Paysend Acquiring.
April 08, 2024

Paysend Acquiring.

James Cresswell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Checkout.com

Paysend uses Checkout to acquire Various payment methods, such as Visa, Mastercard, and Giropay. This acquisition acts as funding for remittances, which are processed via Payment. Paysend uses Checkout.com in markets without direct scheme access, such as the US. Additionally, we plan to use Payouts from our US entity to Visa and Mastercard.

Pros

  • Customer Success.
  • Value Added Service.
  • Industry Expertise.

Cons

  • More Markets Globally.
  • We utilize Checkout to deal with transactions with certain issuers due to the superior acceptance rates.
  • Checkout supported the growth of our EU business to become a 1.4bn per year volume.
  • We have seen a 4% uplift in acceptance in the US since adopting IA.
The different departments within Paysend, including finance, operations, and treasury, which deal with Checkout on a daily basis, consistently feedback that Checkout is a preferred partner. The development team that completed and maintained the onboarding has also provided feedback on the ease of connecting.
Superior - Checkouts' personalized and dedicated relationship support makes it an obvious choice for a partnership.

Do you think Checkout.com delivers good value for the price?

Yes

Are you happy with Checkout.com's feature set?

Yes

Did Checkout.com live up to sales and marketing promises?

Yes

Did implementation of Checkout.com go as expected?

Yes

Would you buy Checkout.com again?

Yes

Checkout offers great service and expertise and stands above its peers in full-service offering, integration, and ongoing support. However, Checkout is not suitable in a scenario where Paysend is fully licensed and a direct acquirer of the scheme. In this scenario, Paysend can perform the full value chain in-house.

Checkout.com Feature Ratings

Payment Gateways
8.7
Fraud Detection
8
API or SDK
9
Recurring Payment Support
9
Billing and Invoicing Support
8
Global Support
9
Payment Form Acceptance
9

Comments

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