What users are saying about
50 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 50 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 5 reviews and ratings
Attribute Ratings
- Cirrus Insight is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
10.0
Cirrus Insight
100%
22 Ratings
7.4
Inside Sales Box
74%
2 Ratings
Likelihood to Renew
9.1
Cirrus Insight
91%
1 Rating
Inside Sales Box
N/A
0 Ratings
Usability
9.1
Cirrus Insight
91%
1 Rating
Inside Sales Box
N/A
0 Ratings
Availability
9.1
Cirrus Insight
91%
2 Ratings
Inside Sales Box
N/A
0 Ratings
Performance
9.1
Cirrus Insight
91%
2 Ratings
Inside Sales Box
N/A
0 Ratings
Support Rating
Cirrus Insight
N/A
0 Ratings
10.0
Inside Sales Box
100%
2 Ratings
Implementation Rating
9.1
Cirrus Insight
91%
2 Ratings
Inside Sales Box
N/A
0 Ratings
Likelihood to Recommend
Cirrus Insight
For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).

Verified User
Professional in Information Technology
Publishing Company, 1001-5000 employeesInside Sales Box
Inside Sales Box is great for call centers and places that require the call records to be related to the accounts. It would be less needed in situations in which calls are not an essential part. Inbound call records would be much better if they attached to the Salesforce records like outbound calls.
Account resolution specialist
Funding Metrics LLCFinancial Services, 51-200 employees
Pros
Cirrus Insight
- Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
- Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
- Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
- If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.

Verified User
Program Manager in Sales
Computer Software Company, 1001-5000 employeesInside Sales Box
- Its interface is friendly one.
- Convenient to use.
- Professional software.
- Less time taking.
Sales Executive
Euronices private limited GurgaonAutomotive, 51-200 employees
Cons
Cirrus Insight
- Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
- Doesn't always find an opportunity, even though I know it's in our Salesforce system.
- Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
Program Associate
First Fruit, Inc.Non-Profit Organization Management, 1-10 employees
Inside Sales Box
- Inbound calls need to be found to get on proper record.
- Inbound calls can erase notes on the last call if not saved.
Account resolution specialist
Funding Metrics LLCFinancial Services, 51-200 employees
Pricing Details
Cirrus Insight
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$500
Starting Price
$15 per month
Cirrus Insight Editions & Modules
Edition
Starter | $271 |
---|---|
Closer | $451 |
Rainmaker | $721 |
- per user/month
Additional Pricing Details
Pricing based on annual billing.Inside Sales Box
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
Starting Price
—Inside Sales Box Editions & Modules
—
Additional Pricing Details
Free Trial for 14 Days. No credit card requiredLikelihood to Renew
Cirrus Insight
Cirrus Insight 9.1
Based on 1 answer
It is the best google to salesforce integration on the market.support is incredibly responsive and very helpful.They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
Co-Founder
OrgSpring1-10 employees
Inside Sales Box
No score
No answers yet
No answers on this topic
Usability
Cirrus Insight
Cirrus Insight 9.1
Based on 1 answer
Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar.It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set.It's point and click.
Co-Founder
OrgSpring1-10 employees
Inside Sales Box
No score
No answers yet
No answers on this topic
Reliability and Availability
Cirrus Insight
Cirrus Insight 9.1
Based on 2 answers
Haven't had a down issue in the almost 2 years I've been using the product.Support is also super responsive.
Co-Founder
OrgSpring1-10 employees
Inside Sales Box
No score
No answers yet
No answers on this topic
Performance
Cirrus Insight
Cirrus Insight 9.1
Based on 2 answers
Pulls in salesforce data very quickly, and syncs very quickly.
Co-Founder
OrgSpring1-10 employees
Inside Sales Box
No score
No answers yet
No answers on this topic
Support Rating
Cirrus Insight
No score
No answers yet
No answers on this topic
Inside Sales Box
Inside Sales Box 10.0
Based on 2 answers
Our staff always has fast responses to any issues.
Account resolution specialist
Funding Metrics LLCFinancial Services, 51-200 employees
Implementation Rating
Cirrus Insight
Cirrus Insight 9.1
Based on 2 answers
The plugin is installed inside your internet browser as an extension/add-on.It can be found in most add on stores and is easy to install. Usually just a few clicks.It handles authorization for you once you sign in, and then takes care of all the rest.It couldn't be easier to get working right out of the box.You're up in running in less than 5 minutes.
Co-Founder
OrgSpring1-10 employees
Inside Sales Box
No score
No answers yet
No answers on this topic
Alternatives Considered
Cirrus Insight
Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
Sr. Customer Success Manager
DialSourceComputer Software, 11-50 employees
Inside Sales Box
I selected this because already it has market place where professional people are there who make it easy for workers of different companies to interact with each other regarding their sales. It is quite good for professionals to talk with others in the same field and make easy your work.
Sales Executive
Euronices private limited GurgaonAutomotive, 51-200 employees
Return on Investment
Cirrus Insight
- Customer data is paramount and Cirrus Insight supports optimal data integrity.
- Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
- Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
Director of Business Development
Synegen, Inc.Information Technology and Services, 11-50 employees
Inside Sales Box
- It's increasing our sales.
Sales Executive
Euronices private limited GurgaonAutomotive, 51-200 employees