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Cin7 Omni vs. Valogix Inventory Planner

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cin7 Omni

    Score7.9 out of 10
    N/ACin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations using third party logistics (3PL) interface and electronic data interchange (EDI), catering for businesses increasing trend to sell globally.

    $295

    per month

    Valogix Inventory Planner

    Score6 out of 10
    N/AValogix Inventory Planner is an inventory management software offering from Valogix. It includes features such as forecast, plan, and optimize inventory and determines which items to stock and order.N/A
    Pricing
    Cin7 OmniValogix Inventory Planner
    Editions & Modules
    Ecommerce
    $295
    per month
    Wholesale
    $295
    per month
    Multichannel
    $450
    per month
    Ecommerce Plus
    $495
    per month
    Wholesale Plus
    $495
    per month
    Multichannel Plus
    $650
    per month
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    Offerings
    Pricing Offerings
    Cin7 OmniValogix Inventory Planner
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Cin7 OmniValogix Inventory Planner
    Likelihood to Recommend
    7.8
    (2 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.9
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cin7 OmniValogix Inventory Planner
    Likelihood to Recommend
    Cin7
    Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
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    Valogix
    Valogix is a good tool for a mid to large sized business who has a lot of SKUs and much data that needs to be analyzed to determine supply. It is best used by savvy people, as there is quite a learning curve to it. It integrates well with NetSuite, though I cannot speak to how well it may integrate with other ERP systems.
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    Pros
    Cin7
    • Powerful reporting that can be customized to fit your needs.
    • Tons of integrations that help you get up and running quickly.
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    Valogix
    • Calculates how much it thinks you should have on-hand, based on demand and other factors.
    • Integrates with NetSuite to include all your demand, supply, item and location data.
    • Automatically determines seasonality for items.
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    Cons
    Cin7
    • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
    • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
    • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
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    Valogix
    • The UI for their product (web application) is weak.
    • Does not support multiple units of measure well.
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    Support Rating
    Cin7
    The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
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    Valogix
    No answers on this topic
    Alternatives Considered
    Cin7
    As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
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    Valogix
    Compared to NetSuite's default demand planning module, Valogix shines. NetSuite's product is very weak, very manually-driven, and does not provide the precise level of control that Valogix does. We used NetSuite's module for a while before realizing it wouldn't work for us whatsoever. It might work for you if you have a simple product setup, few SKUs and only one location. But in that case, you probably don't need demand planning software anyway.
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    Return on Investment
    Cin7
    • Improved inventory accuracy across all channels.
    • Sales gains from always showing products as in stock.
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    Valogix
    • It has begun to reduce time for us taken up by running manual spreadsheet calculations.
    • The training was time-consuming and difficult to onboard new users when we had turnover.
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