Cisco Aironet 3800 Series Access Points (discontinued) vs. Intermapper

As any Cisco Aironet Access Points, the 3800 model is more for power users than beginners. It is for sure very more complex to maintain and trouble shoot than solutions like Cisco Meraki APs.

By the way, there are a lot of settings that can be customized and it is really interesting for difficult environments like industrial factories.

The 3800 model is also robust so it should stay durable and reliable.

But if you want to use the mesh mode or make a wireless bridge, this model is not appropriate as it is not supported for now.

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Intermapper is a light weight, quick and easy to use monitoring application. It will get you up and monitoring key infrastructure devices with a simple management interface and effective alert system that doesn't generate a lot of noise. It provides mobile device access through a web interface and is relatively inexpensive.

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• Cisco APs are managed very easily from a Cisco WLC controller.
• Cisco APs provide lots of enterprise-grade options such as rogue detection and automatic power configuration.
• Cisco APs have many different mounting options, which makes them very versatile in a healthcare environment.

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• The best thing about Intermapper is that it is map-based. You start by building your map, which is done completely automatically. I've used many different monitoring software packages, Solarwinds, Nagios, Opmanager, and it is a royal PITA to create live maps with those.
• Another great feature is that it shows you, visually, the bandwidth utilization of your network by using "ants" and color codes. Incredibly useful.
• Alarms are very easy to setup, again much easier than the packages mentioned above.

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• Outdoor capabilities. We have actually blown up a few outdoor units. Water got inside the outdoor units and had visible rust
• Costs compared to other AP’s in the market. Ruckus and EnGenius work out a bit cheaper
• Mounting options are limited

• Setting up probes in bulk can be difficult, so it can take a long time to get the system set up correctly to start.
• Sometimes the probes can be sensitive and report false positives.
• Interface can be a little clunky and non intuitive at times.

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We are all happy with Aironet and Prime.

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The Cisco 3802 product performance is excellent. Not only for the speed and range of the wireless it provides, but also for the fact that - when deployed in a large scale environment - the performance does not fail. It provides the same network connectivity for users ranging from 1 to 30-plus concurrent connections.

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The product works well and is very easy to maintain. As such, we haven't had many occasions to use support. When we have called them they were easy to contact and responsive to our questions. We have had the product for years and it may have been a year or better since the last time we contacted them.

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The usage scenario was different. I don't see this as a benefit versus harm comparison, necessarily. What happened was that, at a certain point, the implementation of the cisco solution was the winner of our public bidding process and with that, we implemented it and have used it ever since.

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Intermapper is a cross between WhatsUp Gold and Nagios. WhatsUp Gold being for a less technical end-user and Nagios doing more than just SNMP scans and up down monitoring.

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Contrary to a solution like the Cisco Meraki access points, the Aironet access points like the 3800 are linked to the Controler. And depending on the version of the controller, it will support only some models of access points.

For big sites, it may be difficult to upgrade the controler to support new ap models like 3800 because we still have old access points.

And it is also the same between new access points and old client devices so it is always a bit tricky.

After that, if the access point model is supported by the controller, it is really simple to install a new one

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• Users are able to carry on with their work while moving, changing seats, rooms or having an ad-hoc Skype meeting on the way to lunch. It is always hard to justify the value of connectivity but be assured, when it is not working the business impact is immediate.

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• Downtime costs money. Every minute we can get ahead of an outage is time that a plant is not sitting there waiting. We don't need to wait for a call from a plant, we know they are down immediately and we can begin troubleshooting.

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