Checkout.com vs. Synapse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Checkout.com
Score 8.1 out of 10
N/A
Checkout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods. The company launched in 2012 and now has a team of over 1100 people across 18 offices worldwide.N/A
Synapse
Score 9.0 out of 10
N/A
Synapse (formerly SynapseFi), from the company of the same name in San Francisco, si a white-label banking API, providing solutions for card issuance, payments, and account set up.N/A
Pricing
Checkout.comSynapse
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Checkout.comSynapse
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Checkout.comSynapse
Top Pros
Top Cons

No answers on this topic

Features
Checkout.comSynapse
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Checkout.com
7.9
16 Ratings
36% above category average
Synapse
-
Ratings
Fraud Detection7.913 Ratings00 Ratings
API or SDK7.814 Ratings00 Ratings
Recurring Payment Support8.313 Ratings00 Ratings
Billing and Invoicing Support7.515 Ratings00 Ratings
Global Support8.214 Ratings00 Ratings
Payment Form Acceptance7.514 Ratings00 Ratings
Best Alternatives
Checkout.comSynapse
Small Businesses
Apple Pay
Apple Pay
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
Adyen
Adyen
Score 9.1 out of 10

No answers on this topic

Enterprises
Amazon Pay
Amazon Pay
Score 8.6 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Checkout.comSynapse
Likelihood to Recommend
7.9
(23 ratings)
9.0
(1 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.3
(21 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Checkout.comSynapse
Likelihood to Recommend
Checkout.com
The ease of integration using Checkout.com with Zuora was a main deal breaker for us. It took us less than 1 business day to setup. Our CSM took over almost immediately when setup was completed and provided some potential plans on how we can improve approval ratings. At the same time, Checkout.com constantly introduces new features which is something I've rarely seen from my previous payment processors. Personally, I feel that Checkout.com should be used in any scenario where E-commerce is involved.
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Synapse (formerly SynapseFi)
Synapse is great for companies would like to pay their bills on time without the hassle of reaching out to each vendor.
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Pros
Checkout.com
  • Processing is stable, Checkout is never down, high uptime
  • Acquiring and gateway performance is excelled
  • Anti-fraud tool is great, has a lot of risk filters and a shadow mode, an easy to use tool
  • Amazing merchant support
  • Best pricing/fees
  • Work with all top acquirers
  • Great success rate
  • Support both network and gateway tokens
  • APIs are easy
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Synapse (formerly SynapseFi)
  • Simple
  • Hands On
  • Easy to navigate
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Cons
Checkout.com
  • It would be great to add a dashboard for tracking the scheme monitoring program.
  • Dispute Dashboard - to see how many cases were won/lost. how many cases were won in a month and losses from chargebacks.
  • Add the ability to test ML solutions from Checkout.com and custom rules (for example, 10% of the traffic to give ML to compare what is better).
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Synapse (formerly SynapseFi)
  • Ability to update information
  • Formatting
  • More email report options
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Likelihood to Renew
Checkout.com
We have a long term contract and we already have them in our plans for the next 5 years.
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Synapse (formerly SynapseFi)
No answers on this topic
Reliability and Availability
Checkout.com
In the last 3 years that I have been working with Checkout.com, they had an unplanned outage that lasted less than a few minutes. Their uptime is amazing. If they have maintenance, unlike banks, they don't have downtime during this time. We frequently require their support and Checkout.com responds to us within minutes. When we have important rollouts, I schedule calls with our merchant support manager to monitor the rollout/perform tests, etc. It is always easy to find time lost even with short notice.
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Synapse (formerly SynapseFi)
No answers on this topic
Performance
Checkout.com
Checkout.com performance as an acquirer and a PSP is excellent. We have too many transactions per day, therefore reports take some time to generate before they are available for downloading. But it indeed takes reasonable time. We use native/h2h integration therefore, there is no redirection issue, all pages load quickly on our side. Based on my experience, Checkout.com will never never integrate with software or systems that will slow them down. Amongst all payment methods they offer, all are processed immediately, without delays.
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Synapse (formerly SynapseFi)
No answers on this topic
Support Rating
Checkout.com
Support has been excellent. They've been very communicative and informative about plans. And we can see how we can utilise them more going forward for expansion and set a target of alternative markets, which should overall increase our sales. On the regulatory side, we get updated details about changes to regulations.
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Synapse (formerly SynapseFi)
No answers on this topic
Alternatives Considered
Checkout.com
We are not using only checkout.com; however, while choosing the 2nd provider, we made a choice for Checkout.com because: a. all needed basic features available, b. good pricing, c. developing company, d. teams who ask what the merchant wants and, after that - implement what the merchant wants (that's the most important).
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Synapse (formerly SynapseFi)
I have not been a user of SynapseFi
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Scalability
Checkout.com
Our tech team implemented payments API to process payments online. Analytics team receives transaction repots that we use to build our own performance dashboards and help to reconcile transactions. API is indeed flexible - we don't use all features but if required we can easily implement them. When Checkout.com adds new features or functionalities, some of them can be used even on an older API version which saved us tech resources and implementation time. We use the same API to expand into new markets - technically we don't need to change anything when we want to launch payments in a new country.
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Synapse (formerly SynapseFi)
No answers on this topic
Return on Investment
Checkout.com
  • Slick user journeys, especially using their 'hosted fields' solution.
  • Simple pricing model has meant taking volumes away from other acquirers who seek to boggle
  • Time to market has been as little as a third of the time compared to our other acquirers thanks to their slick onboarding process.
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Synapse (formerly SynapseFi)
  • Less interest charges
  • Happier clients
  • More credit card usage which leads to benefits
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ScreenShots

Checkout.com Screenshots

Screenshot of Checkout.com serves as a gateway, processor, acquirer and fraud manager through a single API integration. This brings users more payment options, increased acceptance rates, and quicker settlement of funds.Screenshot of Checkout.com enables growth in new regions with local payment processing.Screenshot of Checkout.com offers features that help funds get to customers faster, including card and bank payouts.Screenshot of A customizable fraud engine enables Checkout.com to block fraud, approve more transactions, and minimize friction for legitimate customers.