Checkout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods. The company launched in 2012 and now has a team of over 1100 people across 18 offices worldwide.
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The settlements are daily in Checkout.com. However, the fees could have been lower. 3DS documentation is clear in Checkout.com, which is why we only activated Apple Pay through the Checkout.com payment gateway. The dashboard is easy to use for setting fraud rules. Analysis …
My core market being the Middle East, Checkout.com has the advantage of being the most trusted and performing partner in the region. The others are behind and regional players by definition cannot support [...] globally.
We selected Checkout.com for their vast payment knowledge and experience as well as their global coverage and variety of payment methods supported. We also chose them for their very prompt production support and customer engagement, they stood out above other vendors we have …
We still use all the above, but checkout was selected to be included within them because of their current stability, their future-looking approach, and our interest in how they would develop. It's fair to say they are keeping to that initial evaluation and going from strength …
Stripe is good in many ways, too, but it falls short of Checkout in its capacity to do pre-arbitration and arbitration on Chargebacks. Overall, Worldpay was pretty mid-range.
With other card provider, we have not been able to gain the same level support. With other provider, we have not been advised much about anything relating to our questions to them involving a project for instance. With other provider, the backoffice has not been as smooth …
Checkout.com offers services that are in line with competitors and the payment industry. What they have more than others is proactivity; they have an internal infrastructure that works very well because their account managers can provide quick responses to our needs. We have …
As I've mentioned earlier, Stripe is good for small startups but if you're fast growing startup or midmarket player, their sales machine is a blackhole and they have been struggling to keep up. Adyen on the other hand is great but it's only focused on large enterprise and their …
We have a multi payment service set up and checkout.com offers us multiple alternate payment methods and achieves a really competitive acceptance rate. Plus checkout.com has very competitive rates. Our account manager is second to none, extremely knowledgeable and helpful, …
Most of the above payment gateways perform well in specific markets but may perform poorer elsewhere. Checkout.com has good acceptance rate in overall most of the countries, allowing us to rely on them on capturing transactions that other payment processors would struggle with.
Other PSPs like: ZEN.COM; Finaro (Credorax) CKO has better support, API options, report options, clear documentation (regularly updated with features and changes!), supported payment methods with regions and currencies, and easy flow to integrate.
Checkout offers great service and expertise and stands above its peers in full-service offering, integration, and ongoing support. However, Checkout is not suitable in a scenario where Paysend is fully licensed and a direct acquirer of the scheme. In this scenario, Paysend can perform the full value chain in-house.
In the last 3 years that I have been working with Checkout.com, they had an unplanned outage that lasted less than a few minutes. Their uptime is amazing. If they have maintenance, unlike banks, they don't have downtime during this time. We frequently require their support and Checkout.com responds to us within minutes. When we have important rollouts, I schedule calls with our merchant support manager to monitor the rollout/perform tests, etc. It is always easy to find time lost even with short notice.
Checkout.com performance as an acquirer and a PSP is excellent. We have too many transactions per day, therefore reports take some time to generate before they are available for downloading. But it indeed takes reasonable time. We use native/h2h integration therefore, there is no redirection issue, all pages load quickly on our side. Based on my experience, Checkout.com will never never integrate with software or systems that will slow them down. Amongst all payment methods they offer, all are processed immediately, without delays.
When we were discovering the possibility of opening an entity in the United States to process transactions as domestic cards, Checkout.com did not just quickly provide the requirements to open that market as we asked them to but showed us slides with all the possibilities we had for each of their licenses in the world, calculating an estimate of the acquiring costs and acceptance rate we would have, based on the cross-border volumes we were processing with them, to evaluate other ways to improve our business.
Both CyberSource and Ingenico provided poor support on any types of issues. Integration was a nightmare as it took months just to set them up as compared to Checkout.com. Checkout.com provided us with quick integration and constant monitoring of our transactions which is what we really needed.
Our tech team implemented payments API to process payments online. Analytics team receives transaction repots that we use to build our own performance dashboards and help to reconcile transactions. API is indeed flexible - we don't use all features but if required we can easily implement them. When Checkout.com adds new features or functionalities, some of them can be used even on an older API version which saved us tech resources and implementation time. We use the same API to expand into new markets - technically we don't need to change anything when we want to launch payments in a new country.
Checkout has allowed us to enter markets worldwide without having to find a new provider—the same seamless experience across Europe, the UK, and Australia.
The efficient chargeback setup on the portal allows us to monitor and respond to chargebacks promptly and efficiently, and help is always available for cases that are a little less black or white.
