Emburse Chrome River vs SutiExpense

• [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
• The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
• [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.

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• Tracking Duplicate Receipts for Audit
• Mobile App for instance receipt capture
• Easy System for submission and approval of expense reports

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• The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
• It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.

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• Integration was slow
• Customized reports cannot be accomplished
• No way to grab exact data based off of finance needs (restricted on what is reportable)

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• When evaluating solutions, Emburse Chrome River was the only company with multiple pricing models to suit customers' needs. Most others had 1 model. The ability to choose the pricing strategy for our global implementation allowed us to pick the model that met our needs and made the most financial sense.
• The extensive approval routing options help fraud prevention
• Stock and tailored reporting helps our internal audit team detect and prevent abuse and fraud.

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• Reduced the number of hours to process Expense Report
• Gave approvers the ability to review actual receipts of expenses
• Time to process expense for employee reduced to approximately 1 hour for all parties

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