What users are saying about
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Top Rated
154 Ratings
22 Ratings

Emburse Chrome River

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Top Rated
154 Ratings
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Score 9 out of 100
22 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • Emburse Chrome River is rated higher in 2 areas: Likelihood to Recommend, Usability
  • Emburse Tallie is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.1

Emburse Chrome River

91%
115 Ratings
8.0

Emburse Tallie

80%
15 Ratings

Likelihood to Renew

8.1

Emburse Chrome River

81%
15 Ratings

Emburse Tallie

N/A
0 Ratings

Usability

8.7

Emburse Chrome River

87%
99 Ratings
7.0

Emburse Tallie

70%
1 Rating

Availability

10.0

Emburse Chrome River

100%
1 Rating

Emburse Tallie

N/A
0 Ratings

Performance

9.0

Emburse Chrome River

90%
1 Rating

Emburse Tallie

N/A
0 Ratings

Support Rating

8.9

Emburse Chrome River

89%
114 Ratings
9.7

Emburse Tallie

97%
16 Ratings

Online Training

9.0

Emburse Chrome River

90%
1 Rating

Emburse Tallie

N/A
0 Ratings

Implementation Rating

6.9

Emburse Chrome River

69%
5 Ratings

Emburse Tallie

N/A
0 Ratings

Product Scalability

8.0

Emburse Chrome River

80%
1 Rating

Emburse Tallie

N/A
0 Ratings

Likelihood to Recommend

Emburse Chrome River

If you are a large or midsized company, Chrome River Expense is perfect for expense management tracking and reporting. For smaller companies[,] there are cheaper options that could do the trick. Regardless of company size the software will suit your needs and be a pivotal part of your financial management company-wide.
Jose Romero | TrustRadius Reviewer

Emburse Tallie

Tallie is great for companies or outsourced accounting teams who are heavily involved with helping users upload receipts or code changes to the correct G/L Account groups or dimensions. Tallie allows for you to set up specific Expense options that are easier for users to chose what charges are for that are mapped to G/L Account groups in the background which allows for more accurate accounting. However, if your accounting books are using other dimensions like departments or projects the more complex the set up the more help a user might need, so it's nice how easy it is to drop into an account to help finish the more complex coding for users prior to them being submitted for approval.
Tanya Kozo | TrustRadius Reviewer

Pros

Emburse Chrome River

  • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
  • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
  • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
Anonymous | TrustRadius Reviewer

Emburse Tallie

  • Seamless integration with Bill.com. While this will not specifically benefit every user, our organization was able to quickly marry the two tools and provide timely reimbursements to employees.
  • Customer support -- they're available via so many mediums: user training, email, phone, support case reference numbers. If you need assistance, whether an end-user or administrator, you can get it.
  • In-app camera with intelligent image analysis to extrapolate the vendor name, date of the transaction, amount. It also offers the ability to import a photo from your mobile gallery, and then perform the analysis.
Anonymous | TrustRadius Reviewer

Cons

Emburse Chrome River

  • The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
  • It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.
WENDY REED | TrustRadius Reviewer

Emburse Tallie

  • Receipt AI for analyzing the paper would sometimes either take too long, or freeze the window up, causing me to either wait, or come back later.
  • Probably a more ideal solution for smaller to medium-sized teams - I see this getting too tedious for larger companies to manage.
  • Can't do reimbursements within the app - instead you need to connect another platform and control everything related this doing that within there.
Christine Austin | TrustRadius Reviewer

Pricing Details

Emburse Chrome River

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Emburse Tallie

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Emburse Chrome River

Emburse Chrome River 8.1
Based on 15 answers
Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
Lorrie Black | TrustRadius Reviewer

Emburse Tallie

No score
No answers yet
No answers on this topic

Usability

Emburse Chrome River

Emburse Chrome River 8.7
Based on 99 answers
Emburse Certify (Chrome River EXPENSE) is quite user friendly as a website and portal to upload receipts and submit expenses. It is almost too easy, in that some of our users had originally tried to overcomplicate things in their initial use of the software. Repeated use made our users comfortable with the software and quite happy with the change from paper submissions to electronic. The software does remember data entry so it will reduce the users time entering common names of airlines and hotels. The mobile app is wonderful for taking photos and uploading them to your wallet but it really does lack in the ability to create an expense report. The auto wizard will help create a report but makes it difficult to adjust any errors that might keep the report from being submitted.
Athena Gazikas | TrustRadius Reviewer

Emburse Tallie

Emburse Tallie 7.0
Based on 1 answer
Tallie is a functional and reliable method of reporting expenses, though it's integrations and old-looking mobile application UI are drawbacks
Anonymous | TrustRadius Reviewer

Reliability and Availability

Emburse Chrome River

Emburse Chrome River 10.0
Based on 1 answer
The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
Robert Ferrandino | TrustRadius Reviewer

Emburse Tallie

No score
No answers yet
No answers on this topic

Performance

Emburse Chrome River

Emburse Chrome River 9.0
Based on 1 answer
System runs normal pretty much all the time. Does not slow any other systems down.
Robert Ferrandino | TrustRadius Reviewer

Emburse Tallie

No score
No answers yet
No answers on this topic

Support Rating

Emburse Chrome River

Emburse Chrome River 8.9
Based on 114 answers
Implementation and post-implementation support and attention to detail have been excellent. Chrome River Help Desk responsiveness is also excellent. There have been occasional delays to Help Desk tickets. Access to the Help Desk has also been an occasional issue with credentials not working, and then there have been problems/delays regaining access.
A. Jeffrey Rosen | TrustRadius Reviewer

Emburse Tallie

Emburse Tallie 9.7
Based on 16 answers
As a user of Tallie, I have never needed any support to use it. It is simple, logical and needs no training to use. As a company, I don't think we need any ongoing support but I believe the setup process, which they guided us through a year ago went well.
John Watson | TrustRadius Reviewer

Online Training

Emburse Chrome River

Emburse Chrome River 9.0
Based on 1 answer
The software is very user friendly, so the online training was easy to pickup for everyone.
Robert Ferrandino | TrustRadius Reviewer

Emburse Tallie

No score
No answers yet
No answers on this topic

Implementation Rating

Emburse Chrome River

Emburse Chrome River 6.9
Based on 5 answers
Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
Robert Ferrandino | TrustRadius Reviewer

Emburse Tallie

No score
No answers yet
No answers on this topic

Alternatives Considered

Emburse Chrome River

  • Works with our business model
  • Pre-approval method
  • Auto-approval functionality
  • Email alerts customization
  • Muti platform approval
  • System warnings and violations
  • Hotel itemization
  • Mileage - integrated with Google map
  • Perdiem wizard
  • Acknowledgments
  • Banners on the expense form
  • Understanding the open items and on Credit card Expenses and cash reimbursements
  • Super User
Anonymous | TrustRadius Reviewer

Emburse Tallie

Tallie stacks up well to Concur. In terms of ease of use, Tallie wins by a landslide. However, when it comes to deeper functionality and integrations into other systems within the business, Concur definitely wins there. So, Tallie is easier for more simple purposes, while Tallie works for more complex organizations.
Scotty Hunt | TrustRadius Reviewer

Scalability

Emburse Chrome River

Emburse Chrome River 8.0
Based on 1 answer
It's very easy software to design to your needs.
Robert Ferrandino | TrustRadius Reviewer

Emburse Tallie

No score
No answers yet
No answers on this topic

Return on Investment

Emburse Chrome River

  • When evaluating solutions, Emburse Chrome River was the only company with multiple pricing models to suit customers' needs. Most others had 1 model. The ability to choose the pricing strategy for our global implementation allowed us to pick the model that met our needs and made the most financial sense.
  • The extensive approval routing options help fraud prevention
  • Stock and tailored reporting helps our internal audit team detect and prevent abuse and fraud.
Don Koubsky, Jr | TrustRadius Reviewer

Emburse Tallie

  • Tallie allows my finance team to spend so much less time on expense reports. After a large event, we would have 20 employees submitting reimbursements taking many hours of their time. This has cut out that time.
  • Tallie allows me to spend a total of fifteen minutes updating records in a report for reimbursement compared to the two hours I used to spend on our archaic system.
  • Tallie allows direct deposit into your account 2-3 days after your report is approved compared to the weeks it used to take to receive reimbursement.
Danielle Armour | TrustRadius Reviewer

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