TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chili Piper

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper with the goal of increasing their inbound conversion rates, eliminating manual lead routing, and streamlining critical processes around meetings. Chili Piper…

    $15

    per month per user

    SalesAi

    Score9.9 out of 10
    N/AKennected is a tool that simplifies the lead generation process by automating outreach, personalizing follow ups, to help build real relationships at scale, and helping to create new revenue streams. Kennected specializes in automating the prospecting and outreach process that is so time-consuming, via LinkedIn Automation. Kennected helps companies of all sizes, generate low-cost leads that convert into profitable customers.

    $89

    per month per user

    Pricing
    Chili PiperSalesAi
    Editions & Modules
    Instant Booker
    $15
    per month per user
    Handoff
    $25
    per month per user
    Concierge Inbound Scheduling
    $30
    per month per user
    Distro
    Starting at $20
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Chili PiperSalesAi
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOnboarding and Support are included at no additional charge.—
    More Pricing Information
    Community Pulse
    Chili PiperSalesAi
    Considered Both Products
    Chili Piper, Inc.
    No answer on this topic
    SalesAi
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    22 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    Chili PiperSalesAi
    Lead Management
    Comparison of Lead Management features of Chili Piper and SalesAi
    Feature
    Chili Piper
    -
    Ratings
    SalesAi
    8.6
    2 Ratings
    12% above category average
    Lead nurturing automation00 Ratings10.02 Ratings
    Lead scoring and grading00 Ratings6.52 Ratings
    Data quality management00 Ratings8.02 Ratings
    Automated sales alerts and tasks00 Ratings7.01 Ratings
    Automated follow-ups00 Ratings10.02 Ratings
    Lead segmentation and distribution00 Ratings10.01 Ratings
    Lead Management Integrations
    Comparison of Lead Management Integrations features of Chili Piper and SalesAi
    Feature
    Chili Piper
    -
    Ratings
    SalesAi
    7.5
    2 Ratings
    0% below category average
    Integrations with CRMs00 Ratings5.02 Ratings
    Integrations with lead automation tools00 Ratings10.01 Ratings
    Conversion Rate Optimization
    Comparison of Conversion Rate Optimization features of Chili Piper and SalesAi
    Feature
    Chili Piper
    -
    Ratings
    SalesAi
    10.0
    2 Ratings
    19% above category average
    KPI analytics00 Ratings10.02 Ratings
    Drop-off analytics00 Ratings10.01 Ratings
    Form Building
    Comparison of Form Building features of Chili Piper and SalesAi
    Feature
    Chili Piper
    -
    Ratings
    SalesAi
    8.8
    2 Ratings
    5% above category average
    Drag & Drop editing00 Ratings10.02 Ratings
    Branding customization00 Ratings9.01 Ratings
    Different question types00 Ratings9.01 Ratings
    Conditional logic paths00 Ratings10.02 Ratings
    Embedded calculations00 Ratings8.01 Ratings
    Form templates00 Ratings8.52 Ratings
    Custom code00 Ratings8.01 Ratings
    Mobile responsiveness00 Ratings6.52 Ratings
    Date picker00 Ratings10.01 Ratings
    File upload00 Ratings10.01 Ratings
    Dynamic content00 Ratings8.02 Ratings
    Best Alternatives
    Chili PiperSalesAi
    Small Businesses
    Square Appointments
    Score10 out of 10
    Dealfront
    Score8.4 out of 10
    Medium-sized Companies
    Calendly
    Score8.6 out of 10
    Dealfront
    Score8.4 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chili PiperSalesAi
    Likelihood to Recommend
    6.2
    (31 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.2
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    Chili PiperSalesAi
    Likelihood to Recommend
    Chili Piper, Inc.
    Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
    Incentivized
    Read full review
    SalesAi
    Prospecting through LinkedIn. This tool allowed me to automate this entire process after creating the initial parameters. It was very cost effective and I would use it again in the future.
    Incentivized
    Read full review
    Pros
    Chili Piper, Inc.
    • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
    • Meeting Buffer functionality assures that AEs won't be booked back-to back.
    • I can send the link to each of my meeting templates for different prospects
    Read full review
    SalesAi
    • Automates outreach
    • 10x our connections, follow-ups, and prospecting
    • Providers quality leads
    • Has an easy to use platform
    Incentivized
    Read full review
    Cons
    Chili Piper, Inc.
    • They are continually improving their offering and we've seen great leaps over the past 2 years.
    • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
    • Faster load times, but we can’t complain too much!
    Read full review
    SalesAi
    • Giving false information to customers
    • Still charging months after a user cancels
    • Support team is wildly ineffective
    • Poor leadership
    Read full review
    Usability
    Chili Piper, Inc.
    No answers on this topic
    SalesAi
    So simple to use. This does not require any technical skills to implement. I think my kid could set up the work flow with ease
    Incentivized
    Read full review
    Support Rating
    Chili Piper, Inc.
    • Support was very responsive during our integration phase, and after that too.
    • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
    Incentivized
    Read full review
    SalesAi
    No answers on this topic
    Alternatives Considered
    Chili Piper, Inc.
    Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
    Incentivized
    Read full review
    SalesAi
    We've tried other outsourced leadgen tools and companies and they just don't deliver like Kennected has. Been customers for years now, and will continue to be a user of Kennected for the foreseeable future.
    Incentivized
    Read full review
    Return on Investment
    Chili Piper, Inc.
    • More demos held by simplifying the scheduling process. More demos = more opportunities
    • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
    • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
    Incentivized
    Read full review
    SalesAi
    • Has had a negative ROI for us
    • Spent months for nothing
    • Driving accounting nuts because we’re being charged after we cancelled
    Read full review
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