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ChangePoint (discontinued) vs. Workday Professional Services Automation

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChangePoint (discontinued)

    Score7.5 out of 10
    N/AChangepoint, a discontinued product, began as a professional services automation and portfolio management product, was acquired by Compuware in 2004, and was later divested to Marlin Equity Partners in 2014. Under Changepoint, the company acquired Daptiv that same year, combining its professional services automation capabilities with SaaS project portfolio management. Planview acquired Changepoint in 2021 and offered it as Planview ChangePoint. It is no longer available to new customers.N/A

    Workday Professional Services Automation

    Score8.2 out of 10
    N/AWorkday Professional Services Automation automates the Opportunity to Cash process, connecting HCM and ERP data to match the right talent to projects, reducing manual errors and revenue leakage.N/A
    Pricing
    ChangePoint (discontinued)Workday Professional Services Automation
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChangePoint (discontinued)Workday Professional Services Automation
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ChangePoint (discontinued)Workday Professional Services Automation
    Considered Both Products
    Discontinued Products
    Chose ChangePoint (discontinued)
    Planview Changepoint helps us to understand our key customers enabling us to capitalize on every financial opportunity and helps us to forecast demand against the capacities required for new opportunities, and also it automates and monitors contractual terms and conditions. It …
    Incentivized
    Workday
    Chose Workday Professional Services Automation
    Workday Professional Service Automation brings people, financials, billing, and operational data into one single system and empowers one to configure and modify processes to fit the changing needs with no coding required and lets you continue creating plans, executing them, and …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    23 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    10 Answers
    Best Alternatives
    ChangePoint (discontinued)Workday Professional Services Automation
    Small Businesses
    Autotask PSA
    Score7.7 out of 10
    Autotask PSA
    Score7.7 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    Planview AdaptiveWork
    Score8.7 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.7 out of 10
    Planview AdaptiveWork
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChangePoint (discontinued)Workday Professional Services Automation
    Likelihood to Recommend
    7.5
    (16 ratings)
    8.1
    (24 ratings)
    Likelihood to Renew
    7.6
    (10 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    ChangePoint (discontinued)Workday Professional Services Automation
    Likelihood to Recommend
    Discontinued Products
    Changepoint is basic and would, therefore, work for businesses with uncomplicated requests, pretty straightforward workflows and willingness to work with an unsightly solution. It is basic, from the UI to the search option and the way the information is captured, which can be frustrating and counter-intuitive at times. It is relatively robust (i.e. I have been using it for almost 2 years and have not seen it crash once) but it does log me out when the system has been inactive for about 30 minutes - and I am only notified about being logged out upon clicking the Submit button, meaning many a line of text have been typed more than once!
    Incentivized
    Read full review
    Workday
    If you are a company with very little administrative or IT staff that can be dedicated to run, train, and launch - this is the perfect tool for you because it requires very little on the set up end and training. It looks like a social network so a platform many are already used to seeing. Its definitely a very powerful product with an easy interface, providing a stellar customer experience
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Changepoint has significant reporting capabilities, though of course, the data that comes out is only as good as the data that goes in. I enjoy being able to use the standard reports to understand exactly how much a project has cost us and to compare it to how much we are charging. This allows us to more accurately set our prices. Though we have not used the report designer capability, I understand that custom reports can be designed with relative ease.
    • Changepoint has a versioning capability for changes made to user profiles in the system manager, which I find particularly helpful. As a non-power user, it is valuable to be able to see what changes I have made to various profiles so that I can troubleshoot a problem down the line.
    • Changepoint has significant functionality well beyond the features that we are currently using, and for this reason, I think it is affordable and a good deal. Particularly if your organization is interested in dedicating the time and resources into using all of the features around project planning, resource allocation, etc., the price is well worth the value.
    Read full review
    Workday
    • Very fast authentication
    • Page uploads are reliably compete with pre filled and carried forward data elements.
    • Easy to employees to navigate from one app to the other so they can be efficient in achieving success an ls completing imp tasks.
    • Screen organization and menu choices flow intuitively and the processing behind the scenes follows the logic users expect.
    Read full review
    Cons
    Discontinued Products
    • We use Changepoint to manage the IS organization. I would like to see more advancement in order to do benefits management.
    • I would like to see a capability where a project manager can build a very detailed work breakdown structure, but only require project resources to charge time and provide a task status at a higher level.
    Read full review
    Workday
    • Would like to be able to use it for clocking in and out
    • The dashboard user interface could be improved to include more pertinent information
    • Would be nice to hide features that we use other applications for (i.e. org chart, pay, expenses)
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.
    Read full review
    Workday
    No answers on this topic
    Usability
    Discontinued Products
    It could be more intuitive and user friendly.
    Read full review
    Workday
    As noted, good tools that allow faster development. Dev teams find it is easy to test things out and demo for business users
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Workday
    With workday support options, I would like to see a more immediately responsive response option. Possibly a chat or a responsive email response team would be helpful.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Planview Changepoint helps us to understand our key customers enabling us to capitalize on every financial opportunity and helps us to forecast demand against the capacities required for new opportunities, and also it automates and monitors contractual terms and conditions. It gives us visibility into our employees' skills and helps to optimize resource allocation.
    Incentivized
    Read full review
    Workday
    I was not on the selection team for Workday Profession Services Automation; it was the HR system used by our parent company. However, I have had several opportunities to work with Workday in other HR roles, and have also worked extensively with Oracle products. Workday Professional Services Automation seems more dynamic than the Oracle Suite I've utilized in the past.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Employee efficiency has decreased significantly within our Project MAnagement team. The main causes are lack of logical steps/not user-friendly and the slowness of the entire program.
    • Changepoint PSA has greatly improved being able to track budgets for all projects. Before this software, budgets were done manually by hand and cross-referenced with Accounting. Now, we can pull a report out of the system, as long as all parties entered their time and data correctly.
    Read full review
    Workday
    • While I don't use the program at a high-level I can see the time-saving effectiveness for administrators.
    • By giving a self-serve interface I feel in control of my pay/benefit management.
    • Less time spent on HR administration frees up bandwidth for helping colleagues.
    Incentivized
    Read full review
    ScreenShots

    Workday Professional Services Automation Screenshots

    Screenshot of Workday Professional Services Automation Create QuoteScreenshot of Workday Professional Services Automation CRM DashboardScreenshot of Workday Professional Services Automation Opportunity DashboardScreenshot of Workday Professional Services Automation Services Catalog