Check Point Quantum Firewalls and Security Gateways vs. Coremetrics / IBM Digital Analytics (discontinued)

1) For huge DC environments and complex networks 2) Where clients were consistent up-time like FSI and healthcare 3) Application-aware client req. and preventing day 0 cyber attacks. 4) Securing East-West traffic, hyper-scaling capabilities 5)Some advantages - Best Security meets Ultimate Hardware and SandBlast Zero Day Protection out of the box, Modular hardware 6) High Performance CPUs

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IBM analytics has continued to improve upon the days of being the original core metrics. After using the updated version for quite some time, it has been great at providing the needed analytics to measure ROI and goal performance for our quarterly KPI's. It has resulted in a great increase in web engagements although we are a midsize company, smaller outfits may not need such an expensive option.

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• SSL inspection provides more effective mitigation of threat and data leakage with the ability to inspect and analyze encrypted traffic.
• Threat emulation and extraction provides protection against zero-day threats without compromising the data of infected files.
• 'Office mode' VPN provides a seamless connected experience for remotely connected individuals.
• Application control features provide granular restrictions to the type of application traffic than can pass through the network.

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• IBM CXA comprises an acquisition called Tealeaf. This tool has deep heritage and this is evident in its present-day capabilities.
• The Universal Behaviour Exchange or UBX puts the concept of personalisation at the forefront. The ability to combine physical (analog) and digital transactions to create the complete picture of a customer journey, is a stand out benefit.
• The solution does not have to involve the purchase of software. IBM CXA can be sold as a service bundled with analytics as a service. This not only lowers the cost of ownership, it gets around one of the principal issues. Strong staff with design and analytical capability to drive the solution and deliver tangible benefits.
• The seamless integration of Watson AI services to help with the heavy lifiting. Watson reinforces the analytical focus this solution has and can learn to recognise situations specific to a company.

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• HTTPS Inspection -- The firewall has troubles re-packaging the packet in a way that some websites are able to interpret correctly
• Support -- Even getting support directly from Check Point isn't the easiest of experiences. They are more concerned about how fast they can close a ticket out, rather than fixing the problem.
• Custom reports -- Custom reporting is extremely limited

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• The user interface is in Flash, which can be very frustrating and slow at times. Apparently, this is to be transitioned in a future release.
• Can only segment the last 93 days of data. Any historical segmentation beyond the 93 days must be run in Explore (which is credit based, and has its own limitations with the number of credits per month, based on the initial contract with IBM).
• Reports can only display 93 days of data at a given time for custom date ranges. There are pre-programmed date ranges setup with IBM during implementation (last week, last month, last quarter etc.), but are not flexible enough to answer more specific questions.
• Certain reports cannot have segments applied, making answering some simple questions a bit more tricky. For example, I can create a segment around mobile devices and apply it to the marketing channels report, but I can't create a marketing channel segment and apply it to the mobile reports.
• Built in API calls allows for nice report design and automation.

IBM Digital Analytics is a great solution for our clients and I believe they offer the best solution for the retail space. We have access to IBM support via email or live chat and they can answer many of the reporting questions that come up. IBM is receptive to our feedback of the product so I am confident they will continue making improvements

Operational efficiency is very high compare to all other vendors.TAC Support is good

Very easy to implement and use.

Never had any issues

As reports are templated, the system is pretty quick. Sometimes you have to wait a bit for a report to render. Or you might have to re-load the page. But there is no real issue here and the system is on par with other similar systems.

Check Point has a variety of support options that can be used to optimize your investment in the product. Companies with a larger information security and certified checkpoint engineer employee base can benefit from a standard SLA, while companies with a smaller security engineering footprint or more critical implementations can opt for premium, elite or diamond packages that even include the ability to provide on-site engineers for major security incidents. Check Point PRO support also provides the ability to outsource maintenance concerns by automating case creation and follow up when application components fail.

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Overall, the level of support is very good and I would say it is a strong asset of the solution. However, you can sometimes feel that there is a difference of level among the support team.

Online training is really great. One of the best assets that they have. Lots of great videos, pop quizzes at the end of each module. Fantastic. Other tools have similar features, but not as good.

See previous comment: reading and understanding the encyclopedic implementation guide is a must.

In a heterogeneous environment, we wanted to keep multiple vendors for multiple purposes. CP was found very good in handling basic Next generation firewalls features along with handling of VPNs.

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Much of the work we did in IBM Digital Analytics could have been answered through Google Analytics, a much simpler, agile and FREE solution set. Not mention, given the vast number of Google Analytics USERS, free and actionable support is simply a click away ... this compared to IBM Digital Analytics fractured and often absent support service.

This solution can support large amount of data and transaction. The way that user management features are built, it shows it is meant for large organizations.

• Although there are better alternatives out there, Check Point delivers results for the price we paid for the system.
• Since implementation, we have not have any major issues with the product, minor issues were resolved in a timely fashion.
• Check Point currently fulfills our need for an outside facing firewall, when our organization grows larger, we will be looking at higher level enterprise solutions.

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• We spend too much time trying to work around bugs on the new UI.
• We spend too much time trying to figure out how to make certain segments work because support and the knowledge center are lackluster.
• Our sales rep is very unresponsive and leaves us searching for a lot of answers on our own, including what other products we may benefit from that IBM offers.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info