125 Ratings
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Score 9.2 out of 100
22 Ratings
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Score 7.1 out of 100

Attribute Ratings

  • Cisco 4000 Series Integrated Services Routers (ISR 4000) is rated higher in 1 area: Likelihood to Recommend
  • Cisco 800 Series Integrated Services Routers (ISR 800) is rated higher in 4 areas: Likelihood to Renew, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

9.0

Cisco 4000 Series Integrated Services Routers (ISR 4000)

90%
60 Ratings
6.9

Cisco 800 Series Integrated Services Routers (ISR 800)

69%
14 Ratings

Likelihood to Renew

8.8

Cisco 4000 Series Integrated Services Routers (ISR 4000)

88%
3 Ratings
9.1

Cisco 800 Series Integrated Services Routers (ISR 800)

91%
1 Rating

Usability

8.2

Cisco 4000 Series Integrated Services Routers (ISR 4000)

82%
4 Ratings
9.1

Cisco 800 Series Integrated Services Routers (ISR 800)

91%
1 Rating

Support Rating

8.8

Cisco 4000 Series Integrated Services Routers (ISR 4000)

88%
24 Ratings
9.1

Cisco 800 Series Integrated Services Routers (ISR 800)

91%
2 Ratings

Implementation Rating

8.3

Cisco 4000 Series Integrated Services Routers (ISR 4000)

83%
4 Ratings
9.1

Cisco 800 Series Integrated Services Routers (ISR 800)

91%
2 Ratings

Likelihood to Recommend

Cisco 4000 Series Integrated Services Routers (ISR 4000)

With many WAN connections, Cisco ISR 4000 Series is a good fit for large businesses. It can be used to automatically switch between different internet connections. It's capable of managing everything from computation services to virtual private networks (VPNs). The Cisco 4000 Series Integrated Routers are very capable. Its ability to establish site-to-site VPNs has also been beneficial to us. This router line is something I definitely recommend.
Nilufa Hossain | TrustRadius Reviewer

Cisco 800 Series Integrated Services Routers (ISR 800)

Cisco [800 Series Integrated Service] Routers, [specifically] 819 routers, are well suited for small offices like remote teleworker sites, and a very perfect solution for operating automated teller machines (ATMs) at locations where the only source of network connectivity is via a mobile network operator where one has to use a SIM card. The fact that the router supports dual SIM makes it a great solution. However, I guess because one has to configure the embedded modem to function as desired, it takes some time to get used to [the] chat scripts and so on.
Anonymous | TrustRadius Reviewer

Pros

Cisco 4000 Series Integrated Services Routers (ISR 4000)

  • Easy to use, simple to operate, highly predictable. IOS/IOS-XE is well known and there is a virtually limitless pool of engineers who know this platform and if not having direct experience, can apply knowledge from other IOS/IOS-XE with very little adjustment.
  • Extremely flexible due to wide variety of interfaces. NIM and SM-X provide a great deal options: TDM, E&M, FXO, FXS, switches and servers are all options.
  • Robust IP feature set: Routing protocols, NBAR, Netflow, QoS, DMVPN. This large IP feature set gives us the ISR makes it a highly re-usable router, capable in many different use cases.
Anonymous | TrustRadius Reviewer

Cisco 800 Series Integrated Services Routers (ISR 800)

  • [Cisco 800 Series Integrated] Routers can form tunnels over a cellular network via the SIM inserted into it.
  • With an external antenna attached to it, their coverage is very good, making them suitable for remote sites where network coverage from ISPs is a concern.
  • They function as a switch and router in one device.
Anonymous | TrustRadius Reviewer

Cons

Cisco 4000 Series Integrated Services Routers (ISR 4000)

  • Super expensive to purchase and maintain licensing for
  • Even with a big player like Cisco you get bugs in the software but hey, at least they're quick to fix them
  • Sometimes you do feel like guinea pigs testing out beta software
Anonymous | TrustRadius Reviewer

Cisco 800 Series Integrated Services Routers (ISR 800)

  • Being one of the most versatile routing/switching platforms available, it fulfills most functions one would need in a compact appliance.
  • I have not experienced lack of functionality in any areas we use the appliance for.
  • One small feature I would like to have is 19" rack mount.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco 4000 Series Integrated Services Routers (ISR 4000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco 800 Series Integrated Services Routers (ISR 800)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.8
Based on 3 answers
We renew Cisco end of life devices with current models.
Anonymous | TrustRadius Reviewer

Cisco 800 Series Integrated Services Routers (ISR 800)

Cisco 800 Series Integrated Services Routers (ISR 800) 9.1
Based on 1 answer
Cisco has provided a real diverse router in a small package that meets the needs of our current environment. I highly recommend this product and should feel the to consider this type of solution, you would have made the right decision
Ricardo Adams | TrustRadius Reviewer

Usability

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.2
Based on 4 answers
Very easy to use, and very effective on our environment. Scalable, stable, and can support all routing protocols needed in most manufacturing environments. The security license is very effective.
Michael nabil | TrustRadius Reviewer

Cisco 800 Series Integrated Services Routers (ISR 800)

Cisco 800 Series Integrated Services Routers (ISR 800) 9.1
Based on 1 answer
This router is easy to use and manage. It provides the features, most important the security our organization requires to function properly. There is also cohesion between the HQ router we are currently using.
Ricardo Adams | TrustRadius Reviewer

Support Rating

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.8
Based on 24 answers
There is always room for improvement with support, but Cisco support has been good to me over the years. Being able to call or submit online TAC cases makes it so I can get my issues or questions answered faster. They have even added the TAC bot for TAC cases to get to support even faster!
Jeremy Shupick | TrustRadius Reviewer

Cisco 800 Series Integrated Services Routers (ISR 800)

Cisco 800 Series Integrated Services Routers (ISR 800) 9.1
Based on 2 answers
I think Cisco is a good product that offers a huge list of options where you can get support from. I find that forums, blogs and communities really assist wit resolving any issues that you might come across.
Ricardo Adams | TrustRadius Reviewer

Implementation Rating

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.3
Based on 4 answers
Learn and experement first then roll out
Bert Schepler | TrustRadius Reviewer

Cisco 800 Series Integrated Services Routers (ISR 800)

Cisco 800 Series Integrated Services Routers (ISR 800) 9.1
Based on 2 answers
Implementation of this router is relatively easy. What i can say is plan your implementation and consider the the environment you are going to use it for.
Ricardo Adams | TrustRadius Reviewer

Alternatives Considered

Cisco 4000 Series Integrated Services Routers (ISR 4000)

We did not compare the Cisco 4000 Series Integrated Services Routers to other competitors as we used Cisco for a long period of time already. We selected this product as we used a lot of CISCO products in the past and with good support. Other products don't have the protocols that CISCO products have.
Anonymous | TrustRadius Reviewer

Cisco 800 Series Integrated Services Routers (ISR 800)

We looked into setting up Site to Site VPN with either Cisco ASAs or [Fortinet] FortiGate Firewalls. We were unable to find a product that didn't also require us to set up an LTE modem separately. It would have forced us to have a mess of cables and multiple devices. Our kit for the field with the Cisco 800 [Series Integrated Services Router] is simple: router, power cables, and wireless access point. Everything is labeled and attached plugs into one device. Any field user can follow the instructions [to] get up and running quickly.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco 4000 Series Integrated Services Routers (ISR 4000)

  • We have had several times where we purchased assets and needed to add a remote site quickly for new staff to work. This is very quick to spin up and provides agility to business demands
  • Allows for agility to failover network access when primary Internet services fail. We have near 100% uptime due to the ISR configuration we use. Even in the most remote locations.
  • Since we adopted Cisco 4000 Series Integrated Services Routers (ISR 4000) as our de facto WAN hardware, we have cookie-cuttered our WAN infrastructure, which makes it easy to manage, upgrade, and alter with minimal impact to users and IT.
Trevor Harley | TrustRadius Reviewer

Cisco 800 Series Integrated Services Routers (ISR 800)

  • The long-term stability is great, we have very few problems, resulting in low maintenance costs.
  • Configuration for almost all routers in the basics is the same, so there's a very short learning curve per model.
  • Running some models of Router for more than 10 years of stability, so the ROI with the devices is greater than expected on starting.
Anonymous | TrustRadius Reviewer

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