CharlieHR vs. Netchex

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CharlieHR
Score 9.0 out of 10
N/A
Charlie, or CharlieHR from the company in London, offers a cloud-based software product designed to enable small companies to automate many of the administrative headaches that they experience as they scale. Charlie also includes onboarding and offboarding features, and its higher tier plan includes HR Advice from a personal advisor from Charlie to handle dismissals, grievances, or redundancies, or other difficult HR challenges.
$6
per month
Netchex
Score 8.4 out of 10
N/A
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A
Pricing
CharlieHRNetchex
Editions & Modules
CharlieHR
£4
per employee, per month
CharlieHR + HR Advice
From £179 (+ £4)
per month (per employee)
No answers on this topic
Offerings
Pricing Offerings
CharlieHRNetchex
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CharlieHRNetchex
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
CharlieHRNetchex
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
CharlieHR
7.3
1 Ratings
7% below category average
Netchex
-
Ratings
Employee demographic data8.01 Ratings00 Ratings
Organizational charting7.01 Ratings00 Ratings
Organization and location management7.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
CharlieHR
6.0
1 Ratings
29% below category average
Netchex
9.1
16 Ratings
10% above category average
Support for external payroll vendors4.01 Ratings7.35 Ratings
Direct deposit files7.01 Ratings10.016 Ratings
Reimbursement management7.01 Ratings8.17 Ratings
Pay calculation00 Ratings9.716 Ratings
Off-cycle/On-Demand payment00 Ratings9.011 Ratings
Benefit plan administration00 Ratings9.713 Ratings
Salary revision and increment management00 Ratings9.611 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
CharlieHR
7.7
1 Ratings
5% below category average
Netchex
-
Ratings
Approval workflow8.01 Ratings00 Ratings
Balance details8.01 Ratings00 Ratings
Annual carry-forward and encashment7.01 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
CharlieHR
7.5
1 Ratings
8% below category average
Netchex
-
Ratings
Update personal information9.01 Ratings00 Ratings
View company policy documentation6.01 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
CharlieHR
7.5
1 Ratings
7% below category average
Netchex
-
Ratings
New hire portal7.01 Ratings00 Ratings
Manager tracking tools8.01 Ratings00 Ratings
Best Alternatives
CharlieHRNetchex
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CharlieHRNetchex
Likelihood to Recommend
7.0
(1 ratings)
9.0
(24 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(2 ratings)
Usability
-
(0 ratings)
9.8
(2 ratings)
Support Rating
-
(0 ratings)
9.8
(3 ratings)
Implementation Rating
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
CharlieHRNetchex
Likelihood to Recommend
CharlieHR
As a part-time employee, it would be better if I was able to book leave on an hourly basis. Also, to be able to set up two leave types, paid and unpaid, and accrue lieu time.
Read full review
Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
Read full review
Pros
CharlieHR
  • Ensures personal requests are not lost in email
  • Makes managing leave days easier
  • Provides a standard UI for all
Read full review
Netchex
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Read full review
Cons
CharlieHR
  • Better ability to manage leave for part time / pro rata employees
  • Links to other HR apps such as free agent
  • Management of unpaid leave allowance as well as paid.
Read full review
Netchex
  • SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
  • WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
  • NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.
Read full review
Likelihood to Renew
CharlieHR
No answers on this topic
Netchex
Easy to work with.
Read full review
Usability
CharlieHR
No answers on this topic
Netchex
Very user friendly and great interface.
Read full review
Support Rating
CharlieHR
No answers on this topic
Netchex
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Read full review
Implementation Rating
CharlieHR
No answers on this topic
Netchex
Implementation took some time but was pretty much error free.
Read full review
Alternatives Considered
CharlieHR
Both the above work in different ways and provide different services to CharlieHR, although if we could use a single app for all, that would be better.
Read full review
Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
Read full review
Return on Investment
CharlieHR
  • Easier to track leave taken and left
  • Still need greater flexibility for leave types
  • Need to be able to book leave by the hour
Read full review
Netchex
  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
Read full review
ScreenShots