What users are saying about
36 Ratings
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

Add comparison

Likelihood to Recommend

HireRight

Pre-employment screenings for DOT regulated drivers is still a challenge and doesn't take advantage of the online ordering options that HireRight can offer for other roles (though the DOT is equally to blame for this). HireRight really shines when we are screening individuals for roles not regulated by the DOT, or when we are using their batch upload option to process large numbers of requests at once (e.g. random drug screenings, Annual MVR pulls). In these areas, it has saved us a huge amount of time that would have otherwise been wasted on repetitive, administrative tasks.
Daniel Hartmann profile photo

Feature Rating Comparison

Recruiting / ATS

HireRight
7.8
Job Requisition Management
HireRight
8.0
Company Website Posting
HireRight
6.4
Publish to Social Media
HireRight
6.4
Job Search Site Posting
HireRight
6.4
Customized Application Form
HireRight
6.8
Resume Management
HireRight
6.4
Duplicate Candidate Prevention
HireRight
8.9
Candidate Search
HireRight
8.7
Applicant Tracking
HireRight
7.3
Collaboration
HireRight
8.3
Task Creation and Delegation
HireRight
8.9
Email Templates
HireRight
8.6
User Permissions
HireRight
8.9
Notifications and Alerts
HireRight
8.5
Reporting
HireRight
8.2

Pros

  • Support: online live chat, email, and phone. This makes it so much easier to get help when you need it in whatever way is most convenient for you.
  • Giving detailed updates on pending checks. When I go look to see why a check is still pending there are notes with dates and times detailing what they are waiting for or what has been done.
  • HireRight is usually pretty quick on turn around time.
Caitlin Callahan profile photo

Cons

  • Communicating issues with specific background reports more often
Jeff Halligan profile photo

Support

HireRight2.7
Based on 1 answer
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
Daniel Hartmann profile photo

Alternatives Considered

The ease of the Tenstreet website is better, the one touch reports makes things so much simpler for us.
Amy Martin profile photo

Return on Investment

  • We are able to be certain that our DOT files will always be up to date and thus it saves us a ton of individual work by state for each new hire driver.
Amy Martin profile photo

Pricing Details

HireRight

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details