Flexible Invaluable Workhorse - Great Deal Great Product.
October 12, 2025

Flexible Invaluable Workhorse - Great Deal Great Product.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

WooCommerce (open source)

Overall Satisfaction with WooCommerce

We use WooCommerce on our brand websites as a highly affordable and flexible e-commerce tool. We are specifically utilizing add-ons such as min/max quantities, quantity increments, and the ability to easily display total/each pricing with quantity breaks. Some of these features have recently been added to the base WooCommerce, which is great. It is easy to integrate with payment and shipping solutions, and easy for team members to use.

Pros

  • Flexibility with addons and customization.
  • Integrations with shipping, payments, email.
  • Clean, intuitive interface.

Cons

  • Base shipping time estimate integration.
  • Sometimes, slow or redundant information.
  • An easier way to download PDF invoices/receipts.
  • Grew sales 52% YOY.
  • Helped us easily launch new products and grow catalog.
  • Drive brand awareness and presence.
It is built on the Wordpress platform, so there are some quirks compared to a dedicated e-commerce product, but it is very intuitive and easy to use, especially for anyone with Wordpress experience. There are numerous great support articles and learning resources available. Significant customization can be achieved with plugins vs other eCommerce platforms, which may require more custom code and have fewer plugin options.
WooCommerce is cheaper and more customizable, making it easy to create a great-looking product and a polished purchasing and checkout experience. Our BigCommerce site required significant custom coding to get the desired functionality. That said, BigCommerce has been a very stable and reliable experience, whereas our WooCommerce site has had some security and reliability issues.

Do you think WooCommerce delivers good value for the price?

Yes

Are you happy with WooCommerce's feature set?

Yes

Did WooCommerce live up to sales and marketing promises?

Yes

Did implementation of WooCommerce go as expected?

Yes

Would you buy WooCommerce again?

Yes

Perfect for growing companies with a small team. It is very affordable. It sometimes has bugs and lacks premium support options. Management of customer groups (e.g., for preferred pricing, incentives, marketing) is cumbersome and difficult to implement efficiently.

WooCommerce Feature Ratings

8.3
Product catalog & listings
8
Product management
8
Bulk product upload
6
Branding
8
Mobile storefront
9
Product variations
9
Website integration
10
Visual customization
9
CMS
8
6.5
Abandoned cart recovery
5
Checkout user experience
8
9.0
eCommerce security
9
6.7
Promotions & discounts
8
Personalized recommendations
6
SEO
6
7.2
Multi-site management
5
Order processing
7
Inventory management
7
Shipping
8
Custom functionality
9

Comments

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