Certn vs. HireRight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Certn
Score 9.0 out of 10
N/A
Certn provides people intelligence solutions, focusing on providing real-time comprehensive background checks and ongoing risk monitoring for employees, contractors and tenants around the world. Used by leading employers, staffing firms, property management companies and the gig economy, Certn delivers domestic and international criminal background checks, credit reports, reference checks, education verification, employment verification, motor vehicle records, identity verification.
$3
HireRight
Score 7.8 out of 10
N/A
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.N/A
Pricing
CertnHireRight
Editions & Modules
Vertifications- -starting price
$3
Popular Check-"One ID"
$4.99
Reference Checks- -starting price
$5
Popular Check--"Credit Check"
$14.99
Criminal Record Checks- -starting price
$19.99
MV Record Check
$25
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Offerings
Pricing Offerings
CertnHireRight
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCustom pricing on multiple annual hirings.
More Pricing Information
Community Pulse
CertnHireRight
Top Pros

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Top Cons

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Best Alternatives
CertnHireRight
Small Businesses
Arcoro HR
Arcoro HR
Score 8.7 out of 10
Arcoro HR
Arcoro HR
Score 8.7 out of 10
Medium-sized Companies
Paycom
Paycom
Score 7.7 out of 10
Paycom
Paycom
Score 7.7 out of 10
Enterprises

No answers on this topic

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All AlternativesView all alternativesView all alternatives
User Ratings
CertnHireRight
Likelihood to Recommend
9.0
(1 ratings)
8.3
(32 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.8
(7 ratings)
User Testimonials
CertnHireRight
Likelihood to Recommend
Certn
Certn has been great! We've had exceptional customer service with them, and the few times an issue has popped up they've been so quick to help out. They definitely value their customers and provide an excellent overall experience
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HireRight, LLC
HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
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Pros
Certn
  • Easy to use
  • Fast results with background checks
  • Inexpensive
  • Great customer service
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HireRight, LLC
  • Customer service is very useful and we get a swift response from them.
  • It is integrated with our workflow so its easy to set up.
  • It creates a record of each employee in the system which makes it simple to store data safely.
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Cons
Certn
  • If they are having trouble completing a background check - they will not notify the user
  • Not mobile friendly
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HireRight, LLC
  • Front line support is lacking. They take a long time to process requests, and we are often told that they are unable to assist us with items that, we know from personal experience, is within their power to do.
  • Collection Site Network is difficult to maintain if you plan to add any additional sites aside from HireRight's preferred partners. Sometimes, we value convenience over minimal cost savings, and the setup time for these sites is too long. Once added to the system, there is no way for us to distinguish between custom sites and the sites HireRight has preferred terms with.
  • Communication of service interruption. When issues arise outside of scheduled maintenance, we often hear about it from our users, not HireRight. When we follow up with support, we never receive ETAs for a solution, so we have no useful information to pass along to our hiring managers. It is very frustrating when the product is not working at 100% and we have no idea when we can expect it to be fixed.
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Likelihood to Renew
Certn
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HireRight, LLC
There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service
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Usability
Certn
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HireRight, LLC
Always room for improvement that could make the platform a lot more user friendly and easier to navigate
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Support Rating
Certn
No answers on this topic
HireRight, LLC
I've worked with Barbara several different times during my time with HireRight. And she is absolutely the best. She helped me with the integration side of things which was delightful because that can be somewhat confusing. She always responded to my emails and my needs in a very good timely manner. Can't complain about the support at all.
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Alternatives Considered
Certn
No answers on this topic
HireRight, LLC
I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
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Return on Investment
Certn
  • Faster background check services
  • Inexpensive
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HireRight, LLC
  • HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
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