TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Certinia FM Cloud

    Score7.2 out of 10
    N/ACertinia FM Cloud automates financial management on the Salesforce platform. The customer-centric software includes a general ledger, automated billing processes, and financial intelligence.N/A

    Pipedrive

    Score8.7 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    Certinia FM CloudPipedrive
    Editions & Modules
    No answers on this topic
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    Certinia FM CloudPipedrive
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsCertinia Professional Services Cloud software follows a subscription-based pricing model that is typically structured according to the number of users and the level of features required. The software’s pricing may vary depending on the organization’s size and needs, with options to select modules or add-ons for additional functionality. Specific pricing details may require a consultation or quote from Certinia for tailored solutions.Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    Certinia FM CloudPipedrive
    Considered Both Products
    Certinia
    No answer on this topic
    Pipedrive Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    22 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    16 Answers
    Features
    Certinia FM CloudPipedrive
    Payroll Management
    Comparison of Payroll Management features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    8.4
    2 Ratings
    11% above category average
    Pipedrive
    -
    Ratings
    Pay calculation8.52 Ratings00 Ratings
    Benefit plan administration8.02 Ratings00 Ratings
    Direct deposit files9.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    8.4
    4 Ratings
    11% above category average
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    API for custom integration8.84 Ratings7.646 Ratings
    Plug-ins8.03 Ratings00 Ratings
    Custom fields00 Ratings8.664 Ratings
    Custom objects00 Ratings8.554 Ratings
    Scripting environment00 Ratings1.04 Ratings
    Security
    Comparison of Security features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    8.4
    5 Ratings
    0% below category average
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Single sign-on capability8.65 Ratings6.112 Ratings
    Role-based user permissions8.15 Ratings7.360 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    7.9
    5 Ratings
    5% above category average
    Pipedrive
    -
    Ratings
    Dashboards8.45 Ratings00 Ratings
    Standard reports6.55 Ratings00 Ratings
    Custom reports8.85 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    7.9
    6 Ratings
    2% above category average
    Pipedrive
    -
    Ratings
    Accounts payable8.05 Ratings00 Ratings
    Accounts receivable7.14 Ratings00 Ratings
    Global Financial Support8.01 Ratings00 Ratings
    Primary and Secondary Ledgers7.01 Ratings00 Ratings
    Journals and Reconciliations6.33 Ratings00 Ratings
    Configurable Accounting7.43 Ratings00 Ratings
    Standardized Processes8.73 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    10.0
    3 Ratings
    22% above category average
    Pipedrive
    -
    Ratings
    Inventory tracking10.03 Ratings00 Ratings
    Automatic reordering10.03 Ratings00 Ratings
    Location management10.03 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    8.1
    2 Ratings
    2% above category average
    Pipedrive
    -
    Ratings
    Pricing8.02 Ratings00 Ratings
    Order entry8.02 Ratings00 Ratings
    Credit card processing8.52 Ratings00 Ratings
    Cost of goods sold8.02 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    8.7
    1 Ratings
    14% above category average
    Pipedrive
    -
    Ratings
    Travel & Expense Management10.01 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting7.01 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    9.3
    1 Ratings
    20% above category average
    Pipedrive
    -
    Ratings
    Budgeting and Forecasting9.01 Ratings00 Ratings
    Project Costing9.01 Ratings00 Ratings
    Cost Capture10.01 Ratings00 Ratings
    Capital Project Management9.01 Ratings00 Ratings
    Customer Contract Compliance10.01 Ratings00 Ratings
    Project Revenue Recognition10.01 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    8.2
    1 Ratings
    15% above category average
    Pipedrive
    -
    Ratings
    Project Planning and Scheduling7.01 Ratings00 Ratings
    Task Insight for Project Managers7.01 Ratings00 Ratings
    Project Mobile Functionality8.01 Ratings00 Ratings
    Definable Resource Pools8.01 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    -
    Ratings
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Customer data management / contact management00 Ratings8.724 Ratings
    Workflow management00 Ratings7.821 Ratings
    Territory management00 Ratings6.514 Ratings
    Opportunity management00 Ratings8.365 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.864 Ratings
    Contract management00 Ratings8.317 Ratings
    Quote & order management00 Ratings7.314 Ratings
    Interaction tracking00 Ratings8.521 Ratings
    Channel / partner relationship management00 Ratings7.116 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    -
    Ratings
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Case management00 Ratings4.76 Ratings
    Call center management00 Ratings1.15 Ratings
    Help desk management00 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    -
    Ratings
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Lead management00 Ratings7.549 Ratings
    Email marketing00 Ratings7.613 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    -
    Ratings
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Task management00 Ratings7.964 Ratings
    Billing and invoicing management00 Ratings4.15 Ratings
    Reporting00 Ratings8.263 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    -
    Ratings
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Forecasting00 Ratings7.719 Ratings
    Pipeline visualization00 Ratings8.268 Ratings
    Customizable reports00 Ratings7.516 Ratings
    Social CRM
    Comparison of Social CRM features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    -
    Ratings
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Social data00 Ratings1.15 Ratings
    Social engagement00 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    -
    Ratings
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Marketing automation00 Ratings3.67 Ratings
    Compensation management00 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of Certinia FM Cloud and Pipedrive
    Feature
    Certinia FM Cloud
    -
    Ratings
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Mobile access00 Ratings8.261 Ratings
    Best Alternatives
    Certinia FM CloudPipedrive
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Certinia FM CloudPipedrive
    Likelihood to Recommend
    6.0
    (8 ratings)
    8.0
    (72 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.0
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (25 ratings)
    Availability
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.5
    (15 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Certinia FM CloudPipedrive
    Likelihood to Recommend
    Certinia
    For accounting systems, users and/or evaluators often want to see some type of matrix or "heads up" comparisons of specific features and functionality of a system in key areas such as: 1) General Ledger 2) Order to Cash cycle 3) Purchase to Pay cycle 4) Cash management 5) Inventory and/or Cost Accounting (Projects/Jobs, etc) 6) Revenue Recognition 7) Fixed Assets management 8) Budgets 9) Tax 10) Reports and Analysis It would be great if this kind of matrix existed to be filled in by reviewers so that others could benefit from their perspectives about the applications and how they address or handle the specific features/functionality. With respect to FinancialForce, the company has found that nearly all the key features it needed were available from the application.
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Pros
    Certinia
    • User interface is more modern and user-friendly than other software
    • Dashboards allow for good visual interpretation
    • Reports are able to be customized to better fit users' needs
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    Certinia
    • Since SalesForce was not made with accounting in mind, building FinancialForce as a module on top of SalesForce gives problems because the overarching architect of SalesForce cannot facilitate all the accounting requirements.
    • The FinancialForce integration team was not very good, and did not help us set up our FinancialForce very well. Their customer support is also lacking and takes a long time to respond and troubleshoot our problems.
    • FinancialForce doesn't actually build financial statement reports. We were only able to run a trial balance, and we had to build the statements ourselves in Excel.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    Certinia
    The company has now converted its legacy, "home grown" operations system and built it on the force.com platform, and the integration between it and FinancialForce is deeply entrenched. No other application would be able to replicate this functionality, and the company will be able to scale and leverage the force.com platform as it grows.
    Read full review
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Usability
    Certinia
    Change management is always an issue, but the evidence of the application's usability is that both long-time employees (used to the legacy systems for many years) and newer employees have been able to learn the system and improve their business processes.
    Read full review
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Reliability and Availability
    Certinia
    Unless the internet is completely unavailable - which has not happened yet - the application is always accessible. Since FinancialForce is built on the force.com platform, it's uptime is tied to Salesforce security and system performance standards
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Performance
    Certinia
    If Visualforce pages are enabled, they sometimes slow down the load time.
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Support Rating
    Certinia
    The response time for FinancialForce is exemplary. Immediate acknowledgement of the support request by automatically logging a case/ticket on the provider side, then less than 24-hour follow up by a support team member with specific questions, information or resolution for the issue.
    Read full review
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Online Training
    Certinia
    Through its Xtra login website available to its customers, FinancialForce offers a complete set of online, video tutorials, training and documentation. Each tutorial is "bite-sized", meaning it imparts instructional, step-by-step information in 2-3 minute narrated videos. For a particular cycle or process, like invoices to payments for example, each tutorial builds on the last so that the user can get a complete picture of the steps and process in less than 10 minutes.
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Implementation Rating
    Certinia
    The company decided to run parallel for three months in order to soften the impact of the change from the legacy "system" - which users had been interfacing with for over a decade - to FinancialForce. While not recommended, this did provide time for the in-house "super user" team of 2 people to become completely familiar with the application, and thus provide hands-on training and be a resource for the users who would be processing the daily accounting transactions.
    Read full review
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    Certinia
    FinancialForce Subscription & Usage Billing has more features, more useability, and manages higher numbers of customers. The systems I have used in the past are easier to navigate but couldn't handle this number of customers.
    Incentivized
    Read full review
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Return on Investment
    Certinia
    • Beneficial to easily be able to track impact of fluctuating currencies.
    • Integration with Salesforce.com reduced/elimintated manual entry which saves various colleagues time.
    • Increased visibility over the entire sales cycle because of the integration between Salesforce.com & FinancialForce Accounting.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    ScreenShots

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot