ChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.
$159
per month
McGraw-Hill Connect
Score 8.0 out of 10
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McGraw-Hill Connect is an e-learning platform offered by McGraw-Hill Education. Features include course and assignment creation, grading, learning aides, e-books, and student portals.
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WileyPLUS
Score 9.4 out of 10
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WileyPLUS is a learning and assesment platform which can be added to many popular LMS, from Wiley.
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Pricing
ChiroTouch
McGraw-Hill Connect
WileyPLUS
Editions & Modules
ChiroTouch
$159.00
per month
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ChiroTouch
McGraw-Hill Connect
WileyPLUS
Free Trial
No
No
No
Free/Freemium Version
No
No
No
Premium Consulting/Integration Services
No
No
No
Entry-level Setup Fee
No setup fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
ChiroTouch
McGraw-Hill Connect
WileyPLUS
Considered Multiple Products
ChiroTouch
No answer on this topic
McGraw-Hill Connect
No answer on this topic
WileyPLUS
Verified User
Professional
Chose WileyPLUS
I entered "Connect and MyLab" in the previous question, but it won't take it for some reason. At any rate, they are very similar, and WileyPLUS does have a slight advantage because it integrates with Canvas.
While using Connect, I felt like a number. McGraw is such a huge company, so I did not get personalized service. Wiley is a smaller company, and I feel like an important person to them, based on the good service I receive from them.
Each has its own strengths. I am just so used to WileyPLUS that it would not be a fair comparison as I have not explored Connect as well as I have WileyPLUS.
I am far more impressed with the quality, and depth of the materials. Other products tend to have few resources for students as they are all the same -whether in the graded homework, adaptive practice or the provided test banks. I also find other products have really …
ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.
For institutions and students who do not want to own books or engage in a majority of in-class only lecture material. Ideally it makes course material cheaper as digital assets, but some people still prefer the more tangible assets. Participants will like the product if they want a more online learning experience.
It's a good platform that has some very good content. We use Canvas as our learning management platform. It is nice to be able to integrate some of the pre-build WileyPLUS course modules into our Canvas course. Other publishers are good too and they sync with Canvas, but I find Wiley's Canvas modules easy to use and customize.
Integration with Canvas is seamless and easy to use.
Assignment completion, for students, is straightforward and easy to use.
The SmartBook allows students to read as they are tested with questions and this helps them learn the material easily without having first trying to read, memorize a chapter and then answer questions.
There is quite a bit to learn, even if you have experience with other EHR systems like I did, and required our staff and providers time and patience to get accustomed to it. It may be helpful for the Chirotouch team to develop a curriculum of sorts to navigate practices through learning the system in a logical way.
The EHR system is higher in price than other comparable systems, especially with all the add-ons - it would be nice if Chirotouch were a little more transparent about what you get when purchasing the item off the shelf, and, more importantly, what features are not included without a package upgrade.
The graphic layout and color scheme isn't as "pretty" as other EHR systems I've worked with, and actually looks quite outdated. It might be worthwhile for Chirotouch to work with graphic designers to make the interface a little more aesthetically pleasing.
The ebook is not a real ebook, it's really just a web page, or a series of webpages. It can only be accessed through MH Connect, therefore, when logging into the system. A real eBook would be able to be accessed as such-- on a Kindle or other e-Reader, or on a desktop eBook reader. The interface for this is also not very dynamic, just kind of obnoxious and Web 1.0.
Limited learning tools beyond simple exercises, at least from what I saw.
Terrible customer service. Long wait times with representatives who do not seem to understand their own product and cannot seem to answer very basic questions.
It is fine once it is up and running, but the customization takes a long time, does not have some things setup in advance that seem very straight forward, and for most people the learning curve is very high for learning the system even once it is properly setup and customized. However, it is "fine" not particularly impressive. Additionally, their customer support and training is substandard.
There is quite a steep learning curve in effectively navigating the site and using the resources. MGH seems to discourage integration with other sites, by only allowing links to their site rather than full assignment integration with grade pass back. Resources for teachers and students is good, but presentation format is different than many other programs, forcing both to learn another system.
Sometimes we get weird error messages. We have been having a problem with our check-in computer and ChiroTouch hasn't been able to figure out the problem
Generally we never have problems with speed. If we have, it's been because we needed to perform software updates, and then it went back to working quickly.
Personally, I did not encounter McGraw-Hill support. However, I worked with colleagues who needed support and were able to receive in a timely manner. Overall, McGraw Hill Connect is user-friendly (at least from teacher interface) and easy to navigate, which minimizes the need to reach out for support. The help button is useful and provides plenty of immediate support.
24-7 support is available by phone, chat, or email. They also hold annual events which I have been blessed to attend twice. The staff is excellent. They are knowledgeable and genuinely care about you and your students. There are online forums for instructors to collaborate, learn, and have fun. Instructors receive gift cards for their participation too!
The particular person we were assigned was not very well versed in the software. Several things we asked about we were told we not possible, and then I later figure out how to do them by myself after getting to know the software. I guess that is what comes from trainers who use the system in theory but not in an actual office. They are basically reading off a script that guides you how to set things up, nothing more. If she didn't know the answer, she didn't research it, she just told us it wasn't possible. However, it was a multi-session training spread out over a couple weeks and they did walk you through all the basics. It does take a lot of customization, so this was appreciated. It would have been very intimidating to do without guided support sessions.
We had been using medisoft before and it wasn't organized enough or clear enough for insurance billing, coding and doctors notes. Chirotouch solved all of these problems with the additional bonus of being customizable
McGraw-Hill is the most user-friendly and teacher-friendly for students and teachers. McGraw-Hill provided the online portion of learning that helped teachers provide the resources to students that were needed. Additionally, even though McGraw-Hill is wordy in its descriptions in the workbooks it was the least "wordy" of the other options provided to teachers, such as, Go Math.
WileyPLUS is far better than one competing product I have used and noticeably better than a second competing product I have tested. I prefer not to name the other products. It is much easier to operate from an instructor perspective. Given the low level of questions it generates from students, I am certain it is easy for students to pick up and the level of Wiley support given to me and to students is great.
It's reliable, though occasionally has connectivity issues. Their support says it's our computing issue, not the software, but we don't have similar problems with other software. Definitely needs to be backed up daily. We use ChiroTouch's backup and it works well
Decreased, significantly, my grading time. No more manual grading of work. It is more of a review that allows me to target specific areas and specific students.
Students now have resources to help them learn the content when they are away from class.
Students get immediate feedback (depending on instructor settings) on problem areas and the ability to learn from their mistakes without having to wait for the instructor.
