Chili Piper vs. Track

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chili Piper
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper with the goal of increasing their inbound conversion rates, eliminating manual lead routing, and streamlining critical processes around meetings. Chili Piper…
$15
per month per user
Track
Score 0.0 out of 10
N/A
Track software automates lead qualification, routing and scheduling. It eliminates the manual work that MDR's and SDRs have to do to qualify leads at the risk of losing the customer sales, and enables teams to convert leads faster. Track helps revenue teams to reduce CAC, TAT and increase Revenue opportunities. Companies of different sizes including Series A to Unicorn status can use Track.N/A
Pricing
Chili PiperTrack
Editions & Modules
Instant Booker
$15
per month per user
Handoff
$25
per month per user
Concierge Inbound Scheduling
$30
per month per user
Distro
Starting at $20
per month per user
No answers on this topic
Offerings
Pricing Offerings
Chili PiperTrack
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOnboarding and Support are included at no additional charge.
More Pricing Information
Community Pulse
Chili PiperTrack
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Chili PiperTrack
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Score 8.9 out of 10
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Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Chili PiperTrack
Likelihood to Recommend
6.6
(31 ratings)
-
(0 ratings)
Support Rating
8.2
(8 ratings)
-
(0 ratings)
User Testimonials
Chili PiperTrack
Likelihood to Recommend
Chili Piper, Inc.
Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
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Track
No answers on this topic
Pros
Chili Piper, Inc.
  • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
  • Meeting Buffer functionality assures that AEs won't be booked back-to back.
  • I can send the link to each of my meeting templates for different prospects
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Track
No answers on this topic
Cons
Chili Piper, Inc.
  • They are continually improving their offering and we've seen great leaps over the past 2 years.
  • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
  • Faster load times, but we can’t complain too much!
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Track
No answers on this topic
Support Rating
Chili Piper, Inc.
  • Support was very responsive during our integration phase, and after that too.
  • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
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Track
No answers on this topic
Alternatives Considered
Chili Piper, Inc.
Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
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Track
No answers on this topic
Return on Investment
Chili Piper, Inc.
  • More demos held by simplifying the scheduling process. More demos = more opportunities
  • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
  • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
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Track
No answers on this topic
ScreenShots

Track Screenshots

Screenshot of Turns any CTA into a smart booking link for qualified leads.Screenshot of Track supports custom (based on form fields ) and automated qualification (based on enriched data) as well. Complex rules are supported.Screenshot of Track integrates with the most popular CRM's like Salesforce, and Hubspot. It can also integrate Slack to get notified on the right channel, each time a call is booked.Screenshot of Reduces no-shows with automated follow-ups and reminders across a variety of platforms.