What users are saying about
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 13 reviews and ratings
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.9 out of 100
Based on 51 reviews and ratings
Attribute Ratings
- ChartMogul is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.9
ChartMogul
99%
5 Ratings

6.8
Matomo Analytics
68%
22 Ratings
Likelihood to Renew
ChartMogul
N/A
0 Ratings

8.7
Matomo Analytics
87%
13 Ratings
Usability
ChartMogul
N/A
0 Ratings

9.0
Matomo Analytics
90%
3 Ratings
Support Rating
8.1
ChartMogul
81%
6 Ratings

7.3
Matomo Analytics
73%
6 Ratings
Implementation Rating
ChartMogul
N/A
0 Ratings

9.0
Matomo Analytics
90%
2 Ratings
Likelihood to Recommend
ChartMogul
For businesses that rely on subscription/recurring revenue models, especially within SaaS. Once everything is all plugged in, it's so easy to generate granular reports and insights. Straight-up eCommerce businesses that don't rely on a recurring/subscription model might not get as much value.
Content Marketing Manager
ConvertFlowComputer Software, 1-10 employees
Matomo Analytics
Matomo is a full-fledged website tracking and analytics tool. It offers everything and then a bit more that GA has to offer. I cannot conceive of any situation where this programme would be "less appropriate". You can use it for each and every website and do well with it. The data it provides includes everything you could wish for (country, IP, new user or not, actions taken, goals achieved etc.)
Teamleader Marketing
SANHA GmbH & Co. KGBuilding Materials, 501-1000 employees
Pros
ChartMogul
- Data Ingestion - Because we use a payment processor that ChartMogul understands, they are able to ingest the data automatically and process it with almost no input from us.
- Analysis and Insights - Once we got our data into ChartMogul, we immediately started seeing some patterns in our data that hadn't previously been apparent to us.
- Customizability - ChartMogul makes it fairly easy to customize and extend the dashboard (and to enrich our data manually via the API).

Verified User
Engineer in Engineering
Computer Software Company, 1-10 employeesMatomo Analytics
- One of Piwik's strengths is the provision of customizable widgets for different bits of analytics data. The ability to add and remove them, change dates and more makes this a flexible way to visualize data.
- The visitor log section is also rich, providing date, keywords, actions and more in a single table, which makes it easy to identify your most effective content.
- And the visitor actions table includes both bounce rate and time on site, so you can quickly tell which pages have the most engagement.
- Data display is a strength for Piwik, as you have access to overview charts while simultaneously being able to drill deeper.
Professional blogger, writer, journalist
Sharon Hurley Hall, WriterWriting and Editing, 1-10 employees
Cons
ChartMogul
- ChartMogul doesn't always integrate both ways well. When data is modified that has been previously pushed to ChartMogul, bugs can occur.
- I haven't seen an A/R turnover report but this would be helpful to have.
Billing Specialist
15FiveComputer Software, 11-50 employees
Matomo Analytics
- From a user security standpoint it would be useful to provide users the ability to have two-factor authentication. While stats data is not necessarily sensitive in aggregate, some users may feel that certain portions need to be more secure.
- It would be nice if there was a tighter integration with the Google search/referrer API so that "keyword not defined" would be replaced more often with the actual keyword that is being used to send a visitor to a site.
- An easier branding method, maybe in the form of an API function set, that pulled branding URLs from a set of database fields would be great as well.

Verified User
Engineer in Information Technology
Higher Education Company, 201-500 employeesPricing Details
ChartMogul
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—ChartMogul Editions & Modules
—
Additional Pricing Details
—Matomo Analytics
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$0
Matomo Analytics Editions & Modules
On-premise Edition
Free download (open source) | $0 |
---|---|
Content Optimization Bundle | $5792 |
Growth Bundle | $1,1492 |
Premium Bundle | $1,4992 |
Email Support Subscription | $2,0902 |
- none
- per installation
SaaS Edition
Essential | $91 |
---|---|
Business | $291 |
Enterprise | $1992 |
Free 30 day trial | $03 |
- number of pageviews (monthly traffic)
- your requirements and monthly traffic
- limited to 30 days
Additional Pricing Details
On-premise Edition is free to download and install on one's own servers.Likelihood to Renew
ChartMogul
No score
No answers yet
No answers on this topic
Matomo Analytics
Matomo Analytics 8.7
Based on 13 answers
At this point, there is not a single conceivable reason as to why we would not renew and continue to use Piwik Analytics. Especially since it is a free program and open source. The product will only get better over time as more people look into it and donate to cause so that development can continue.
Marketing Specialist - Marketing Technologist
Critical Business Analysis, IncComputer Software, 11-50 employees
Usability
ChartMogul
No score
No answers yet
No answers on this topic
Matomo Analytics
Matomo Analytics 9.0
Based on 3 answers
Piwik succeeds in presenting me (and my associates and my clients...) large amounts of data in a user friendly way. The interface and functionality can easily be customized. While some enhancements do need technical background (API calls by programming language from the webserver or javascript), others are easy to use (goal / event tracking)
Inhaber
Schaper SoftwareInformation Technology and Services, 1-10 employees
Support Rating
ChartMogul
ChartMogul 8.1
Based on 6 answers
Never used!

Verified User
Contributor in Other
Internet Company, 51-200 employeesMatomo Analytics
Matomo Analytics 7.3
Based on 6 answers
The best thing about the Matomo support is that they have a forum which basically you can find the answer to almost all of your questions and most of the time you don't need to contact them regarding your questions and problems but if you need help they will answer in a reasonable time slots.
Business Intelligence Analyst
Mondia GroupTelecommunications, 201-500 employees
Implementation Rating
ChartMogul
No score
No answers yet
No answers on this topic
Matomo Analytics
Matomo Analytics 9.0
Based on 2 answers
Only one hiccup when we were using a beta installation. Other than that, smooth sailing.
Director of IT & Web Development
Resource Branding & DesignMarketing and Advertising, 1-10 employees
Alternatives Considered
ChartMogul
ChartMogul felt like the market leader for SaaS. Its ease-of-use, visual reporting, and overall feature set seemed to align with exactly what we needed. It provides everything needed when it comes to tracking our revenue month-over-month.
Content Marketing Manager
ConvertFlowComputer Software, 1-10 employees
Matomo Analytics
With Matomo Analytics you have total control of your platform, whereas with Google Analytics you never know how they'll be using your data. Being an open source platform allows you to build plugins and themes for this great platform. Some of the users have already build some plugins freely available and some are commercial.
CTO
Maila NetworksComputer & Network Security, 11-50 employees
Return on Investment
ChartMogul
- We are able to see how our company is doing in terms of churn, sales, and overall health.
- It's a fantastic resource to drill down by customers and learn past subscription history and trends.
Customer Success Manager
Device MagicComputer Software, 11-50 employees
Matomo Analytics
- We can see the analytics of our web applications and thus having the insight of the systems' behavior.
- It helps in improving the performance and scalability of our web application.
- It helps us improve the user experience on our sites; seeing the user's activity we can take decisions to make it better.
- A cost-effective tool, since it is free.
Senior Software Development Manager
eSiliconSemiconductors, 501-1000 employees