ChatBot vs. Genesys DX (discontinued)
ChatBot vs. Genesys DX (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
ChatBot | Small Businesses (1-50 employees) | ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. With it the vendor states users can create chatbots in minutes with diverse templates and automate key tasks right away, or easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help users improve responses over time. Design conversational experiences to build better relationships with customers.… | N/A | |
Genesys DX (discontinued) | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A |
ChatBot | Genesys DX (discontinued) | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ChatBot | Genesys DX (discontinued) | |
---|---|---|
Top Pros | No answers on this topic |
|
Top Cons | No answers on this topic |
|
ChatBot | Genesys DX (discontinued) | |
---|---|---|
Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Olark Score 9.5 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | LiveChat Score 8.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChatBot | Genesys DX (discontinued) | |
---|---|---|
Likelihood to Recommend | 8.0 (2 ratings) | 8.3 (53 ratings) |
Usability | - (0 ratings) | 8.2 (20 ratings) |
Support Rating | 8.0 (1 ratings) | 8.3 (21 ratings) |
ChatBot | Genesys DX (discontinued) | |
---|---|---|
Likelihood to Recommend | LiveChat | Discontinued Products |
Pros | LiveChat | Discontinued Products |
Cons | LiveChat | Discontinued Products |
Usability | LiveChat No answers on this topic | Discontinued Products |
Support Rating | LiveChat | Discontinued Products |
Alternatives Considered | LiveChat | Discontinued Products |
Return on Investment | LiveChat | Discontinued Products |
ScreenShots | ChatBot Screenshots |