What users are saying about
38 Ratings
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Based on 38 reviews and ratings
Meraki MR
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Top Rated
70 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 70 reviews and ratings
Attribute Ratings
- Cisco Meraki MR is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
Likelihood to Recommend
8.0
Cisco Aironet 3800 Series Access Points
80%
29 Ratings
9.1
Meraki MR
91%
34 Ratings
Likelihood to Renew
7.9
Cisco Aironet 3800 Series Access Points
79%
3 Ratings
9.0
Meraki MR
90%
1 Rating
Usability
Cisco Aironet 3800 Series Access Points
N/A
0 Ratings
8.5
Meraki MR
85%
2 Ratings
Performance
9.4
Cisco Aironet 3800 Series Access Points
94%
2 Ratings
Meraki MR
N/A
0 Ratings
Support Rating
Cisco Aironet 3800 Series Access Points
N/A
0 Ratings
8.8
Meraki MR
88%
25 Ratings
Product Scalability
8.2
Cisco Aironet 3800 Series Access Points
82%
2 Ratings
Meraki MR
N/A
0 Ratings
Likelihood to Recommend
Cisco Aironet 3800 Series Access Points
As any Cisco Aironet Access Points, the 3800 model is more for power users than beginners. It is for sure very more complex to maintain and trouble shoot than solutions like Cisco Meraki APs.
By the way, there are a lot of settings that can be customized and it is really interesting for difficult environments like industrial factories.
The 3800 model is also robust so it should stay durable and reliable.
But if you want to use the mesh mode or make a wireless bridge, this model is not appropriate as it is not supported for now.

Verified User
Engineer in Engineering
Computer Networking Company, 10,001+ employeesMeraki MR
The Cisco Meraki line of products is an excellent option for anyone who is looking for an easy to use line of Switches, Routers, Wireless Accesspoints, Cloud security and beyond. Not only will you find the Cisco Meraki console easy to use, but the hardware is top notch quality and comes with all the bells and whistles that you might expect from an enterprise level of service such as Cisco.

Verified User
Engineer in Information Technology
Airlines/Aviation Company, 501-1000 employeesPros
Cisco Aironet 3800 Series Access Points
- Cisco APs are managed very easily from a Cisco WLC controller.
- Cisco APs provide lots of enterprise-grade options such as rogue detection and automatic power configuration.
- Cisco APs have many different mounting options, which makes them very versatile in a healthcare environment.

Verified User
Technician in Information Technology
Hospital & Health Care Company, 1001-5000 employeesMeraki MR
- Cloud-managed - as all Meraki products are, very easy to manage.
- Mesh technology allows clients to easily roam from one AP to another.
- Very easy to add AP's, just get it online and add it to a network. Done.
- Great tools to troubleshoot problems clients.

Verified User
Engineer in Information Technology
Mechanical Or Industrial Engineering Company, 201-500 employeesCons
Cisco Aironet 3800 Series Access Points
- Outdoor capabilities. We have actually blown up a few outdoor units. Water got inside the outdoor units and had visible rust
- Costs compared to other AP’s in the market. Ruckus and EnGenius work out a bit cheaper
- Mounting options are limited
Manager Information & Communications Technolofy
Fiji AirportsAirlines/Aviation, 501-1000 employees
Meraki MR
- There needs to be an easier way to see which devices are being heavier used, so as to determine needed adjustments.
- It would be good to have more in-depth access to what locations connected devices are navigating to.
- Cost. These devices could be a little more competitive if the cost were lower. Meraki prices itself out of some sales.

Verified User
Professional in Information Technology
Law Practice Company, 51-200 employeesPricing Details
Cisco Aironet 3800 Series Access Points
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Meraki MR
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco Aironet 3800 Series Access Points
Cisco Aironet 3800 Series Access Points 7.9
Based on 3 answers
We are all happy with Aironet and Prime.
Sr. Information Security Lead
Choice Hotels InternationalHospitality, 1001-5000 employees
Meraki MR
Meraki MR 9.0
Based on 1 answer
Cause its intuitive, very clear and easy of use (no brainer) interface. It's whole portfolio in one portal aproach. Also cause the new features cycle release and the cisco Meraki comprehension of WiFi market. Also cause the fastest deployment available on the market that also comes with a easy to scale platform adding features and services in the same interface thats unique and awesome.
Senior Information Technology Manager
Grupo VinteConstruction, 1001-5000 employees
Usability
Cisco Aironet 3800 Series Access Points
No score
No answers yet
No answers on this topic
Meraki MR
Meraki MR 8.5
Based on 2 answers
The Cisco Meraki MR web interface is best in class when it comes to network management. While some networking knowledge is needed to understand what you are doing, no specialized training in any one specific operating system is required to design a whole network.

Verified User
Administrator in Information Technology
Higher Education Company, 51-200 employeesPerformance
Cisco Aironet 3800 Series Access Points
Cisco Aironet 3800 Series Access Points 9.4
Based on 2 answers
The Cisco 3802 product performance is excellent. Not only for the speed and range of the wireless it provides, but also for the fact that - when deployed in a large scale environment - the performance does not fail. It provides the same network connectivity for users ranging from 1 to 30-plus concurrent connections.

Verified User
Project Manager in Information Technology
Oil & Energy Company, 1001-5000 employeesMeraki MR
No score
No answers yet
No answers on this topic
Support Rating
Cisco Aironet 3800 Series Access Points
No score
No answers yet
No answers on this topic
Meraki MR
Meraki MR 8.8
Based on 25 answers
Meraki support is usually top notch. The are quick to respond and stick with an issue until it is resolved. One of the difficulties I've had with Meraki MRs is the limited ability the customer has in troubleshooting. Much of the more technical aspects of resolution can only be accessed by the Meraki support team, meaning dedicated IT teams are reliant on them when more complicated issues arise.
Senior Network Engineer
Clark ConstructionConstruction, 1001-5000 employees
Alternatives Considered
Cisco Aironet 3800 Series Access Points
Our selection of Cisco Aironet Access Points versus the Meraki Access Points was entirely on a political basis with our vendor. In the future, we are actually looking to migrate towards the Meraki system. Even though the Meraki feature-set is lacking, we really only require those features, and our cost would be largely cut by this migration. It would be a solid win, but maybe not recommendable to everyone.

Verified User
Engineer in Information Technology
Government Administration Company, 1001-5000 employeesMeraki MR
Cisco Meraki Stacks give us the ability to implement an entire network and security solution that impacts tremendously in the productivity of our employees, just because we have 1 Dashboard to manage an entire company network and security with ML include an easy-to-use web view. Any other brand in the industries has the ability to merge Switches, Wireless LAN, UTM, MDM, Video Surveillance in one intuitive dashboard HTML or Mobile App.
IT Hospitality Manager
NovalogiqComputer Networking, 11-50 employees
Scalability
Cisco Aironet 3800 Series Access Points
Cisco Aironet 3800 Series Access Points 8.2
Based on 2 answers
Contrary to a solution like the Cisco Meraki access points, the Aironet access points like the 3800 are linked to the Controler. And depending on the version of the controller, it will support only some models of access points.
For big sites, it may be difficult to upgrade the controler to support new ap models like 3800 because we still have old access points.
And it is also the same between new access points and old client devices so it is always a bit tricky.
After that, if the access point model is supported by the controller, it is really simple to install a new one

Verified User
Engineer in Engineering
Computer Networking Company, 10,001+ employeesMeraki MR
No score
No answers yet
No answers on this topic
Return on Investment
Cisco Aironet 3800 Series Access Points
- Users are able to carry on with their work while moving, changing seats, rooms or having an ad-hoc Skype meeting on the way to lunch. It is always hard to justify the value of connectivity but be assured, when it is not working the business impact is immediate.

Verified User
Consultant in Customer Service
Information Technology and Services Company, 10,001+ employeesMeraki MR
- For bigger organizations ROI is really good, because the network is always operational, and no time is spent fixing the network.
- The users do not need to power cycle devices or do anything else, everything can be managed remotely from the Meraki dashboard.
- For small businesses with only 1 AP, the ROI is not that great since a cheaper AP can do the same job, and it may need occasional reboot which the staff can do easily without any hassle.
Network Engineer
Not Just NetworksInformation Technology & Services, 1-10 employees