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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChangePoint (discontinued)

    Score7.5 out of 10
    N/AChangepoint, a discontinued product, began as a professional services automation and portfolio management product, was acquired by Compuware in 2004, and was later divested to Marlin Equity Partners in 2014. Under Changepoint, the company acquired Daptiv that same year, combining its professional services automation capabilities with SaaS project portfolio management. Planview acquired Changepoint in 2021 and offered it as Planview ChangePoint. It is no longer available to new customers.N/A

    GoToMyPC

    Score8.6 out of 10
    N/AGoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.N/A
    Pricing
    ChangePoint (discontinued)GoToMyPC
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChangePoint (discontinued)GoToMyPC
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ChangePoint (discontinued)GoToMyPC
    Considered Both Products
    Discontinued Products
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    95 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    78 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    96 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    90 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    95 Answers
    Features
    ChangePoint (discontinued)GoToMyPC
    Remote Administration
    Comparison of Remote Administration features of ChangePoint (discontinued) and GoToMyPC
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    GoToMyPC
    3.8
    103 Ratings
    70% below category average
    Screen sharing00 Ratings7.267 Ratings
    File transfer00 Ratings5.383 Ratings
    Instant message00 Ratings2.320 Ratings
    Secure remote access with Smart Card authentication00 Ratings2.514 Ratings
    Access to sleeping/powered-off computers00 Ratings1.648 Ratings
    Over-the-Internet remote session00 Ratings8.084 Ratings
    Initiate remote control from mobile00 Ratings2.353 Ratings
    Remote management of servers & workstations00 Ratings3.656 Ratings
    Remote Active Directory® management00 Ratings2.724 Ratings
    Centralized management dashboard00 Ratings2.428 Ratings
    Session record00 Ratings2.626 Ratings
    Annotations00 Ratings2.39 Ratings
    Monitoring and Alerts00 Ratings7.521 Ratings
    Multi-platform remote control00 Ratings2.624 Ratings
    Best Alternatives
    ChangePoint (discontinued)GoToMyPC
    Small Businesses
    Autotask PSA
    Score7.6 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChangePoint (discontinued)GoToMyPC
    Likelihood to Recommend
    7.5
    (16 ratings)
    8.1
    (106 ratings)
    Likelihood to Renew
    7.6
    (10 ratings)
    9.1
    (5 ratings)
    Usability
    8.0
    (1 ratings)
    8.1
    (24 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (13 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    ChangePoint (discontinued)GoToMyPC
    Likelihood to Recommend
    Discontinued Products
    Changepoint is basic and would, therefore, work for businesses with uncomplicated requests, pretty straightforward workflows and willingness to work with an unsightly solution. It is basic, from the UI to the search option and the way the information is captured, which can be frustrating and counter-intuitive at times. It is relatively robust (i.e. I have been using it for almost 2 years and have not seen it crash once) but it does log me out when the system has been inactive for about 30 minutes - and I am only notified about being logged out upon clicking the Submit button, meaning many a line of text have been typed more than once!
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I think GoToMyPC is well-suited for any scenario I have encountered, although I only have experience using it in a small firm setting. Otherwise, for working from home and traveling or file retrieval, it has proved more than adequate. I have not encountered a scenario that I thought was less than appropriate.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Changepoint has significant reporting capabilities, though of course, the data that comes out is only as good as the data that goes in. I enjoy being able to use the standard reports to understand exactly how much a project has cost us and to compare it to how much we are charging. This allows us to more accurately set our prices. Though we have not used the report designer capability, I understand that custom reports can be designed with relative ease.
    • Changepoint has a versioning capability for changes made to user profiles in the system manager, which I find particularly helpful. As a non-power user, it is valuable to be able to see what changes I have made to various profiles so that I can troubleshoot a problem down the line.
    • Changepoint has significant functionality well beyond the features that we are currently using, and for this reason, I think it is affordable and a good deal. Particularly if your organization is interested in dedicating the time and resources into using all of the features around project planning, resource allocation, etc., the price is well worth the value.
    Read full review
    GoTo formerly LogMeIn
    • I am able to easily access both of my home monitors on GoToMyPC by simply clicking on a slider bar.
    • I have access to all of my drives and programs as if I were sitting in my office.
    • GoToMyPC allows me to print to my office printers so I can complete paperwork and print it for my colleagues back in the office to use.
    Read full review
    Cons
    Discontinued Products
    • We use Changepoint to manage the IS organization. I would like to see more advancement in order to do benefits management.
    • I would like to see a capability where a project manager can build a very detailed work breakdown structure, but only require project resources to charge time and provide a task status at a higher level.
    Read full review
    GoTo formerly LogMeIn
    • Transfer or copy files from the computer drive (c drive) to your active desktop file folders.
    • The ability to set your own "Time Out" too often I have to log back in if switching between computer screens.
    • Easier way to print documents to printers not connected to the computer being accessed.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.
    Read full review
    GoTo formerly LogMeIn
    I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It could be more intuitive and user friendly.
    Read full review
    GoTo formerly LogMeIn
    Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    GoTo formerly LogMeIn
    I've never had a problem unless the host computer itself is having an issue - such as being off line.
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    GoTo formerly LogMeIn
    Everything loads quickly. The only lag has been when our internet provider didn't fix our connection. Once that was resolved, no problems.
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    GoTo formerly LogMeIn
    I have never had to contact support. The product is so easy to use I have not needed help (yet). But if I had to contact them, I am sure they would be just as great to work with as the product itself is.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    GoTo formerly LogMeIn
    It set up quickly and assigning log ins to various computers was simple. I don't think you need many insights into the product. It's easy to implement and easy to use. Since it's a work tool, it needs be that way. I wouldn't want the tool to have any learning curve when some of the people using it are not tech savvy. They are accessing their work computers for files or to work on apps that their remote devices might not have loaded.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Planview Changepoint helps us to understand our key customers enabling us to capitalize on every financial opportunity and helps us to forecast demand against the capacities required for new opportunities, and also it automates and monitors contractual terms and conditions. It gives us visibility into our employees' skills and helps to optimize resource allocation.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything
    internet and hardware related, decided to check out GoToMyPC as one step
    in troubleshooting. GoToMyPC has better response
    time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    GoTo formerly LogMeIn
    I can use it on all of my devices - even my Galaxy phone. Once you log into your device, you work on it as if you were physically in front of it. Not much complexity in that. If you can work on your own device, you can work on it through another device - even a phone.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Employee efficiency has decreased significantly within our Project MAnagement team. The main causes are lack of logical steps/not user-friendly and the slowness of the entire program.
    • Changepoint PSA has greatly improved being able to track budgets for all projects. Before this software, budgets were done manually by hand and cross-referenced with Accounting. Now, we can pull a report out of the system, as long as all parties entered their time and data correctly.
    Read full review
    GoTo formerly LogMeIn
    • Increased productivity since I can access remotely
    • Ability to use my laptop making my desktop a mobile workstation
    • Ability to provide answers at closed-door meetings about budgeting, expenses, invoices without needing to leave the room to look it up on my desktop.
    Read full review
    ScreenShots