Churnspotter vs. Totango
Churnspotter vs. Totango
Product | Rating | Most Used By | Product Summary | Starting Price |
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Churnspotter | N/A | Churnspotter from relatively new (2013) French big data / machine learning company PredicSis is a customer success management platform for SaaS companies and sellers of mobile apps wanting to retain customer interest and maintain subscriptions. By integrating data from Mixpanel, Stripe, and other data sources, Churnspotter searches for "churn signals" (that is, it scores user health or engagement level) and alerts the user to the presence of at risk customers needing a spot. Churnspotter can be… | N/A | |
Totango | N/A | Totango customer success software, now with Catalyst, helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango and Catalyst will become a unified product, following the merger in February 2024. | N/A |
Churnspotter | Totango | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Each package gives teams a 360° customer account profile, customer health scoring, customer journey program templates (SuccessBLOCS), automated workflows (SuccessPlays), email campaigns, self-paced onboarding, and customer support. | ||||||||||||||
More Pricing Information |
Churnspotter | Totango | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Churnspotter | Totango | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Churnspotter | Totango | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (261 ratings) |
Likelihood to Renew | - (0 ratings) | 7.4 (8 ratings) |
Usability | - (0 ratings) | 8.6 (95 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 8.8 (2 ratings) |
Support Rating | - (0 ratings) | 8.1 (93 ratings) |
Online Training | - (0 ratings) | 7.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (12 ratings) |
Configurability | - (0 ratings) | 8.2 (4 ratings) |
Ease of integration | - (0 ratings) | 8.0 (8 ratings) |
Product Scalability | - (0 ratings) | 9.8 (3 ratings) |
Vendor post-sale | - (0 ratings) | 8.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.0 (1 ratings) |
Churnspotter | Totango | |
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Likelihood to Recommend | Predicsis No answers on this topic | Totango |
Pros | Predicsis No answers on this topic | Totango |
Cons | Predicsis No answers on this topic | Totango |
Likelihood to Renew | Predicsis No answers on this topic | Totango |
Usability | Predicsis No answers on this topic | Totango |
Reliability and Availability | Predicsis No answers on this topic | Totango |
Performance | Predicsis No answers on this topic | Totango |
Support Rating | Predicsis No answers on this topic | Totango |
Online Training | Predicsis No answers on this topic | Totango |
Implementation Rating | Predicsis No answers on this topic | Totango |
Alternatives Considered | Predicsis No answers on this topic | Totango |
Scalability | Predicsis No answers on this topic | Totango |
Return on Investment | Predicsis No answers on this topic | Totango |
ScreenShots | Totango Screenshots |