Cisco Aironet 3800 Series Access Points (discontinued) vs. Extreme Wireless Access Points

As any Cisco Aironet Access Points, the 3800 model is more for power users than beginners. It is for sure very more complex to maintain and trouble shoot than solutions like Cisco Meraki APs.

By the way, there are a lot of settings that can be customized and it is really interesting for difficult environments like industrial factories.

The 3800 model is also robust so it should stay durable and reliable.

But if you want to use the mesh mode or make a wireless bridge, this model is not appropriate as it is not supported for now.

Incentivized

The Extreme access point solution has been used in the cooperative scenario with VLANs for employees in access through 802.1x authentication and also for guests through the captive portal that allows access of people for a limited time and prior registration. The equipment has great performance and connection speed and supports a high density of users connected at the same time without lag and crashes. The management of this equipment is being carried out through software with cloud management and is accessed by our infrastructure team to configure and monitor alerts.

Incentivized

• Cisco APs are managed very easily from a Cisco WLC controller.
• Cisco APs provide lots of enterprise-grade options such as rogue detection and automatic power configuration.
• Cisco APs have many different mounting options, which makes them very versatile in a healthcare environment.

Incentivized

• Extremely easy to provision new devices, once the profiles are set up, due to centralized management
• Very quick provisioning of new devices, due to centralized management and predefined profiles

Incentivized

• Outdoor capabilities. We have actually blown up a few outdoor units. Water got inside the outdoor units and had visible rust
• Costs compared to other AP’s in the market. Ruckus and EnGenius work out a bit cheaper
• Mounting options are limited

• In my experience, licensing has become a nightmare. Licensing must be tied to a device, they also won't let you activate used units from other companies if they are donated or purchased third-party.
• Customer service is outsourced overseas.
• In my experience, technicians are incentivized to close tickets quickly - whether the issue has been fixed or not - which can be frustrating to work with.

Incentivized

We are all happy with Aironet and Prime.

Incentivized

It has worked for us as advertised with little technical issues. The system has been stable with no major downtime.

Incentivized

The Cisco 3802 product performance is excellent. Not only for the speed and range of the wireless it provides, but also for the fact that - when deployed in a large scale environment - the performance does not fail. It provides the same network connectivity for users ranging from 1 to 30-plus concurrent connections.

Incentivized

Support was always responsive and willing to help, but at times did not know when to call it and send a replacement to stop the bleeding. I respect that fact that they wanted to get the solution working, and the wanting to learn more and understand, but at times you cant do that at the expense of the customer.

Incentivized

The usage scenario was different. I don't see this as a benefit versus harm comparison, necessarily. What happened was that, at a certain point, the implementation of the cisco solution was the winner of our public bidding process and with that, we implemented it and have used it ever since.

Incentivized

The Aerohive wireless devices are comparable to Cisco's wireless solution, in regard to performance, features, and management. But the cost of utilizing Cisco Wireless Access Points versus using the Aerohive access points is staggering. Since our wireless access points do not maintain a constant heavy load, we chose a more cost effective solution and have not had many issues with them.

Incentivized

Contrary to a solution like the Cisco Meraki access points, the Aironet access points like the 3800 are linked to the Controler. And depending on the version of the controller, it will support only some models of access points.

For big sites, it may be difficult to upgrade the controler to support new ap models like 3800 because we still have old access points.

And it is also the same between new access points and old client devices so it is always a bit tricky.

After that, if the access point model is supported by the controller, it is really simple to install a new one

Incentivized

• Users are able to carry on with their work while moving, changing seats, rooms or having an ad-hoc Skype meeting on the way to lunch. It is always hard to justify the value of connectivity but be assured, when it is not working the business impact is immediate.

Incentivized

• Less downtime to our business units that use Aerohive
• Radios are very compatible with most wireless devices out today
• I spend less time managing Aerohive than any other wireless product

Incentivized