What users are saying about
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Top Rated
126 Ratings
18 Ratings

Emburse Chrome River

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Top Rated
126 Ratings
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Score 8.5 out of 100
18 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Emburse Chrome River

[Emburse] Chrome River is a good product for a global client because it has multi languages, and its car program as well as cross border approvals, etc. are important to a global customer. Conversely, for a non-global customer, [Emburse] Chrome River may not be appropriate, as that company could use a non-automated solution.
Anonymous | TrustRadius Reviewer

Emburse Tallie

Tallie is well suited for those that utilize Bill.com or another of its compatible integrations. Small businesses to medium-sized corporations can (fairly quickly) leverage Tallie. Tallie would be less appropriate for organizations that already lean heavily on Salesforce, NetSuite, or Workday -- Concur or Expensify might be more suitable options.
Anonymous | TrustRadius Reviewer

Pros

Emburse Chrome River

  • Chrome River has a modern UI/UX that is intuitive to new users.
  • Chrome River is a true enterprise (4K+ employees globally) expense management solution.
  • Internal administration options allow most requests to be handled in-house; however the CR help desk has been very good to work with when a more complex request comes up.
Don Koubsky, Jr | TrustRadius Reviewer

Emburse Tallie

  • Very intuitive - liked how it was convenient to use when uploading receipts and liked how it would attempt to figure out what was on it so it could pre populate the required fields.
  • The ability to add multiple categories and subcategories for where your purchase falls in the organization was super helpful when keeping organized.
  • Mobile app to upload receipts on the fly has helped increase the amount of folks remembering to submit their receipts.
Christine Austin | TrustRadius Reviewer

Cons

Emburse Chrome River

  • The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
  • It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.
WENDY REED | TrustRadius Reviewer

Emburse Tallie

  • Tallie suggests it is able to read receipts and place them into the correct category, but I find myself updating these sections each time I upload a receipt. The system should be updated to read multiple receipts.
  • Tallie sometimes rejects photos if they are not specific enough. This can be frustrating since it is sometimes difficult to upload receipts quickly while on the road. However, this rejection is not a common occurrence.
  • More often then not, Tallie's emails go to my junk folder. Tallie should work on their spam count for Outlook.
Danielle Armour | TrustRadius Reviewer

Likelihood to Renew

Emburse Chrome River

Emburse Chrome River 8.3
Based on 6 answers
Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
Lorrie Black | TrustRadius Reviewer

Emburse Tallie

No score
No answers yet
No answers on this topic

Usability

Emburse Chrome River

Emburse Chrome River 8.3
Based on 73 answers
We have had those that can't believe the ease of use and excellent user interface, many required little to no training. Others required more support, but most likely require a lot of systems support. The mobile app looks exactly the same as the desktop app, therefore the navigation is the same. This is a huge plus for adoption and change management.
Tracy Bentham | TrustRadius Reviewer

Emburse Tallie

Emburse Tallie 7.0
Based on 1 answer
Tallie is a functional and reliable method of reporting expenses, though it's integrations and old-looking mobile application UI are drawbacks
Anonymous | TrustRadius Reviewer

Support Rating

Emburse Chrome River

Emburse Chrome River 8.1
Based on 88 answers
I think support could be better, before Emburse took over we were able to use the dashboard to help with issues, which has been down for months now. We had a point person who would help up with issues and now we just get whoever. Also, when we need help for something it seems like we are being sold something instead of being helped. Every change now costs money even if it is an issue with the software which I don't feel should be a charge to the client.
Anonymous | TrustRadius Reviewer

Emburse Tallie

Emburse Tallie 9.6
Based on 16 answers
As a user of Tallie, I have never needed any support to use it. It is simple, logical and needs no training to use. As a company, I don't think we need any ongoing support but I believe the setup process, which they guided us through a year ago went well.
John Watson | TrustRadius Reviewer

Implementation Rating

Emburse Chrome River

Emburse Chrome River 8.5
Based on 2 answers
Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
Robert Ferrandino | TrustRadius Reviewer

Emburse Tallie

No score
No answers yet
No answers on this topic

Alternatives Considered

Emburse Chrome River

I have not reviewed or evaluated any products recently. When we were looking at vendors for a T&E package, we did meet with Concur. They were a much larger vendor, but we felt that we might get lost in their world. We chose [Emburse] Chrome River because they seemed more interested in catering to the customer. We are a customer service focused business and we like to do things are way, so we decided on [Emburse] Chrome River.
Anonymous | TrustRadius Reviewer

Emburse Tallie

Tallie stacks up well to Concur. In terms of ease of use, Tallie wins by a landslide. However, when it comes to deeper functionality and integrations into other systems within the business, Concur definitely wins there. So, Tallie is easier for more simple purposes, while Tallie works for more complex organizations.
Scotty Hunt | TrustRadius Reviewer

Return on Investment

Emburse Chrome River

  • Chrome River EXPENSE makes it faster and easier for users to create and approve expense reports saving time that can be used elsewhere.
  • Chrome River EXPENSE compliance rules allow us to insure policies are being followed.
  • Audit & review of expenses is much faster saving time and money.
Anonymous | TrustRadius Reviewer

Emburse Tallie

  • Tallie has allowed us to better control and forecast our cash flow, since we can faster process expense reports
  • For our billable employees, we have more accurately billed our customers, since we have better insight into travel expenses
  • We estimate we now save 10ish hours per month on the entire expense reporting and reimbursement process
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Emburse Chrome River

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Emburse Tallie

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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