Cetec ERP vs Epicor Eclipse

Likelihood to Recommend

For our business, Cetec ERP works very well because of all the capabilities it has with traceability, restrictions, and access, and having the data live for any user to see at the same time. The way the system is set up for order processing is more strict which is better for us since it helps with accuracy and traceability. For the production side, since our company is not a manufacturing site, it can be a little overwhelming since there are a lot of fields/data that we do not use, simply because it does not apply to us. Other than that module being a little too advanced for our company, all of the features included "out of the box" are well worth the affordable price that they have for this ERP system.

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Alan Galvan

Supply Chain Manager

Neurovision Medical Products, Inc.Medical Device, 11-50 employees

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Eclipse is well suited for quick order entry where the source is a formal purchase order document or a phone call with a known customer. In these scenarios the order entry process is quick, and order processing is smooth even if the customer has a lot of "special" requests like shipping part today and holding the rest or shipping some of the order to other addresses. Eclipse also works well if you have a good database of products, especially in searching for products where only partial information is known or finding existing orders where all you know for sure is the customer. It is not particularly well suited for Point of Sale where a walk-in customer who doesn't have an account wants products for which part numbers are not known, due to the requirements to release an order for a customer with no credit.

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John Heinzel

Business Analyst

Revere Electric SupplyWholesale, 201-500 employees

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Feature Rating Comparison

Cetec ERP

Epicor Eclipse

Single sign-on capability

Role-based user permissions

Cetec ERP

Epicor Eclipse

Dashboards

Standard reports

Custom reports

Cetec ERP

Epicor Eclipse

Accounts payable

Accounts receivable

Journals and Reconciliations

Standardized Processes

Global Financial Support

Primary and Secondary Ledgers

Intercompany Accounting

Localizations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Cetec ERP

Epicor Eclipse

Inventory tracking

Location management

Manufacturing module

Automatic reordering

Cetec ERP

Epicor Eclipse

Pricing

Order entry

Credit card processing

Cost of goods sold

Order Orchestration

End-to-end order visibility

Order exception Resolution

Cetec ERP

Epicor Eclipse

Shared Services Payments

Billings Management

Transactions Tax

Automated Invoice Processing

Customer Receipt Applications

Customer Collections

Revenue Recognition

Cash Management

Asset Management

Travel & Expense Management

Budgetary Control & Encumbrance Accounting

Period Close

Subledger Reconciliations

3rd Party Accounting Systems

Cetec ERP

Epicor Eclipse

Customer Invoicing

Real-time Financial Reporting

Budgeting and Forecasting

Project Costing

Cost Capture

Capital Project Management

Customer Contract Compliance

Project Revenue Recognition

Project Financial Performance Analysis

Project Financials Dashboard

Embedded Business Intelligence

Project Planning Collaboration

Cetec ERP

Epicor Eclipse

Supply Chain Business Flows

Production Management

Configuration Management

Work Definition

Work Execution

Advanced Fulfillment

Production Process Design

Contracted Manufacturing Management

Manufacturing Costs

Cetec ERP

Epicor Eclipse

Forecasting

Inventory Planning

Multi-tier Supply Chain Planning

Performance Monitoring

Cetec ERP

Epicor Eclipse

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Cetec ERP

Epicor Eclipse

API for custom integration

Plug-ins

Cetec ERP

Epicor Eclipse

Project Planning and Scheduling

Project Manager Dashboard

Resource Manager Dashboard

Task Insight for Project Managers

Project Manager Mobile Functionality

Team Member Task Collaboration

Team Member Mobile Functionality

Real-Time Project Reporting

Product Lifecycle Management

Cetec ERP

Epicor Eclipse

Award Lifecycle Management

Spending Control

Indirect Cost Management

Billing

Cetec ERP

Epicor Eclipse

Sourcing Team Collaboration

Sourcing Analysis

Bids Analyzed and Compared

Catalog Shopping E-Commerce for Employees

Contract Authoring

Contract Compliance Management

Contract History

Contract Renewal Automation

Contract Repository

Contract Standardization and Enforcement

Electronic Signatures

Invoice Automated Matching

Purchasing Risk and Compliance Management

Requisitions-to-Purchase Orders Integrated

Spend Compliance Management

Supplier Assessment

Supplier Communication and Collaboration

Supplier Management

Supplier Portal

Cetec ERP

Epicor Eclipse

Risk Repository

Control Management

Control Mapping

Control Efficiency Assessments

Automated Control Assessments

Assessment Capture

Issue Detection

Automatic Notification

Remediation and Certification

Cetec ERP

Epicor Eclipse

Transportation Planning and Optimization

Transportation Sourcing Management

Transportation Process Integration

Transportation Execution Management

Freight Payment Automation

Trade Management

Trade Regulatory Compliance Management

Customs Document Collaboration

Fulfillment Management

Inventory Visibility

Warehouse Workforce Management

Cetec ERP

Epicor Eclipse

Ideation Management

Requirements Management

Proposal Management

Innovation Portfolio Management

Product Master Data Management

Vendor Portal

Project Portfolio Management

Pros

Training and Implementation.
Support is great.

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Verified User

Vice-President in Other

Industrial Automation Company, 11-50 employees

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Sales Order tracking, even returns are strengths of Epicor Eclipse. It can be set up to match returns to previous orders so that the correct credits are applied. It is capable of setting up contract pricing as well as matrix level pricing according to sales velocity or individual customer buyer programs.
Purchasing can be set up to work by full line buys or short buys while still maintaining a balanced inventory level of vendor line product.
Vendor Invoices and purchase orders are easily matched up for payment and the diverse reporting features are able to provide multi-faceted views of Product Sales, Items with No Sales, or Sales or Purchasing trends, just to name a few.
It is also tracking warehouse operation in both RF and non-RF environments, or a combination of the two.

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Bob McFarland

Inventory Controls Manager

Wsm IndustriesWholesale, 51-200 employees

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Cons

Role Descriptions: There are default roles that Cetec ERP has already created for you. However, these roles are not detailed as to what access each role has and it makes it difficult to assign these default roles.
Reporting: While Cetec ERP's default reports are detailed, there is only minimal customization of reports allowed out of the box. They do have an add-on available for purchase where you can freely customize reports, but our company isn't at that point to purchase this add-on as we only need a small bit of customization beyond what comes out of the box.

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Alan Galvan

Supply Chain Manager

Neurovision Medical Products, Inc.Medical Device, 11-50 employees

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The version we use is a non-windows based version, we chose this due to pricing since we are a small company.
Their Tier 1 level tech support leaves a little to be desired.
It would be nice to switch between open windows/screens.

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Erik Hall

Office Manager

City Supply CorporationWholesale, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Epicor Eclipse 4.3

Based on 3 answers

I use it every day and can't see a reason why I would stop unless I started a new job. If I were to leave my present position, the new job would be much more attractive if they were Eclipse users.

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Gabriel Llull

Pricing & Product Strategist

US SupplyWholesale, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

Epicor Eclipse 7.3

Based on 1 answer

This is very easy to use for someone that hasn't ever used the system before. Despite any preconceived notions about how a system should function they can learn this and become efficient with really not a lot of effort. I have used many systems and this is probably one of the easiest I have ever had to learn to navigate and use.

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Erik Hall

Office Manager

City Supply CorporationWholesale, 11-50 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Epicor Eclipse 9.1

Based on 2 answers

I haven't experienced any outages in the two years I have been using the system. It is always available as long as the computer is up. The only time I have seen it not be available was on occasions where we lost internet, or power and then we lost access to everything, not just Epicor Eclipse.

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Erik Hall

Office Manager

City Supply CorporationWholesale, 11-50 employees

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Performance

No score

No answers yet

No answers on this topic

Epicor Eclipse 9.1

Based on 2 answers

Everything in this system moves fairly quickly, that may be in part because we are a small company with only 21 users on the system at a time, or it may just be a the way the Epicor Eclipse works for any size company with any number of users. I can only speak for what I know and say that it is fast for our purposes.

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Erik Hall

Office Manager

City Supply CorporationWholesale, 11-50 employees

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Support Rating

No score

No answers yet

No answers on this topic

Epicor Eclipse 5.5

Based on 2 answers

The tier 1 support is trying, and sometimes they are successful. Sometimes they aren't. This topic isn't as black and white as the questions might suggest. Currently their Tier 1 support team is over seas, all items automatically go to Tier 1 and then when they can't help they either escalate it or tell me they need to check with someone else and they will get back to me. If they escalate me to Tier 2, then the issue comes back to the States and the support is usually at a higher knowledge/experience level and it can get resolved fairly quickly. If they don't escalate, then it might take weeks and multiple follow ups on my part before I either get a satisfactory resolution or finally get escalated.

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Erik Hall

Office Manager

City Supply CorporationWholesale, 11-50 employees

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In-Person Training

No score

No answers yet

No answers on this topic

Epicor Eclipse 9.1

Based on 1 answer

The training classes that I have attended have been top notch. The presenters are extremely knowledgeable on their subject matter, including real-world application of the system. They aren't just software techs training end users, they seem to be end users that have become experts in the over functionality and capabilities of the system.

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Erik Hall

Office Manager

City Supply CorporationWholesale, 11-50 employees

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Online Training

No score

No answers yet

No answers on this topic

Epicor Eclipse 8.2

Based on 1 answer

The on-line training is very good, and it is taught by the same people that do the live in-person training sessions. The difficult part of it is, asking questions about your specific company's nuances or special circumstances. I don't remember if you can access the on-line training sessions after you have taken them for reminders purposes, but if so that is a great asset.

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Erik Hall

Office Manager

City Supply CorporationWholesale, 11-50 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Epicor Eclipse 4.5

Based on 2 answers

I don't really know about the implementation, it was back in 1998 and I didn't start here until 2016. By the time I started here they had been running it for a number of years and most of the people that were here when it was implemented are no longer here, and the ones that are don't really have much to say about how the implementation went either bad or good.

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Erik Hall

Office Manager

City Supply CorporationWholesale, 11-50 employees

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Alternatives Considered

We had been a customer of Cetec on their Legacy system for 20+ years and were always satisfied with their product and support.

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Verified User

Vice-President in Other

Industrial Automation Company, 11-50 employees

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Most of my experience has been with Epicor's Prophet 21. For most distribution verticals, Prophet 21 is the only way to go. The comparison I've drawn is this: Prophet 21 is like a ferrari. Epicor Eclipse is like a reliable donkey. Both get you from point A to point B but Prophet 21 is going to get you there much quicker and with the kind of insight into your business that will help you thrive.

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Verified User

Manager in Corporate

Wholesale Company, 201-500 employees

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Scalability

No score

No answers yet

No answers on this topic

Epicor Eclipse 4.5

Based on 1 answer

I don't really know about the scalability. It's the same as it was when I started, I do know that you can buy more user licenses, but I think they come in packs of 5, which can be a problem if you only need 1 and will never use the other 4. But, again I'm not sure on that.

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Erik Hall

Office Manager

City Supply CorporationWholesale, 11-50 employees

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Return on Investment

Accuracy: Now that we can restrict access to approved users, our accuracy of inventory has improved.
Financial Cleanup: Importing financials that were not yet balanced from previous system caused a ripple and we now have to clean up in this new system.

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Alan Galvan

Supply Chain Manager

Neurovision Medical Products, Inc.Medical Device, 11-50 employees

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One of the main positive ROI impacts has been the constant upgrading and adding of new features to keep the software user friendly, relative, and robust.
Our credit manager has said it has made their job easier with daily reports to catch pricing discrepancies and straighten out before they go to invoice makes us look better.
With the addition of sale analytics it has given our sales force tools and new approaches to our customer base which has raised profitability.

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Glen Ritter

Software & Support

ParamontEO Electrical SupplyRetail, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Cetec ERP

Epicor Eclipse

Cetec ERP

Epicor Eclipse

Cetec ERP

Epicor Eclipse

Cetec ERP

Epicor Eclipse

Cetec ERP

Epicor Eclipse

Cetec ERP

Epicor Eclipse

Cetec ERP

Epicor Eclipse

Cetec ERP

Epicor Eclipse

Cetec ERP

Epicor Eclipse

Cetec ERP

Epicor Eclipse