What users are saying about
Top Rated
64 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 64 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
CPQ
Chili Piper
Feature Set Not Supported
N/A
8.2
servicePath CPQ+
82%
servicePath CPQ+ ranks higher in 11/11 features
servicePath CPQ+ ranks higher in 11/11 features
Quote sharing/sending
N/A
0 Ratings
7.3
73%
1 Rating
Product configuration
N/A
0 Ratings
9.1
91%
1 Rating
Configuration options
N/A
0 Ratings
9.1
91%
1 Rating
Pricing rules
N/A
0 Ratings
9.1
91%
1 Rating
Price adjustment
N/A
0 Ratings
9.1
91%
1 Rating
Purchase history and open contracts
N/A
0 Ratings
7.3
73%
1 Rating
Guided selling/Sales portal
N/A
0 Ratings
8.2
82%
1 Rating
CPQ reporting & analytics
N/A
0 Ratings
7.3
73%
1 Rating
CPQ-CRM integration
N/A
0 Ratings
9.1
91%
1 Rating
Attachments to quotes
N/A
0 Ratings
7.3
73%
1 Rating
Order capturing
N/A
0 Ratings
7.3
73%
1 Rating
Attribute Ratings
- servicePath CPQ+ is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.8
Chili Piper
88%
29 Ratings
9.1
servicePath CPQ+
91%
1 Rating
Likelihood to Renew
Chili Piper
N/A
0 Ratings
9.1
servicePath CPQ+
91%
1 Rating
Usability
Chili Piper
N/A
0 Ratings
8.2
servicePath CPQ+
82%
1 Rating
Support Rating
8.2
Chili Piper
82%
16 Ratings
9.1
servicePath CPQ+
91%
1 Rating
Likelihood to Recommend
Chili Piper
Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:

Verified User
Employee in Sales
Marketing & Advertising Company, 201-500 employeesservicePath CPQ+
Very well suited to technology and technology service provider businesses. Very much best in its class for those focused on more than just vendor product resale.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employeesPros
Chili Piper
- Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
- Meeting Buffer functionality assures that AEs won't be booked back-to back.
- I can send the link to each of my meeting templates for different prospects
Sales Development Representative
SendosoComputer Software, 201-500 employees
servicePath CPQ+
- Complex configured products and guided selling.
- Ease of use and setup.
- Simplification of the complex.
- Integrations that enable technology companies to sell effectively.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employeesCons
Chili Piper
- They are continually improving their offering and we've seen great leaps over the past 2 years.
- Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
- Faster load times, but we can’t complain too much!
Sales Development Representative
SendosoInformation Technology & Services, 51-200 employees
servicePath CPQ+
- Seamless e-signature for order processing and records closure.
- Support for evergreen contracts.
- Offer for SME businesses.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employeesPricing Details
Chili Piper
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$15 per user, per month
Chili Piper Editions & Modules
Edition
Spicy | $151 |
---|---|
Hot | $251 |
Concierge | $2002 |
Concierge Live | $3502 |
- per user, per month
- flat per month
Additional Pricing Details
Onboarding and Support are included at no additional charge.servicePath CPQ+
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$75 USD/user/month*(billed annually)
servicePath CPQ+ Editions & Modules
Edition
servicePath CPQ+ Professional Edition | $751 |
---|---|
servicePath CPQ+ Enterprise Edition | $1251 |
- USD/user/month*(billed annually)
Additional Pricing Details
Pricing information for servicePath CPQ is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase servicePath CPQ must be conducted with the vendor.Likelihood to Renew
Chili Piper
No score
No answers yet
No answers on this topic
servicePath CPQ+
servicePath CPQ+ 9.1
Based on 1 answer
Quality solution built for our needs.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employeesUsability
Chili Piper
No score
No answers yet
No answers on this topic
servicePath CPQ+
servicePath CPQ+ 8.2
Based on 1 answer
Very good usability just needs more documentation for new features.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employeesSupport Rating
Chili Piper
Chili Piper 8.2
Based on 16 answers
- Support was very responsive during our integration phase, and after that too.
- They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
Sales Operations Administrator
ChatmeterMarketing & Advertising, 51-200 employees
servicePath CPQ+
servicePath CPQ+ 9.1
Based on 1 answer
A quality team who know their product and the industry they operate in.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employeesAlternatives Considered
Chili Piper
Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
Market Manager: Strategic Partners & Performance Based Partnerships
ABILITY NetworkHospital & Health Care, 1001-5000 employees
servicePath CPQ+
ServicePath stood out from the rest due to: a) Product management including cost modeling, through CPQ, and client lifecycle management capability.b) Easy of use and simplification of complex scenarios.c) Easy to use, very capable, no code configured, and guided products.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employeesReturn on Investment
Chili Piper
- More demos held by simplifying the scheduling process. More demos = more opportunities
- Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
- Integration with Salesforce.com saved our reps time because they didn't have to log activities manually

Verified User
Account Manager in Sales
Computer Software Company, 51-200 employeesservicePath CPQ+
- Positive impact on ROI: previous spreadsheet system was at a dead end.
- Enabled new starters to be more productive early on.
- Opened up the solution to improved commercial client lifecycle management.
- Reduced errors and omissions.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employees