Emburse Chrome River vs Emburse Tallie

• [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
• The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
• [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.

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• Seamless integration with Bill.com. While this will not specifically benefit every user, our organization was able to quickly marry the two tools and provide timely reimbursements to employees.
• Customer support -- they're available via so many mediums: user training, email, phone, support case reference numbers. If you need assistance, whether an end-user or administrator, you can get it.
• In-app camera with intelligent image analysis to extrapolate the vendor name, date of the transaction, amount. It also offers the ability to import a photo from your mobile gallery, and then perform the analysis.

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• The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
• It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.

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• Receipt AI for analyzing the paper would sometimes either take too long, or freeze the window up, causing me to either wait, or come back later.
• Probably a more ideal solution for smaller to medium-sized teams - I see this getting too tedious for larger companies to manage.
• Can't do reimbursements within the app - instead you need to connect another platform and control everything related this doing that within there.

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• When evaluating solutions, Emburse Chrome River was the only company with multiple pricing models to suit customers' needs. Most others had 1 model. The ability to choose the pricing strategy for our global implementation allowed us to pick the model that met our needs and made the most financial sense.
• The extensive approval routing options help fraud prevention
• Stock and tailored reporting helps our internal audit team detect and prevent abuse and fraud.

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• Tallie allows my finance team to spend so much less time on expense reports. After a large event, we would have 20 employees submitting reimbursements taking many hours of their time. This has cut out that time.
• Tallie allows me to spend a total of fifteen minutes updating records in a report for reimbursement compared to the two hours I used to spend on our archaic system.
• Tallie allows direct deposit into your account 2-3 days after your report is approved compared to the weeks it used to take to receive reimbursement.

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