What users are saying about
13 Ratings
13 Ratings
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Score 9 out of 100
51 Ratings
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Score 6.9 out of 100

Attribute Ratings

  • ChartMogul is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.9

ChartMogul

99%
5 Ratings
6.8

Matomo Analytics

68%
22 Ratings

Likelihood to Renew

ChartMogul

N/A
0 Ratings
8.7

Matomo Analytics

87%
13 Ratings

Usability

ChartMogul

N/A
0 Ratings
9.0

Matomo Analytics

90%
3 Ratings

Support Rating

8.1

ChartMogul

81%
6 Ratings
7.3

Matomo Analytics

73%
6 Ratings

Implementation Rating

ChartMogul

N/A
0 Ratings
9.0

Matomo Analytics

90%
2 Ratings

Likelihood to Recommend

ChartMogul

For businesses that rely on subscription/recurring revenue models, especially within SaaS. Once everything is all plugged in, it's so easy to generate granular reports and insights. Straight-up eCommerce businesses that don't rely on a recurring/subscription model might not get as much value.
Michael Glover | TrustRadius Reviewer

Matomo Analytics

Matomo is a full-fledged website tracking and analytics tool. It offers everything and then a bit more that GA has to offer. I cannot conceive of any situation where this programme would be "less appropriate". You can use it for each and every website and do well with it. The data it provides includes everything you could wish for (country, IP, new user or not, actions taken, goals achieved etc.)
Sven Kalbitzer | TrustRadius Reviewer

Pros

ChartMogul

  • Data Ingestion - Because we use a payment processor that ChartMogul understands, they are able to ingest the data automatically and process it with almost no input from us.
  • Analysis and Insights - Once we got our data into ChartMogul, we immediately started seeing some patterns in our data that hadn't previously been apparent to us.
  • Customizability - ChartMogul makes it fairly easy to customize and extend the dashboard (and to enrich our data manually via the API).
Anonymous | TrustRadius Reviewer

Matomo Analytics

  • One of Piwik's strengths is the provision of customizable widgets for different bits of analytics data. The ability to add and remove them, change dates and more makes this a flexible way to visualize data.
  • The visitor log section is also rich, providing date, keywords, actions and more in a single table, which makes it easy to identify your most effective content.
  • And the visitor actions table includes both bounce rate and time on site, so you can quickly tell which pages have the most engagement.
  • Data display is a strength for Piwik, as you have access to overview charts while simultaneously being able to drill deeper.
Sharon Hurley Hall | TrustRadius Reviewer

Cons

ChartMogul

  • ChartMogul doesn't always integrate both ways well. When data is modified that has been previously pushed to ChartMogul, bugs can occur.
  • I haven't seen an A/R turnover report but this would be helpful to have.
Chloe Sayers | TrustRadius Reviewer

Matomo Analytics

  • From a user security standpoint it would be useful to provide users the ability to have two-factor authentication. While stats data is not necessarily sensitive in aggregate, some users may feel that certain portions need to be more secure.
  • It would be nice if there was a tighter integration with the Google search/referrer API so that "keyword not defined" would be replaced more often with the actual keyword that is being used to send a visitor to a site.
  • An easier branding method, maybe in the form of an API function set, that pulled branding URLs from a set of database fields would be great as well.
Anonymous | TrustRadius Reviewer

Pricing Details

ChartMogul

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

ChartMogul Editions & Modules

Additional Pricing Details

Matomo Analytics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$0

Matomo Analytics Editions & Modules

On-premise Edition
Free download (open source)$0
Content Optimization Bundle$5792
Growth Bundle$1,1492
Premium Bundle$1,4992
Email Support Subscription$2,0902
  1. none
  2. per installation
SaaS Edition
Essential$91
Business$291
Enterprise$1992
Free 30 day trial$03
  1. number of pageviews (monthly traffic)
  2. your requirements and monthly traffic
  3. limited to 30 days
Additional Pricing Details
On-premise Edition is free to download and install on one's own servers.

Likelihood to Renew

ChartMogul

No score
No answers yet
No answers on this topic

Matomo Analytics

Matomo Analytics 8.7
Based on 13 answers
At this point, there is not a single conceivable reason as to why we would not renew and continue to use Piwik Analytics. Especially since it is a free program and open source. The product will only get better over time as more people look into it and donate to cause so that development can continue.
Jeff Wallace | TrustRadius Reviewer

Usability

ChartMogul

No score
No answers yet
No answers on this topic

Matomo Analytics

Matomo Analytics 9.0
Based on 3 answers
Piwik succeeds in presenting me (and my associates and my clients...) large amounts of data in a user friendly way. The interface and functionality can easily be customized. While some enhancements do need technical background (API calls by programming language from the webserver or javascript), others are easy to use (goal / event tracking)
Hendrik Schaper | TrustRadius Reviewer

Support Rating

ChartMogul

ChartMogul 8.1
Based on 6 answers
Never used!
Anonymous | TrustRadius Reviewer

Matomo Analytics

Matomo Analytics 7.3
Based on 6 answers
The best thing about the Matomo support is that they have a forum which basically you can find the answer to almost all of your questions and most of the time you don't need to contact them regarding your questions and problems but if you need help they will answer in a reasonable time slots.
Alireza Hassani | TrustRadius Reviewer

Implementation Rating

ChartMogul

No score
No answers yet
No answers on this topic

Matomo Analytics

Matomo Analytics 9.0
Based on 2 answers
Only one hiccup when we were using a beta installation. Other than that, smooth sailing.
Erik Rühling | TrustRadius Reviewer

Alternatives Considered

ChartMogul

ChartMogul felt like the market leader for SaaS. Its ease-of-use, visual reporting, and overall feature set seemed to align with exactly what we needed. It provides everything needed when it comes to tracking our revenue month-over-month.
Michael Glover | TrustRadius Reviewer

Matomo Analytics

With Matomo Analytics you have total control of your platform, whereas with Google Analytics you never know how they'll be using your data. Being an open source platform allows you to build plugins and themes for this great platform. Some of the users have already build some plugins freely available and some are commercial.
Jean Franco | TrustRadius Reviewer

Return on Investment

ChartMogul

  • We are able to see how our company is doing in terms of churn, sales, and overall health.
  • It's a fantastic resource to drill down by customers and learn past subscription history and trends.
Mae Ports | TrustRadius Reviewer

Matomo Analytics

  • We can see the analytics of our web applications and thus having the insight of the systems' behavior.
  • It helps in improving the performance and scalability of our web application.
  • It helps us improve the user experience on our sites; seeing the user's activity we can take decisions to make it better.
  • A cost-effective tool, since it is free.
Cristian Bodnarasec | TrustRadius Reviewer

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