TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chatfuel

    Score9.9 out of 10
    N/AChatfuel headquartered in San Francisco provides their AI chatbot building tool for Facebook Messenger.

    $15

    per month

    Hustle

    Score6.1 out of 10
    N/AHustle, headquartered in San Francisco, offers their mobile marketing platform emphasizing peer to peer texting and event or cause promotion. The platform is for higher ed, labor and non-profit, political causes, and also enterprises carrying out marketing efforts.N/A
    Pricing
    ChatfuelHustle
    Editions & Modules
    Pro
    $15
    per month
    Free
    Free
    Premium
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    ChatfuelHustle
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ChatfuelHustle
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    EZ Texting
    Score9.1 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    EZ Texting
    Score9.1 out of 10
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    Airship
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChatfuelHustle
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.7
    (3 ratings)
    Support Rating
    7.7
    (3 ratings)
    9.0
    (2 ratings)
    User Testimonials
    ChatfuelHustle
    Likelihood to Recommend
    Chatfuel
    Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.
    Incentivized
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    Hustle
    Hustle is best suited for messages that require a response, like Yes/No for RSVP or asking if they need more info about a topic. We use Hustle to communicate with students in higher education to inform them about important information like upcoming payment deadlines or to encourage attendance at events like orientation.
    Incentivized
    Read full review
    Pros
    Chatfuel
    • Easy to use without experience
    • Cost vs. benefit ratio very good
    • Integrations possible through API
    • Conversion funnels can be created
    Incentivized
    Read full review
    Hustle
    • Personalized texting at scale.
    • Scrubbing numbers for cell phones with 99% accuracy.
    • Sends alerts so you never miss a notification.
    Incentivized
    Read full review
    Cons
    Chatfuel
    • Setting it up is time-consuming.
    Incentivized
    Read full review
    Hustle
    • This is one of the more expensive options available
    • Wish there was more data to report on
    Incentivized
    Read full review
    Support Rating
    Chatfuel
    I haven't dealt with the support channel, so I cannot provide a full review for this
    Incentivized
    Read full review
    Hustle
    Amazing support staff. Whether you have a dedicated contact or just help from their support channel, they help clear issues very quickly.
    Incentivized
    Read full review
    Alternatives Considered
    Chatfuel
    Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.
    Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.
    AIVO has no option to create conversation flows if not through keywords.
    Incentivized
    Read full review
    Hustle
    We have also used RAVE and Google Voice to send text massages. RAVE does not allow for one-to-one communication with recipients an Google Voice does not let you easily communicate with list of contacts and lacks the interface for canned responses. Neither provides the quality reporting that is available in Hustle.
    Incentivized
    Read full review
    Return on Investment
    Chatfuel
    • It helped overall with visitor engagement.
    Incentivized
    Read full review
    Hustle
    • It has helped us get in front of new prospects easier.
    • It has improved communication with current customers.
    Incentivized
    Read full review
    ScreenShots