Cheetah Digital vs. Flipgrid

I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.

I use Flipgrid to allow students to share their work with each other. For example, my students created some artwork based on a prompt. Then, they used Flipgrid to record their work and explain their choices. I also required them to comment on each other’s work to make sure they watched the videos

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• Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
• Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
• Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.

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• Engage students in Speaking activities
• Provides a wide variety of methods to share the activity (Google Classroom, Teams, etc)
• Design of activities is made easier, because you are able to add images, videos, documents, etc.

• The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)

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• Fligrid can improve using mixed tapes. I feel if it's not pointed out, teachers don't necessarily know it can be done.
• When setting up the topic, some of the personalization choices are hard to find or down the page. It would be easier to choose the most used settings and making them the default - like the privacy settings.
• I also believe the word Grid should be substituted with class. Teachers are always confused about what the Grid and topic are.

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As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,

CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.

Flipgrid is the most user-friendly platform that exists.

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We have never had issues with the Flipgrid platform being unavailable during the school day.

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Flipgrid has been easy for both our students and staff to use. When there is an issue with the program, we can easily reach support, and the trouble is resolved in an extremely quick and timely manner.

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I've been very satisfied with the support given by Cheetah, they are always asking and looking for areas where they can help you improve upon your business. They are very knowledgeable and are able to quickly find any answer you are looking for.

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Flipgrip is great for supporting educators. They provide opportunities for teachers to learn the program and become ambassadors for the program. They are also responsive to questions and concerns through many different modes. That includes online communities, email, and Facebook communities. They are eager to meet and troubleshoot with you and are also eager to meet educators at conferences and meetings.

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I believe Cheetah DMS is a bit more complete and a lot more complex to use than Mailchimp. Mailchimp was born as a mail marketing service while Cheetah has always worked across the whole online advertising spectrum making it a better solution for clients that need a certain level of service and sophistication.

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Flipgrid is a game changer, working in a similar fashion to these other applications, but offering much more in terms of teacher control and implementation inside the classroom. Teachers can create lesson plans that incorporate options for Flipgrid to be utilized as a formative assessment tool to better gauge student comprehension and understanding.

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This product is straightforward to implement and share across our building and district. As a large district, it was not difficult to train staff and have them feel at ease implementing the program.

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• Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
• Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.

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• Flipgrid allows students who may not raise their hand or have a voice in class to participate and share their ideas, thoughts and views

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