What users are saying about
Top Rated
64 Ratings
Top Rated
64 Ratings
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Score 9 out of 100
1 Rating
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Score 9.1 out of 100

Feature Set Ratings

    CPQ

    Chili Piper

    Feature Set Not Supported
    N/A
    8.2

    servicePath CPQ+

    82%
    servicePath CPQ+ ranks higher in 11/11 features

    Quote sharing/sending

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Product configuration

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Configuration options

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Pricing rules

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Price adjustment

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Purchase history and open contracts

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Guided selling/Sales portal

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    CPQ reporting & analytics

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    CPQ-CRM integration

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Attachments to quotes

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Order capturing

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Attribute Ratings

    • servicePath CPQ+ is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.8

    Chili Piper

    88%
    29 Ratings
    9.1

    servicePath CPQ+

    91%
    1 Rating

    Likelihood to Renew

    Chili Piper

    N/A
    0 Ratings
    9.1

    servicePath CPQ+

    91%
    1 Rating

    Usability

    Chili Piper

    N/A
    0 Ratings
    8.2

    servicePath CPQ+

    82%
    1 Rating

    Support Rating

    8.2

    Chili Piper

    82%
    16 Ratings
    9.1

    servicePath CPQ+

    91%
    1 Rating

    Likelihood to Recommend

    Chili Piper

    Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
    Anonymous | TrustRadius Reviewer

    servicePath CPQ+

    Very well suited to technology and technology service provider businesses. Very much best in its class for those focused on more than just vendor product resale.
    Anonymous | TrustRadius Reviewer

    Pros

    Chili Piper

    • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
    • Meeting Buffer functionality assures that AEs won't be booked back-to back.
    • I can send the link to each of my meeting templates for different prospects
    Kathryn Penner | TrustRadius Reviewer

    servicePath CPQ+

    • Complex configured products and guided selling.
    • Ease of use and setup.
    • Simplification of the complex.
    • Integrations that enable technology companies to sell effectively.
    Anonymous | TrustRadius Reviewer

    Cons

    Chili Piper

    • They are continually improving their offering and we've seen great leaps over the past 2 years.
    • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
    • Faster load times, but we can’t complain too much!
    Jonathan Jerozal | TrustRadius Reviewer

    servicePath CPQ+

    • Seamless e-signature for order processing and records closure.
    • Support for evergreen contracts.
    • Offer for SME businesses.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Chili Piper

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $15 per user, per month

    Chili Piper Editions & Modules

    Edition
    Spicy$151
    Hot$251
    Concierge$2002
    Concierge Live$3502
    1. per user, per month
    2. flat per month
    Additional Pricing Details
    Onboarding and Support are included at no additional charge.

    servicePath CPQ+

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $75 USD/user/month*(billed annually)

    servicePath CPQ+ Editions & Modules

    Edition
    servicePath CPQ+ Professional Edition$751
    servicePath CPQ+ Enterprise Edition$1251
    1. USD/user/month*(billed annually)
    Additional Pricing Details
    Pricing information for servicePath CPQ is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase servicePath CPQ must be conducted with the vendor.

    Likelihood to Renew

    Chili Piper

    No score
    No answers yet
    No answers on this topic

    servicePath CPQ+

    servicePath CPQ+ 9.1
    Based on 1 answer
    Quality solution built for our needs.
    Anonymous | TrustRadius Reviewer

    Usability

    Chili Piper

    No score
    No answers yet
    No answers on this topic

    servicePath CPQ+

    servicePath CPQ+ 8.2
    Based on 1 answer
    Very good usability just needs more documentation for new features.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Chili Piper

    Chili Piper 8.2
    Based on 16 answers
    • Support was very responsive during our integration phase, and after that too.
    • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
    Sasha Galkova | TrustRadius Reviewer

    servicePath CPQ+

    servicePath CPQ+ 9.1
    Based on 1 answer
    A quality team who know their product and the industry they operate in.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Chili Piper

    Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
    Daniel McHugh | TrustRadius Reviewer

    servicePath CPQ+

    ServicePath stood out from the rest due to: a) Product management including cost modeling, through CPQ, and client lifecycle management capability.b) Easy of use and simplification of complex scenarios.c) Easy to use, very capable, no code configured, and guided products.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Chili Piper

    • More demos held by simplifying the scheduling process. More demos = more opportunities
    • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
    • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
    Anonymous | TrustRadius Reviewer

    servicePath CPQ+

    • Positive impact on ROI: previous spreadsheet system was at a dead end.
    • Enabled new starters to be more productive early on.
    • Opened up the solution to improved commercial client lifecycle management.
    • Reduced errors and omissions.
    Anonymous | TrustRadius Reviewer

    Screenshots

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