ChartRequest vs. Cisco Headsets

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChartRequest
Score 0.0 out of 10
N/A
N/AN/A
Cisco Headsets
Score 9.0 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
Pricing
ChartRequestCisco Headsets
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ChartRequestCisco Headsets
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ChartRequestCisco Headsets
Best Alternatives
ChartRequestCisco Headsets
Small Businesses
athenaClinicals
athenaClinicals
Score 10.0 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 9.0 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Cisco Desk Series
Cisco Desk Series
Score 9.1 out of 10
Enterprises
Epic
Epic
Score 8.5 out of 10
Cisco Desk Series
Cisco Desk Series
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChartRequestCisco Headsets
Likelihood to Recommend
-
(0 ratings)
8.9
(83 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
7.7
(3 ratings)
Ease of integration
-
(0 ratings)
8.2
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
ChartRequestCisco Headsets
Likelihood to Recommend
ChartRequest
No answers on this topic
Cisco
In my opinion, the headsets are well-suited for an environment with high background noise, and, specifically in open spaces, they allow you to isolate yourself very well during your call and to move around the deck without staying in your seat, thanks to the Bluetooth connection. I don't think it's less appropriate because it can be used everywhere.
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Pros
ChartRequest
No answers on this topic
Cisco
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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Cons
ChartRequest
No answers on this topic
Cisco
  • They need to have the standard base be able to connect PC and Phone not one or the other
  • Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone
  • Create an over the ear or behind the headband design
  • Be able to record from the Desk Phone to the PC like Jabra
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Likelihood to Renew
ChartRequest
No answers on this topic
Cisco
Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
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Usability
ChartRequest
No answers on this topic
Cisco
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Reliability and Availability
ChartRequest
No answers on this topic
Cisco
I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.
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Performance
ChartRequest
No answers on this topic
Cisco
There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.
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Support Rating
ChartRequest
No answers on this topic
Cisco
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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Implementation Rating
ChartRequest
No answers on this topic
Cisco
wish the firmware didn't take so long to install.
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Alternatives Considered
ChartRequest
No answers on this topic
Cisco
The fact you can manage the Cisco Headsets as devices in admin control hub is awesome. You can push firmware updates etc. Overall audio quality from Headset speakers and microphone are hands down better than other 3rd parties at this point. The price is a premium, but you get what you paid for, quality audio.
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Scalability
ChartRequest
No answers on this topic
Cisco
Seems like you would be able to install headsets across and entire company, so it is very scalable.
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Return on Investment
ChartRequest
No answers on this topic
Cisco
  • Durability and quality so less spending on replacing the product.
  • Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
  • Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.
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ScreenShots

Cisco Headsets Screenshots

Screenshot of CP-HS-WL-561-N-US Cisco Headset 561Screenshot of Headset 521Screenshot of CP-HS-W-522-USB Headset 522Screenshot of CP-HS-WL-561-S-US-and-CP-HS-WL-562-S-US Cisco Headset 561/562 Standard Base StationScreenshot of CP-HS-WL-562-S-US Cisco Headset 562 with Standard Base Station