What users are saying about
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42 Ratings

Chili Piper

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42 Ratings
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Score 8.2 out of 100
1 Rating
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Score 9.1 out of 100

Likelihood to Recommend

Chili Piper

Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
Anonymous | TrustRadius Reviewer

servicePath CPQ+

Very well suited to technology and technology service provider businesses. Very much best in its class for those focused on more than just vendor product resale.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

CPQ

Chili Piper
servicePath CPQ+
8.2
Quote sharing/sending
Chili Piper
servicePath CPQ+
7.3
Product configuration
Chili Piper
servicePath CPQ+
9.1
Configuration options
Chili Piper
servicePath CPQ+
9.1
Pricing rules
Chili Piper
servicePath CPQ+
9.1
Price adjustment
Chili Piper
servicePath CPQ+
9.1
Purchase history and open contracts
Chili Piper
servicePath CPQ+
7.3
Guided selling/Sales portal
Chili Piper
servicePath CPQ+
8.2
CPQ reporting & analytics
Chili Piper
servicePath CPQ+
7.3
CPQ-CRM integration
Chili Piper
servicePath CPQ+
9.1
Attachments to quotes
Chili Piper
servicePath CPQ+
7.3
Order capturing
Chili Piper
servicePath CPQ+
7.3

Pros

Chili Piper

  • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
  • Meeting Buffer functionality assures that AEs won't be booked back-to back.
  • I can send the link to each of my meeting templates for different prospects
Kathryn Penner | TrustRadius Reviewer

servicePath CPQ+

  • Complex configured products and guided selling.
  • Ease of use and setup.
  • Simplification of the complex.
  • Integrations that enable technology companies to sell effectively.
Anonymous | TrustRadius Reviewer

Cons

Chili Piper

  • They are continually improving their offering and we've seen great leaps over the past 2 years.
  • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
  • Faster load times, but we can’t complain too much!
Jonathan Jerozal | TrustRadius Reviewer

servicePath CPQ+

  • Seamless e-signature for order processing and records closure.
  • Support for evergreen contracts.
  • Offer for SME businesses.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Chili Piper

No score
No answers yet
No answers on this topic

servicePath CPQ+

servicePath CPQ+ 9.1
Based on 1 answer
Quality solution built for our needs.
Anonymous | TrustRadius Reviewer

Usability

Chili Piper

No score
No answers yet
No answers on this topic

servicePath CPQ+

servicePath CPQ+ 8.2
Based on 1 answer
Very good usability just needs more documentation for new features.
Anonymous | TrustRadius Reviewer

Support Rating

Chili Piper

Chili Piper 8.2
Based on 11 answers
  • Support was very responsive during our integration phase, and after that too.
  • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
Sasha Galkova | TrustRadius Reviewer

servicePath CPQ+

servicePath CPQ+ 9.1
Based on 1 answer
A quality team who know their product and the industry they operate in.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Chili Piper

As a startup Google calendars were adequate. But as the company grew, the ability to schedule multiple teams and even multiple sales team we had to have a way to allow a logical way to see and schedule the appropriate team. Also giving customers to schedule with certain departments. We felt Chili Piper was our best solution.
Jon S | TrustRadius Reviewer

servicePath CPQ+

ServicePath stood out from the rest due to: a) Product management including cost modeling, through CPQ, and client lifecycle management capability.b) Easy of use and simplification of complex scenarios.c) Easy to use, very capable, no code configured, and guided products.
Anonymous | TrustRadius Reviewer

Return on Investment

Chili Piper

  • More demos held by simplifying the scheduling process. More demos = more opportunities
  • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
  • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
Anonymous | TrustRadius Reviewer

servicePath CPQ+

  • Positive impact on ROI: previous spreadsheet system was at a dead end.
  • Enabled new starters to be more productive early on.
  • Opened up the solution to improved commercial client lifecycle management.
  • Reduced errors and omissions.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Chili Piper

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Chili Piper Editions & Modules

Edition
Free$01
Spicy$151
Hot$251
Concierge$2002
Concierge Live$3502
  1. per user, per month
  2. flat per month
Additional Pricing Details
Onboarding and Support are included at no additional charge.

servicePath CPQ+

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

servicePath CPQ+ Editions & Modules

Edition
servicePath CPQ+ Professional Edition$751
servicePath CPQ+ Enterprise Edition$1251
  1. USD/user/month*(billed annually)
Additional Pricing Details
Pricing information for servicePath CPQ is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase servicePath CPQ must be conducted with the vendor.

Rating Summary

Likelihood to Recommend

Chili Piper
7.2
servicePath CPQ+
9.1

Likelihood to Renew

Chili Piper
servicePath CPQ+
9.1

Usability

Chili Piper
servicePath CPQ+
8.2

Support Rating

Chili Piper
8.2
servicePath CPQ+
9.1

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