Likelihood to Recommend The main point of benefit is the realtime data. This is vital to our team as we are publishing a lot of content per day, so we have a busy homepage to manage and it's important to know which content is performing well. We also like to get an understanding as quickly as possible - which Chartbeat offers - of where traffic is coming from. Often we will see an example where a page is getting high traffic from Google, for example, and we know that might not need to be placed so prominently on the homepage because the traffic is arriving to us externally anyway. Without that depth of understanding what is performing best and why - updated immediately, unlike in
Google Analytics now - our homepage would not be as well optimised for users coming to us direct
Read full review Open Web Analytics is an opportunity for those that like to have skeletons for the start of customized solutions. The package offers several best practices set of features and functions. The possibilities add up to higher performance API for example from
Google Analytics . The vast of additional features are of higher value because the market does not have other solutions. There are solutions around Open Web Analytics for example in SAP Design Studio that integrate beyond Content Management systems and attached Shops Systems to Warehousing, Logistics, and Deliverment Management. The market situation are covering all that is possible and has demand. The universality is implemented at the user interface and therefore unmatched and even robust for new kinds of visualization interfaces or input device types. A draw is that against payment system remains a security gap and data security and data safety might be a topic for each customer and user.
Steffen Jäschke Projektspezialist bei Steffen Jäschke EinzUnt Physik, Berechnungen
Read full review Pros Provides easy at-a-glance look at what people are reading right now Heads-up Display allows you to make sure the homepage is showing the content people want to read Headline testing tool provides fascinating insight into what makes people read a story and improves headline-writing ability Read full review High performance track and state-of-the-art analyze the human use of website pages and apps. Combines conventional Google Analytics-like-tracking with heatmap-like-tracking features. Offers JavaScript and PHP based APIs for web analytics page integration of versatile tracking features. Supports best practices established for content management frameworks based on WordPress or MediaWiki. Steffen Jäschke Projektspezialist bei Steffen Jäschke EinzUnt Physik, Berechnungen
Read full review Cons Source of traffic needs improvement. Search and social make sense, but "internal" and "links" is a grey area. It would be helpful to define those with an organization and provide an information icon so users can easily remember what each of those buckets is tracking. More ways to customize the real-time board. For example, with video content, that's great that I can see a user has started a video, but what is the completion rate, was that only on O&O or can that track Facebook, too? Would like to see demo (age) information included as a way to slice the data so I can see what's working with my older and younger demo. Read full review Open Web Analytics can be available for integration for the broad mass in all PHP- and Javascript-based Content Management Frameworks. A shop for custom add-ons of the platform Open Web Analytics may be a big chance. Enhance in documentation, examples, best practices are a great chance to get more users active and a broader audience. Offer a closer integration to the leading tool Google Analytics in so many features and functions. Learn from Matomy for example. Steffen Jäschke Projektspezialist bei Steffen Jäschke EinzUnt Physik, Berechnungen
Read full review Likelihood to Renew I gave Chartbeat a 5 for a renewal rating, because, while it delivers clear and understandable content, Google Analytics also provides many of the same features for free. For a small to medium website, I believe it would be more cost effective to use Google Analytics. A website with a high amount of traffic, however, could merit spending the money on Chartbeat to maximize their potential.
Read full review Usability I am able to "set it and forget it," keeping it up on my monitor for either constant checking or just keeping an eye on the numbers during the day. I'm also able to keep track of what times are perfect to post a story and which stories rack up the most traffic.
Read full review Support Rating I have had limited experience of support for Chartbeat but whenever I have needed help it has been there. Recently there was an issue of seeing different forms of data in real time - app and otherwise effectively, and the issue was being clearly dealt with and communicated back to us.
Read full review Alternatives Considered Omnilytics is more robust, detailed, and catered for an intermediate media user, while I think Chartbeat is a more user-friendly and beginner-oriented piece of technology. That being said, there is an impressive amount of lift for Chartbeat, and it's evident that simplicity is the key to using a software daily (which is absolutely the point in the content world).
Read full review Google Analytics is the market leader for web analytics. The package offers search engine marketing that can be integrated into Open Web Analytics. The features and functions of Open Web Analytics compare close to
Matomo Analytics . In terms of market share
Google Analytics has all and the other two have very little and their other competitors have almost nothing. That changes in specialized markets.
Google Analytics is everywhere and much more influential than other search engines because of that particular service. There had been a dying period for such web analytics software packages. There are three kinds of web analytics software packages. Free/open source like Open Web Analytics and Matomo, Proprietary like Urchin from Google, and hosted/software-as-a-service-packages like the market leader
Google Analytics . I consider all as rather different in performance. Those closer to the busiest server are the best for traffic. Heat maps are well placed on the hosting server.
Steffen Jäschke Projektspezialist bei Steffen Jäschke EinzUnt Physik, Berechnungen
Read full review Return on Investment It has helped us save time in report generation and performance analysis. By helping us evaluate our contributors, we're able to get our money's worth. Seeing our numbers on the Big Board fosters healthy competition among brands, motivating us to distribute our stories better. Read full review Moderate lifetime operating costs. Enhances the performances of all online business interests enormously. Enables a great customized experience of web analytics. Compatible to web analytics standards and references. Steffen Jäschke Projektspezialist bei Steffen Jäschke EinzUnt Physik, Berechnungen
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