ChannelOnline vs. WooCommerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChannelOnline
Score 8.0 out of 10
N/A
ChannelOnline empowers VARs and Solution Providers to streamline the entire sales cycle. It can be used to keep track of customers, contacts, sales opportunities and tasks, and its ecommerce self-service capabilities enable the users' customers to find products, place orders, and view status updates.N/A
WooCommerce
Score 7.8 out of 10
N/A
WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.N/A
Pricing
ChannelOnlineWooCommerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ChannelOnlineWooCommerce
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact sales team for pricing
More Pricing Information
Features
ChannelOnlineWooCommerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
ChannelOnline
-
Ratings
WooCommerce
7.9
88 Ratings
1% above category average
Product catalog & listings00 Ratings8.687 Ratings
Product management00 Ratings8.088 Ratings
Bulk product upload00 Ratings6.370 Ratings
Branding00 Ratings7.376 Ratings
Mobile storefront00 Ratings8.980 Ratings
Product variations00 Ratings6.780 Ratings
Website integration00 Ratings9.288 Ratings
Visual customization00 Ratings8.184 Ratings
CMS00 Ratings7.966 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
ChannelOnline
-
Ratings
WooCommerce
7.6
84 Ratings
1% below category average
Abandoned cart recovery00 Ratings7.655 Ratings
Checkout user experience00 Ratings7.784 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
ChannelOnline
-
Ratings
WooCommerce
8.7
77 Ratings
5% above category average
eCommerce security00 Ratings8.777 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
ChannelOnline
-
Ratings
WooCommerce
5.8
86 Ratings
28% below category average
Promotions & discounts00 Ratings6.583 Ratings
Personalized recommendations00 Ratings4.468 Ratings
SEO00 Ratings6.675 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
ChannelOnline
-
Ratings
WooCommerce
6.8
85 Ratings
16% below category average
Multi-site management00 Ratings5.442 Ratings
Order processing00 Ratings7.883 Ratings
Inventory management00 Ratings7.482 Ratings
Shipping00 Ratings6.376 Ratings
Custom functionality00 Ratings7.079 Ratings
Best Alternatives
ChannelOnlineWooCommerce
Small Businesses
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChannelOnlineWooCommerce
Likelihood to Recommend
4.0
(1 ratings)
7.8
(88 ratings)
Likelihood to Renew
4.0
(1 ratings)
10.0
(3 ratings)
Usability
3.0
(1 ratings)
7.1
(3 ratings)
Availability
3.0
(1 ratings)
-
(0 ratings)
Performance
5.0
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(1 ratings)
5.0
(1 ratings)
Product Scalability
2.0
(1 ratings)
-
(0 ratings)
User Testimonials
ChannelOnlineWooCommerce
Likelihood to Recommend
1WorldSync
It would be ideal for a small solution provider looking for an entry level option to handle many of the company's functions at the same time. If customer relationship management, sales reporting, having a indexed eCommerce site, or having the ability to connect to 3rd party solutions is important to you; I would not go with ChannelOnline
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Automattic
[WooCommerce] does really well for simple stores that don't have a lot of products. It's really easy to set up and get products added so people can purchase them online. It's not the best for really complicated stores with products that need a lot of customization; you have to find 3rd-party plugins to add additional functionality to your store and sometimes those can create conflicts between one another.
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Pros
1WorldSync
  • Detailed product information
  • Product reviews
  • Supplier Relationships
Read full review
Automattic
  • Keeps track of product inventory, including details of product variations such as colors and sizes if required.
  • Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop.
  • Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created.
Read full review
Cons
1WorldSync
  • Sales Reporting Features
  • Product Documentation and Training
  • Customer Relationship Management
  • Account Management
  • Supplier Integration
  • New Release Information
  • Search Engine Indexing
  • Custom Solutions
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Automattic
  • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
  • More out-of-the-box options would be nice within the base software.
  • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
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Likelihood to Renew
1WorldSync
Updates aren't valuable and don't see us ever being ahead of the competition with this solution. Feature enhancements that are released are just attempts to stay relevant with other ERPs in the industry. If you're trying to take your company to the next level this isn't going to be your solution unless you're a very small company
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Automattic
Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
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Usability
1WorldSync
The interface is pretty easy to use and get used to. It's the lack of account, product and customer management usability that hinders ChannelOnline
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Automattic
I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
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Reliability and Availability
1WorldSync
We are down for 5-20 minutes once or twice a month
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Automattic
No answers on this topic
Support Rating
1WorldSync
Support Staff is very nice and friendly. Most are knowledgeable but other than phone support they're lacking in every category
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Automattic
not muh support
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Alternatives Considered
1WorldSync
No answers on this topic
Automattic
We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
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Scalability
1WorldSync
New features are released twice a year. Often these releases are fixing bugs and will rarely be an enhancement that will take your company to another level of effectiveness
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Automattic
No answers on this topic
Return on Investment
1WorldSync
  • It handles most business functions so the value is definitely there.
  • Account Management is really inconvenient and will cost you hours of pay if you're in a business with a relatively medium-high employee turnover.
  • It won't easily integrate at all with your website.
  • Lead Management is pretty much non existent.
  • Quotes and orders are fairly easy to manage so employee efficiency could rise.
  • Training and readily available documentation on ChannelOnline is weak. This is especially true for new features.
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Automattic
  • Positive: low cost to start up, and allowed us to start selling right away.
  • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
  • Positive: easily integrates with PayPal and Stripe.
Read full review
ScreenShots