Likelihood to Recommend I consider that its implementation is recommended for configurations where the amount of access points exceeds 50 devices and the performance exceeds 4 Gbps. In environments where the access point density is less than 10 units, we can use the option of Express Mobility.
Read full review I came from several years of the managed services space before transitioning to an internal IT role. We have found that the ease of use and deployment combined with the bulletproof reliability of the Cisco Meraki MR platform makes it an easy sell for many types of organizations. I still recommend Cisco Meraki MR to anyone looking for an enterprise networking solution.
Read full review Pros It has the ability to manage all Cisco access points that we have, regardless of the model. The limit is 1500 pieces of equipment. The WLC enables roaming functionality in the localities, this helps with collections, wireless IP phones, and access with notebooks. The WLC manages the quality of the "air" and "signal" of the 2.4ghz frequency, avoiding noise and interference. The WLC has an interesting feature of visibility of the traffic of the internal network. Read full review Provides real-time and historic data right in the dashboard, allowing my team to troubleshoot user issues and identify larger problems much easier. Meraki APs are known as "loud talkers", and have really improved coverage on the edges of our spaces. Our users live and die by Zoom, and stability has been greatly enhanced. We did have an issue with significant packet drops, and their support team was able to quickly help us figure out the cause. Read full review Cons We have had some issues with access points losing their configurations and going offline. This is not a common issue and we are not entirely certain if it is a fault of the controller or the individual APs. That said, the controller does not appear to retain the knowledge of the offline AP which can be a management headache. Read full review You have to have license to use them, otherwise they effectively they become trash! It would be good to see a one off standalone license where they don't have any support or access to Meraki dash, but could be reused as a simple standalone AP with limited features. (Much like I see people reflashing with OpenWRT) Read full review Likelihood to Renew It works great and [we] will definitely renew.
Read full review Cause its intuitive, very clear and easy of use (no brainer) interface. It's whole portfolio in one portal aproach. Also cause the new features cycle release and the cisco Meraki comprehension of WiFi market. Also cause the fastest deployment available on the market that also comes with a easy to scale platform adding features and services in the same interface thats unique and awesome.
Read full review Usability To get basic functionality doesn't take long. Set up a new Meraki Dashboard activate the licenses and get internet connection for the APs and you are more or less done. The Dashboard will find your items and you're good to go.
Read full review Support Rating Cisco is always available if we need support. If they are unable to solve the problem right away, they will reach back to us in a timely manner and advise what we need to do. Their team provides additional guidance as well if we hit any stumbling blocks. Their service has been great.
Read full review Meraki support is usually top notch. The are quick to respond and stick with an issue until it is resolved. One of the difficulties I've had with Meraki MRs is the limited ability the customer has in troubleshooting. Much of the more technical aspects of resolution can only be accessed by the Meraki support team, meaning dedicated IT teams are reliant on them when more complicated issues arise.
Read full review Alternatives Considered Cisco is the most stable company in switching parts including wireless, and it has the most powerful support team with a lot of online documents, community, and market share so when you get stuck, you can find support from anywhere. And usually, you won't need it as its product is very stable and reliable.
Read full review When considering a solution you need you really need to take into account the environments that you are deploying into. If you request something that is fully configurable, then you are more likely to deploy the Cisco Catalyst controller. With the Meraki solution, one of the major selling points is the dashboard and how easy it is to manage. In most cases, the features available in a Meraki solution are sufficient for 80% of customers.
Read full review Scalability Cisco Meraki MR is made to be scalable and flexible. We can scale up or down as needed and deploy devices without configuring them. We can add the devices to the portal and then not have to touch them before they reach a location. We love that it can scale as we need it.
Read full review Return on Investment [It provides] centralized management. Implementing the [Cisco] 5520 [Wireless] Controllers offered us a huge improvement in administrative time over our previous Cisco 3850 deployment. Being able to see all of our APs on a single controller as well as centrally manage them is a great benefit. This also removed the need to deploy specific equipment in different IDFs throughout our Industrial locations and instead only requiring switches with Power Over Ethernet (POE) capability. Wireless performance has improved with the deployment of our 5520s, which allows our plant operators to do their jobs more efficiently while on the move. Having three Cisco 5520 Wireless Controllers provides tertiary redundancy for our wireless networks. The solution is elegantly simple. Preventing downtime is, obviously, a profound part of our supply chain capabilities. Read full review Since they are easy to setup, you save a lot on manpower hours. First you configure an SSID in the Meraki Dashboard and associate it to a tag name(s). Then, when you add a new access point to the network, you just have to associate the tags to it and it will start working. Super easy and time saving when provisioning new access points in the network. Since the access points report back to the Merak Dashboard, you can easily rule out any network connectivity issues when they are successfully reporting back, which also saves troubleshooting time. You can also save time by looking at the Meraki mobile App, which also gives you availability and statistical information. Read full review ScreenShots