What users are saying about
125 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 125 reviews and ratings
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 22 reviews and ratings
Attribute Ratings
- Cisco 4000 Series Integrated Services Routers (ISR 4000) is rated higher in 1 area: Likelihood to Recommend
- Cisco 800 Series Integrated Services Routers (ISR 800) is rated higher in 4 areas: Likelihood to Renew, Usability, Support Rating, Implementation Rating
Likelihood to Recommend
9.0
Cisco 4000 Series Integrated Services Routers (ISR 4000)
90%
60 Ratings
6.9
Cisco 800 Series Integrated Services Routers (ISR 800)
69%
14 Ratings
Likelihood to Renew
8.8
Cisco 4000 Series Integrated Services Routers (ISR 4000)
88%
3 Ratings
9.1
Cisco 800 Series Integrated Services Routers (ISR 800)
91%
1 Rating
Usability
8.2
Cisco 4000 Series Integrated Services Routers (ISR 4000)
82%
4 Ratings
9.1
Cisco 800 Series Integrated Services Routers (ISR 800)
91%
1 Rating
Support Rating
8.8
Cisco 4000 Series Integrated Services Routers (ISR 4000)
88%
24 Ratings
9.1
Cisco 800 Series Integrated Services Routers (ISR 800)
91%
2 Ratings
Implementation Rating
8.3
Cisco 4000 Series Integrated Services Routers (ISR 4000)
83%
4 Ratings
9.1
Cisco 800 Series Integrated Services Routers (ISR 800)
91%
2 Ratings
Likelihood to Recommend
Cisco 4000 Series Integrated Services Routers (ISR 4000)
With many WAN connections, Cisco ISR 4000 Series is a good fit for large businesses. It can be used to automatically switch between different internet connections. It's capable of managing everything from computation services to virtual private networks (VPNs). The Cisco 4000 Series Integrated Routers are very capable. Its ability to establish site-to-site VPNs has also been beneficial to us. This router line is something I definitely recommend.
IT Specialist
Lamda I-TECHInformation Technology & Services, 11-50 employees
Cisco 800 Series Integrated Services Routers (ISR 800)
Cisco [800 Series Integrated Service] Routers, [specifically] 819 routers, are well suited for small offices like remote teleworker sites, and a very perfect solution for operating automated teller machines (ATMs) at locations where the only source of network connectivity is via a mobile network operator where one has to use a SIM card. The fact that the router supports dual SIM makes it a great solution. However, I guess because one has to configure the embedded modem to function as desired, it takes some time to get used to [the] chat scripts and so on.

Verified User
Engineer in Information Technology
Oil & Energy Company, 501-1000 employeesPros
Cisco 4000 Series Integrated Services Routers (ISR 4000)
- Easy to use, simple to operate, highly predictable. IOS/IOS-XE is well known and there is a virtually limitless pool of engineers who know this platform and if not having direct experience, can apply knowledge from other IOS/IOS-XE with very little adjustment.
- Extremely flexible due to wide variety of interfaces. NIM and SM-X provide a great deal options: TDM, E&M, FXO, FXS, switches and servers are all options.
- Robust IP feature set: Routing protocols, NBAR, Netflow, QoS, DMVPN. This large IP feature set gives us the ISR makes it a highly re-usable router, capable in many different use cases.

Verified User
Employee in Information Technology
Retail Company, 10,001+ employeesCisco 800 Series Integrated Services Routers (ISR 800)
- [Cisco 800 Series Integrated] Routers can form tunnels over a cellular network via the SIM inserted into it.
- With an external antenna attached to it, their coverage is very good, making them suitable for remote sites where network coverage from ISPs is a concern.
- They function as a switch and router in one device.

Verified User
Engineer in Information Technology
Oil & Energy Company, 501-1000 employeesCons
Cisco 4000 Series Integrated Services Routers (ISR 4000)
- Super expensive to purchase and maintain licensing for
- Even with a big player like Cisco you get bugs in the software but hey, at least they're quick to fix them
- Sometimes you do feel like guinea pigs testing out beta software

Verified User
Administrator in Information Technology
Government Administration Company, 501-1000 employeesCisco 800 Series Integrated Services Routers (ISR 800)
- Being one of the most versatile routing/switching platforms available, it fulfills most functions one would need in a compact appliance.
- I have not experienced lack of functionality in any areas we use the appliance for.
- One small feature I would like to have is 19" rack mount.

Verified User
Employee in Information Technology
Utilities Company, 1001-5000 employeesPricing Details
Cisco 4000 Series Integrated Services Routers (ISR 4000)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco 800 Series Integrated Services Routers (ISR 800)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco 4000 Series Integrated Services Routers (ISR 4000)
Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.8
Based on 3 answers
We renew Cisco end of life devices with current models.

Verified User
Manager in Information Technology
Facilities Services Company, 501-1000 employeesCisco 800 Series Integrated Services Routers (ISR 800)
Cisco 800 Series Integrated Services Routers (ISR 800) 9.1
Based on 1 answer
Cisco has provided a real diverse router in a small package that meets the needs of our current environment. I highly recommend this product and should feel the to consider this type of solution, you would have made the right decision
Pre-Sales Engineer
Baraka IT SolutionsInformation Services, 11-50 employees
Usability
Cisco 4000 Series Integrated Services Routers (ISR 4000)
Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.2
Based on 4 answers
Very easy to use, and very effective on our environment. Scalable, stable, and can support all routing protocols needed in most manufacturing environments. The security license is very effective.
Network Team Lead
GB AutoAutomotive, 5001-10,000 employees
Cisco 800 Series Integrated Services Routers (ISR 800)
Cisco 800 Series Integrated Services Routers (ISR 800) 9.1
Based on 1 answer
This router is easy to use and manage. It provides the features, most important the security our organization requires to function properly. There is also cohesion between the HQ router we are currently using.
Pre-Sales Engineer
Baraka IT SolutionsInformation Services, 11-50 employees
Support Rating
Cisco 4000 Series Integrated Services Routers (ISR 4000)
Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.8
Based on 24 answers
There is always room for improvement with support, but Cisco support has been good to me over the years. Being able to call or submit online TAC cases makes it so I can get my issues or questions answered faster. They have even added the TAC bot for TAC cases to get to support even faster!
Network Administrator
Wyoming Machinery CompanyConstruction, 501-1000 employees
Cisco 800 Series Integrated Services Routers (ISR 800)
Cisco 800 Series Integrated Services Routers (ISR 800) 9.1
Based on 2 answers
I think Cisco is a good product that offers a huge list of options where you can get support from. I find that forums, blogs and communities really assist wit resolving any issues that you might come across.
Pre-Sales Engineer
Baraka IT SolutionsInformation Services, 11-50 employees
Implementation Rating
Cisco 4000 Series Integrated Services Routers (ISR 4000)
Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.3
Based on 4 answers
Learn and experement first then roll out
Sr Network Engineer
AbbViePharmaceuticals, 10,001+ employees
Cisco 800 Series Integrated Services Routers (ISR 800)
Cisco 800 Series Integrated Services Routers (ISR 800) 9.1
Based on 2 answers
Implementation of this router is relatively easy. What i can say is plan your implementation and consider the the environment you are going to use it for.
Pre-Sales Engineer
Baraka IT SolutionsInformation Services, 11-50 employees
Alternatives Considered
Cisco 4000 Series Integrated Services Routers (ISR 4000)
We did not compare the Cisco 4000 Series Integrated Services Routers to other competitors as we used Cisco for a long period of time already. We selected this product as we used a lot of CISCO products in the past and with good support. Other products don't have the protocols that CISCO products have.

Verified User
Administrator in Information Technology
Computer Software Company, 11-50 employeesCisco 800 Series Integrated Services Routers (ISR 800)
We looked into setting up Site to Site VPN with either Cisco ASAs or [Fortinet] FortiGate Firewalls. We were unable to find a product that didn't also require us to set up an LTE modem separately. It would have forced us to have a mess of cables and multiple devices. Our kit for the field with the Cisco 800 [Series Integrated Services Router] is simple: router, power cables, and wireless access point. Everything is labeled and attached plugs into one device. Any field user can follow the instructions [to] get up and running quickly.

Verified User
Manager in Information Technology
Construction Company, 1001-5000 employeesReturn on Investment
Cisco 4000 Series Integrated Services Routers (ISR 4000)
- We have had several times where we purchased assets and needed to add a remote site quickly for new staff to work. This is very quick to spin up and provides agility to business demands
- Allows for agility to failover network access when primary Internet services fail. We have near 100% uptime due to the ISR configuration we use. Even in the most remote locations.
- Since we adopted Cisco 4000 Series Integrated Services Routers (ISR 4000) as our de facto WAN hardware, we have cookie-cuttered our WAN infrastructure, which makes it easy to manage, upgrade, and alter with minimal impact to users and IT.
Senior Network Administrator
Birchcliff Energy Ltd.Oil & Energy, 201-500 employees
Cisco 800 Series Integrated Services Routers (ISR 800)
- The long-term stability is great, we have very few problems, resulting in low maintenance costs.
- Configuration for almost all routers in the basics is the same, so there's a very short learning curve per model.
- Running some models of Router for more than 10 years of stability, so the ROI with the devices is greater than expected on starting.

Verified User
Administrator in Information Technology
Outsourcing/Offshoring Company, 11-50 employees