ChurnZero vs. Elevio by Dixa
ChurnZero vs. Elevio by Dixa
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChurnZero | N/A | ChurnZero is a Customer Success platform designed to help subscription businesses succeed through improved customer experiences. ChurnZero helps Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Its automation and personalization, in-app communications, and Customer… | N/A | |
Elevio by Dixa | N/A | The Elevio knowledge platform, now from Dixa (acquired February 2021) is designed to intelligently deliver contextual content to customers. Elevio acts as a 24/7 automated support team, intelligently delivering in-app help to the right customer at the right time, and actively deflecting incoming support tickets. Elevio uses data to help constantly improve the company's products and documentations, designed to allow the user to leave no customer behind. | N/A |
ChurnZero | Elevio by Dixa | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ChurnZero | Elevio by Dixa | |
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Top Pros | No answers on this topic | |
Top Cons |
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ChurnZero | Elevio by Dixa | ||||||||||||||||||||||||
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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ChurnZero | Elevio by Dixa | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChurnZero | Elevio by Dixa | |
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Likelihood to Recommend | 7.9 (226 ratings) | - (0 ratings) |
Likelihood to Renew | 8.7 (5 ratings) | - (0 ratings) |
Usability | 6.2 (130 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 5.8 (122 ratings) | - (0 ratings) |
In-Person Training | 6.4 (1 ratings) | - (0 ratings) |
Online Training | 7.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (3 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Ease of integration | 7.3 (1 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (1 ratings) | - (0 ratings) |
ChurnZero | Elevio by Dixa | |
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Likelihood to Recommend | ChurnZero | Dixa No answers on this topic |
Pros | ChurnZero | Dixa No answers on this topic |
Cons | ChurnZero | Dixa No answers on this topic |
Likelihood to Renew | ChurnZero | Dixa No answers on this topic |
Usability | ChurnZero | Dixa No answers on this topic |
Reliability and Availability | ChurnZero | Dixa No answers on this topic |
Support Rating | ChurnZero | Dixa No answers on this topic |
Online Training | ChurnZero | Dixa No answers on this topic |
Implementation Rating | ChurnZero | Dixa No answers on this topic |
Alternatives Considered | ChurnZero | Dixa No answers on this topic |
Scalability | ChurnZero | Dixa No answers on this topic |
Return on Investment | ChurnZero | Dixa No answers on this topic |
ScreenShots | ChurnZero Screenshots | Elevio by Dixa Screenshots |