What users are saying about
38 Ratings
38 Ratings
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Score 7.4 out of 101

Likelihood to Recommend

HireRight

Pre-employment screenings for DOT regulated drivers is still a challenge and doesn't take advantage of the online ordering options that HireRight can offer for other roles (though the DOT is equally to blame for this). HireRight really shines when we are screening individuals for roles not regulated by the DOT, or when we are using their batch upload option to process large numbers of requests at once (e.g. random drug screenings, Annual MVR pulls). In these areas, it has saved us a huge amount of time that would have otherwise been wasted on repetitive, administrative tasks.
Daniel Hartmann profile photo

Feature Rating Comparison

Recruiting / ATS

HireRight
7.8
Job Requisition Management
HireRight
8.0
Company Website Posting
HireRight
6.4
Publish to Social Media
HireRight
6.4
Job Search Site Posting
HireRight
6.4
Customized Application Form
HireRight
6.9
Resume Management
HireRight
6.4
Duplicate Candidate Prevention
HireRight
9.0
Candidate Search
HireRight
8.8
Applicant Tracking
HireRight
7.3
Collaboration
HireRight
8.7
Task Creation and Delegation
HireRight
9.0
Email Templates
HireRight
8.5
User Permissions
HireRight
9.0
Notifications and Alerts
HireRight
8.2
Reporting
HireRight
8.1

Pros

HireRight

  • Paperless screenings. The ability to send an email invitation to a candidate so they can complete and submit their own background investigation information was a game changer. It has sped up our process and made the completion of the required paperwork easier for candidates. Best of all, we were able to do away with our old, manual paper packet of pre-employment forms.
  • Random Drug Screenings. The batch upload option for random drug screening rosters works well and is intuitive. The selections are made accurately and in a timely manner. We have the ability to directly notify the manager of selected employees from the system, without the need for additional paperwork.
  • HireRight offers a wide assortment of training options, both for users of the system as well as compliance updates. This has made it easier for our Employee Services team to stay on top of regulatory changes.
Daniel Hartmann profile photo

Cons

HireRight

  • More reporting options.
  • The ability to provide a reason when you adjudicate.
Jaime Kerecman profile photo

Support

HireRight

HireRight 2.7
Based on 1 answer
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
Daniel Hartmann profile photo

Alternatives Considered

HireRight

I have worked with over 20 background vendors, and believe HireRight is somewhere in the middle of the pack. My colleagues have had more hands-on experience with them lately, and have informed me things are getting better when it comes to verifications and customer service. Typically when a client comes to us, they already have HireRight as their vendor, however, we haven't felt the need to recommend a switch away yet.
No photo available

Return on Investment

HireRight

  • We are able to be certain that our DOT files will always be up to date and thus it saves us a ton of individual work by state for each new hire driver.
Amy Martin profile photo

Pricing Details

HireRight

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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