinia FM Cloud
    7.9
    6 Ratings
    2% above category average
    Dext
    -
    Ratings
    Accounts payable8.05 Ratings00 Ratings
    Accounts receivable7.14 Ratings00 Ratings
    Global Financial Support8.01 Ratings00 Ratings
    Primary and Secondary Ledgers7.01 Ratings00 Ratings
    Journals and Reconciliations6.33 Ratings00 Ratings
    Configurable Accounting7.43 Ratings00 Ratings
    Standardized Processes8.73 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Certinia FM Cloud and Dext
    Feature
    Certinia FM Cloud
    10.0
    3 Ratings
    22% above category average
    Dext
    -
    Ratings
    Inventory tracking10.03 Ratings00 Ratings
    Automatic reordering10.03 Ratings00 Ratings
    Location management10.03 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Certinia FM Cloud and Dext
    Feature
    Certinia FM Cloud
    8.1
    2 Ratings
    2% above category average
    Dext
    -
    Ratings
    Pricing8.02 Ratings00 Ratings
    Order entry8.02 Ratings00 Ratings
    Credit card processing8.52 Ratings00 Ratings
    Cost of goods sold8.02 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Certinia FM Cloud and Dext
    Feature
    Certinia FM Cloud
    8.7
    1 Ratings
    14% above category average
    Dext
    -
    Ratings
    Travel & Expense Management10.01 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting7.01 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Certinia FM Cloud and Dext
    Feature
    Certinia FM Cloud
    9.3
    1 Ratings
    20% above category average
    Dext
    -
    Ratings
    Budgeting and Forecasting9.01 Ratings00 Ratings
    Project Costing9.01 Ratings00 Ratings
    Cost Capture10.01 Ratings00 Ratings
    Capital Project Management9.01 Ratings00 Ratings
    Customer Contract Compliance10.01 Ratings00 Ratings
    Project Revenue Recognition10.01 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Certinia FM Cloud and Dext
    Feature
    Certinia FM Cloud
    8.2
    1 Ratings
    15% above category average
    Dext
    -
    Ratings
    Project Planning and Scheduling7.01 Ratings00 Ratings
    Task Insight for Project Managers7.01 Ratings00 Ratings
    Project Mobile Functionality8.01 Ratings00 Ratings
    Definable Resource Pools8.01 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of Certinia FM Cloud and Dext
    Feature
    Certinia FM Cloud
    -
    Ratings
    Dext
    10.0
    1 Ratings
    19% above category average
    Employee Expense Reporting00 Ratings10.01 Ratings
    Payment Management
    Comparison of Payment Management features of Certinia FM Cloud and Dext
    Feature
    Certinia FM Cloud
    -
    Ratings
    Dext
    10.0
    1 Ratings
    22% above category average
    Customizable Approval Policies00 Ratings10.01 Ratings
    Financial Document Management00 Ratings10.01 Ratings
    Payment Status Tracking00 Ratings10.01 Ratings
    Payment Audit Trail00 Ratings10.01 Ratings
    Duplicate Bill Detection00 Ratings10.01 Ratings
    Advanced OCR00 Ratings10.01 Ratings
    Best Alternatives
    Certinia FM CloudDext
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Certinia FM CloudDext
    Likelihood to Recommend
    6.0
    (8 ratings)
    9.9
    (14 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    10.0
    (10 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    3.5
    (7 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Certinia FM CloudDext
    Likelihood to Recommend
    Certinia
    For accounting systems, users and/or evaluators often want to see some type of matrix or "heads up" comparisons of specific features and functionality of a system in key areas such as: 1) General Ledger 2) Order to Cash cycle 3) Purchase to Pay cycle 4) Cash management 5) Inventory and/or Cost Accounting (Projects/Jobs, etc) 6) Revenue Recognition 7) Fixed Assets management 8) Budgets 9) Tax 10) Reports and Analysis It would be great if this kind of matrix existed to be filled in by reviewers so that others could benefit from their perspectives about the applications and how they address or handle the specific features/functionality. With respect to FinancialForce, the company has found that nearly all the key features it needed were available from the application.
    Read full review
    IRIS Software Group
    It is great for accounting firms. Easy to add and administer client accounts. Easy to integrate with QuickBooks Online. Easy for clients to capture and submit receipts on the go. It is hard to use for manual data entry, and if your clients frequently have very long receipts the Dext Mobile app does not work well as it compresses the image to the point where it is completely illegible. It does not seem to be designed for business owners to use directly rather than using it through their accounting firm.
    Incentivized
    Read full review
    Pros
    Certinia
    • User interface is more modern and user-friendly than other software
    • Dashboards allow for good visual interpretation
    • Reports are able to be customized to better fit users' needs
    Incentivized
    Read full review
    IRIS Software Group
    • Receipt Bank does a stellar job of extracting information from photos of receipts and bills. I'd say 95% of the time the information pulled is correct, so very rarely do I have to correct an amount or date.
    • One feature I really enjoy is not only the syncing with Quickbooks Online, but the fact that it also pushes the image to Quickbooks Online as an attachment! This means that for every expense/bill processed through Receipt Bank, an image of it is available inside of the transaction inside of Quickbooks Online. This makes researching a breeze.
    • Receipt Bank makes it very simple for users to add documents to the platform. Each company receives a dedicated Receipt Bank email address, which they can email to and upload documents, or users can use the phone apps (which are really easy to use), or they can upload documents from their computer. Training our clients to use it really can't be any easier!
    Incentivized
    Read full review
    Cons
    Certinia
    • Since SalesForce was not made with accounting in mind, building FinancialForce as a module on top of SalesForce gives problems because the overarching architect of SalesForce cannot facilitate all the accounting requirements.
    • The FinancialForce integration team was not very good, and did not help us set up our FinancialForce very well. Their customer support is also lacking and takes a long time to respond and troubleshoot our problems.
    • FinancialForce doesn't actually build financial statement reports. We were only able to run a trial balance, and we had to build the statements ourselves in Excel.
    Incentivized
    Read full review
    IRIS Software Group
    • Receipt Bank Practice Platform has many great features. As they develop the platform I would like to see a rigorous review of all features so as not to add too many and overwhelm my team.
    • Having the flexibility to pick and choose from a suite of features and implement the ones that best suit my practice. A tailor made Receipt Bank Practice Platform. this would allow my practice to grow into the features rather than be overwhelmed by too many.
    Incentivized
    Read full review
    Likelihood to Renew
    Certinia
    The company has now converted its legacy, "home grown" operations system and built it on the force.com platform, and the integration between it and FinancialForce is deeply entrenched. No other application would be able to replicate this functionality, and the company will be able to scale and leverage the force.com platform as it grows.
    Read full review
    IRIS Software Group
    Dext is the best way for us to manage our business expenses. Physical and PDF receipts/invoices will be around for a while, but the move to eInvoicing is very good and we look forward to Dext adding this feature
    Incentivized
    Read full review
    Usability
    Certinia
    Change management is always an issue, but the evidence of the application's usability is that both long-time employees (used to the legacy systems for many years) and newer employees have been able to learn the system and improve their business processes.
    Read full review
    IRIS Software Group
    Dext Prepare's usability is great, it has lots of functions and you can scan any type of document, including hard copy handwritten documents. It is not very accurate but it is handwritten!! Apart from it, you can use multiple functions like one page at a time, multiple, in bulk. You can send emails with multiple attachments and one of the greatest function is the mobile application capabilities.
    Incentivized
    Read full review
    Reliability and Availability
    Certinia
    Unless the internet is completely unavailable - which has not happened yet - the application is always accessible. Since FinancialForce is built on the force.com platform, it's uptime is tied to Salesforce security and system performance standards
    Read full review
    IRIS Software Group
    No answers on this topic
    Performance
    Certinia
    If Visualforce pages are enabled, they sometimes slow down the load time.
    Read full review
    IRIS Software Group
    No answers on this topic
    Support Rating
    Certinia
    The response time for FinancialForce is exemplary. Immediate acknowledgement of the support request by automatically logging a case/ticket on the provider side, then less than 24-hour follow up by a support team member with specific questions, information or resolution for the issue.
    Read full review
    IRIS Software Group
    When I think I have broken the platform the help guys and girls are simply fantastic. They take time to understand the problem and usually resolve the issue on the spot. I have not had to wait more than an hour to get anything resolved - be that an issue I have created or a fault in my understanding of the program. Can't rate their support I have received to date highly enough.
    Incentivized
    Read full review
    Online Training
    Certinia
    Through its Xtra login website available to its customers, FinancialForce offers a complete set of online, video tutorials, training and documentation. Each tutorial is "bite-sized", meaning it imparts instructional, step-by-step information in 2-3 minute narrated videos. For a particular cycle or process, like invoices to payments for example, each tutorial builds on the last so that the user can get a complete picture of the steps and process in less than 10 minutes.
    Read full review
    IRIS Software Group
    No answers on this topic
    Implementation Rating
    Certinia
    The company decided to run parallel for three months in order to soften the impact of the change from the legacy "system" - which users had been interfacing with for over a decade - to FinancialForce. While not recommended, this did provide time for the in-house "super user" team of 2 people to become completely familiar with the application, and thus provide hands-on training and be a resource for the users who would be processing the daily accounting transactions.
    Read full review
    IRIS Software Group
    No answers on this topic
    Alternatives Considered
    Certinia
    FinancialForce Subscription & Usage Billing has more features, more useability, and manages higher numbers of customers. The systems I have used in the past are easier to navigate but couldn't handle this number of customers.
    Incentivized
    Read full review
    IRIS Software Group
    Dext is much easier to use than Hubdoc. You can approve documents in batches whereas in Hubdoc you need to review each document separately. Once Dext is set up properly, there is little need to review every document.
    Hubdoc does have the ability to save documents to an external site, like Google docs as a backup.
    Read full review
    Return on Investment
    Certinia
    • Beneficial to easily be able to track impact of fluctuating currencies.
    • Integration with Salesforce.com reduced/elimintated manual entry which saves various colleagues time.
    • Increased visibility over the entire sales cycle because of the integration between Salesforce.com & FinancialForce Accounting.
    Incentivized
    Read full review
    IRIS Software Group
    • I am a single operator Bookkeeping business and run a very profitable business because DEXT provides me a very efficient process to capture critical data without the need for additional manpower.
    • The information DEXT captures, stores and reports helps me plan an present relevant information to the client to support pricing increases at client reviews
    • The information DEXT contains helps me present business insights to the client thereby assisting in their business aspirations which helps deepen client relationships
    Incentivized
    Read full review
    ScreenShots

    Dext Screenshots

    Screenshot of Dext's time saving receipt captureScreenshot of where to extract and categorise data automaticallyScreenshot of some of the 11500+ banks and platforms that have pre-existing connectionsScreenshot of where to publish to accounting softwareScreenshot of the interface to manage users and permissionsScreenshot of the mobile app for managing expenses