What users are saying about

HireRight

34 Ratings

HireRight

34 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

HireRight

Pre-employment screenings for DOT regulated drivers is still a challenge and doesn't take advantage of the online ordering options that HireRight can offer for other roles (though the DOT is equally to blame for this). HireRight really shines when we are screening individuals for roles not regulated by the DOT, or when we are using their batch upload option to process large numbers of requests at once (e.g. random drug screenings, Annual MVR pulls). In these areas, it has saved us a huge amount of time that would have otherwise been wasted on repetitive, administrative tasks.
Daniel Hartmann profile photo

Feature Rating Comparison

Recruiting / ATS

HireRight
7.5
Job Requisition Management
HireRight
6.4
Company Website Posting
HireRight
6.4
Publish to Social Media
HireRight
6.4
Job Search Site Posting
HireRight
6.4
Customized Application Form
HireRight
6.8
Resume Management
HireRight
6.4
Duplicate Candidate Prevention
HireRight
7.5
Candidate Search
HireRight
8.7
Applicant Tracking
HireRight
7.3
Collaboration
HireRight
8.0
Task Creation and Delegation
HireRight
8.8
Email Templates
HireRight
8.8
User Permissions
HireRight
8.3
Notifications and Alerts
HireRight
8.9
Reporting
HireRight
8.3

Pros

  • We've never had an issue with integration, this seems to be working well. It's a strength because we can't afford time lost on IT issues.
  • It is nice that they have an online instant chat function, for when we need answers ASAP, so we can continue with the process and appease our customers
  • The background checks themselves are aesthetically pleasing, which makes it easier to review results.
No photo available

Cons

  • Aan area to put in notes/comments on background checks.
  • More report options.
Caitlin Callahan profile photo

Support

HireRight2.7
Based on 1 answer
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
Daniel Hartmann profile photo

Alternatives Considered

We have utilized First Advantage in the past and the issues were with using a paper process, the HR team needing to input all of the potential new hire's information, and long delays in turn around times on applicant screens. With HireRight, they have removed these obstacles for both our customers and internal employees
Eric Miller profile photo

Return on Investment

  • We have lost clients because of incorrect or inaccurate reporting. I would like some of the results (MVR) to be uniform so you don't have to guess which is a permit and which is not.
  • During the busy season, they have helped on MVR turnaround times so we can get the candidate in the next day.
Alanise Ballenger profile photo

Pricing Details

HireRight

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details