Meets our Needs
January 12, 2023

Meets our Needs

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HireRight

We are required to use HireRight by the client that we work at as a pre-access item for our employees to be background checked in order for them to get onsite. The reasoning for this is so that our client can assure that all employees have been checked for violent criminal history that could endanger their products or consumers.
  • Quick Turnarounds
  • Easy to Complete Background Checks
  • Current status of Background Checks
  • Does not hold history of background checks past 150 days
  • Okay customer service, but not great
  • Does not identify duplicate entries
  • Easy to fill out background checks
  • Quick turnaround times
  • Easy to check the status of background checks
  • HireRight has allowed us to serve our clients more effectively and efficiently by being able to provide quick background checks for employees to get onsite and get the work done.
  • HireRight has made more work for us by not allowing us to see background checks past 150 days.
  • HireRight allows easy application on the employee's end that they can fill out easily. No need to sign up for an account. The employer sends an invitation email to the employee and they fill out their information and go on their way.
HireRight is not on the same level as One Source Background Checks. They provide more detailed reports and background check history. They are able to customize your background checks. They also integrate well with our ATS. One Source also holds background check data on file for 2 years. We also use them for an OSCC contractor certifier, which I don't think HireRight does.

Do you think HireRight delivers good value for the price?

Not sure

Are you happy with HireRight's feature set?


Did HireRight live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HireRight go as expected?


Would you buy HireRight again?


HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks.