Chili Piper vs. Upper Hand

Chili Piper

98 Reviews and Ratings

Upper Hand

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Chili Piper	Score8.8 out of 10	Mid-Size Companies (51-1,000 employees)	Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper with the goal of increasing their inbound conversion rates, eliminating manual lead routing, and streamlining critical processes around meetings. Chili Piper…	$15 per month per user
Upper Hand	N/A	Small Businesses (1-50 employees)	Upper Hand is a provider of full-suite sports and fitness management software that aims to enable businesses to achieve more while doing less. Upper Hand untangles the complexities behind running a business to empower teams to deliver stronger client outcomes that grow the bottom line. Sports and fitness facilities, studios, and businesses - from small enterprises to large franchises - can use Upper Hand’s integrated software and payments platform to operate their businesses, increase…	$0 Contact us

Pricing

Chili Piper

Upper Hand

Instant Booker: $15
per month per user
Handoff: $25
per month per user
Concierge Inbound Scheduling: $30
per month per user
Distro: Starting at $20
per month per user

Level 4: $0
Contact us
Level 1: $75
per month
Level 2: $125
per month
Level 3: $225
per month

Pricing Offerings
Chili Piper	Upper Hand
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

No setup fee

Optional

Onboarding and Support are included at no additional charge.

Plans begin at $75/month and can be viewed at upperhand.com/pricing.

Community Pulse
Key User Insights
	Chili Piper	Upper Hand
Considered Both Products	Chili Piper, Inc. No answer on this topic	Upper Hand No answer on this topic
	Would buy again
	96% Would buy again 22 Answers	No answers on this topic
	Delivers good value for the price
	100% Delivers good value for the price 15 Answers	No answers on this topic
	Happy with the feature set
	96% Happy with the feature set 22 Answers	No answers on this topic
	Lived up to sales and marketing promises
	100% Lived up to sales and marketing promises 9 Answers	No answers on this topic
	Implementation went as expected
100% Implementation went as expected 10 Answers	No answers on this topic

Best Alternatives
	Chili Piper	Upper Hand
Small Businesses	Square Appointments Score10 out of 10	No answers on this topic
Medium-sized Companies	Calendly Score8.7 out of 10	No answers on this topic
Enterprises	Doodle Score8.5 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Chili Piper	Upper Hand
Likelihood to Recommend	6.2 (31 ratings)	- (0 ratings)
Support Rating	8.2 (8 ratings)	- (0 ratings)

User Testimonials
	Chili Piper	Upper Hand
Likelihood to Recommend	Chili Piper, Inc. Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (: Incentivized Verified User Read full review	Upper Hand No answers on this topic
Pros	Chili Piper, Inc. Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet. Meeting Buffer functionality assures that AEs won't be booked back-to back. I can send the link to each of my meeting templates for different prospects Kathryn Penner Sales Development Representative Read full review	Upper Hand No answers on this topic
Cons	Chili Piper, Inc. They are continually improving their offering and we've seen great leaps over the past 2 years. Would be nice to be able to modify the email reminders for every single contact and event versus have set templates Faster load times, but we can’t complain too much! Jonathan Jerozal Sales Development Representative Read full review	Upper Hand No answers on this topic
Support Rating	Chili Piper, Inc. Support was very responsive during our integration phase, and after that too. They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm. Incentivized Sasha Galkova Sales Operations Administrator Read full review	Upper Hand No answers on this topic
Alternatives Considered	Chili Piper, Inc. Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on. Incentivized Daniel McHugh Market Manager: Strategic Partners & Performance Based Partnerships Read full review	Upper Hand No answers on this topic
Return on Investment	Chili Piper, Inc. More demos held by simplifying the scheduling process. More demos = more opportunities Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early Integration with Salesforce.com saved our reps time because they didn't have to log activities manually Incentivized Verified User Read full review	Upper Hand No answers on this topic
ScreenShots		Upper Hand Screenshots