ChurnZero vs. Newired
ChurnZero vs. Newired
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChurnZero | N/A | ChurnZero is a Customer Success platform designed to help subscription businesses succeed through improved customer experiences. ChurnZero helps Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Its automation and personalization, in-app communications, and Customer… | N/A | |
Newired | Enterprise companies (1,001+ employees) | Newired is a digital adoption solution designed to allow companies and organizations to create seamless, smooth, and positive experiences for users, with interactive, step-by-step guidance or tooltips. With Newired, users are guided through the completion of tasks and processes, even complex ones, and mistakes are reduced or even avoided completely. Newired doesn’t require companies to redesign or overhaul their websites and web applications to ensure a smooth experience for their… | $540 per month |
ChurnZero | Newired | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $6,480 per year | ||||||||||||||
Additional Details | — | The application costs depends on the number of users. More info here: https://www.newired.com/newired-pricing/ | ||||||||||||||
More Pricing Information |
ChurnZero | Newired | |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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ChurnZero | Newired | |
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Small Businesses | Intercom Score 8.7 out of 10 | Pendo.io Score 8.2 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Whatfix Score 9.3 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Whatfix Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChurnZero | Newired | |
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Likelihood to Recommend | 7.9 (226 ratings) | - (0 ratings) |
Likelihood to Renew | 8.7 (5 ratings) | - (0 ratings) |
Usability | 6.2 (130 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 5.9 (122 ratings) | - (0 ratings) |
In-Person Training | 6.4 (1 ratings) | - (0 ratings) |
Online Training | 7.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (3 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Ease of integration | 7.3 (1 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (1 ratings) | - (0 ratings) |
ChurnZero | Newired | |
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Likelihood to Recommend | ChurnZero | Newired No answers on this topic |
Pros | ChurnZero | Newired No answers on this topic |
Cons | ChurnZero | Newired No answers on this topic |
Likelihood to Renew | ChurnZero | Newired No answers on this topic |
Usability | ChurnZero | Newired No answers on this topic |
Reliability and Availability | ChurnZero | Newired No answers on this topic |
Support Rating | ChurnZero | Newired No answers on this topic |
Online Training | ChurnZero | Newired No answers on this topic |
Implementation Rating | ChurnZero | Newired No answers on this topic |
Alternatives Considered | ChurnZero | Newired No answers on this topic |
Scalability | ChurnZero | Newired No answers on this topic |
Return on Investment | ChurnZero | Newired No answers on this topic |
ScreenShots | ChurnZero Screenshots | Newired Screenshots |