Check this Out.
April 08, 2024

Check this Out.

Amos Odhav | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Checkout.com

Checkout is our primary payment provider for debit and credit card deposits in the EU, UK, and Australia. This gives us an alternative to SEPA deposits and one that allows us to build more attractive products on top of them (for instance, subscription services, which don't work functionally with SEPA deposits but are really easy with cards).
  • Payment Recon.
  • Refunds
  • Chargeback Handling.
  • Fraud Detection.
  • Customer Service.
  • Need to add pre-arbitrations and arbitrations to the portal directly.
  • Support for deferred debit cards.
  • Checkout has allowed us to enter markets worldwide without having to find a new provider—the same seamless experience across Europe, the UK, and Australia.
  • The efficient chargeback setup on the portal allows us to monitor and respond to chargebacks promptly and efficiently, and help is always available for cases that are a little less black or white.
As mentioned earlier, it's helped us launch card deposits in various countries and continents with minimal additional admin (we initially launched in the UK and have been able to expand the Checkout offering to the EU and AU as well).
I personally have not had any experience with Checkout's regulatory side, so I can only comment on how useful it's been as a payment gateway.
Stripe is good in many ways, too, but it falls short of Checkout in its capacity to do pre-arbitration and arbitration on Chargebacks. Overall, Worldpay was pretty mid-range.

Do you think Checkout.com delivers good value for the price?

Yes

Are you happy with Checkout.com's feature set?

Yes

Did Checkout.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Checkout.com go as expected?

Yes

Would you buy Checkout.com again?

Yes

Slack, Sift Digital Trust & Safety Suite, Geocomply Core
Checkout has been fantastic as a Card Payment Provider, and I would not hesitate to recommend it to friends and professional peers when a PSP is needed.

Checkout.com Feature Ratings

Fraud Detection
8
API or SDK
10
Recurring Payment Support
10
Billing and Invoicing Support
10
Global Support
9
Payment Form Acceptance
8