Likelihood to Recommend It's well suited for the mobile task force we have at Engel for all the information workers, the salespersons, and the salespeople that are abroad and are not often on the Engel premises but are on customer premises. So for them, it's the only really good tool to connect to central IT resources. But when I look to the future way of utilizing cloud resources and having a hybrid approach and having SaaS services like Salesforce, which are running natively in the cloud, then AnyConnect might not be suitable for them because anyway, I have a direct connection via an HTTPS tunnel to run all my SAS applications. I would not see any benefit of using AnyConnect in this case. So the more a company runs in the cloud, the less it needs AnyConnect.
Read full review The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.
Read full review Pros Cisco AnyConnect connects the machine with the VPN very smoothly in a few clicks also provides security with Multi-Factor Authentication. It Provides the facility of creating Network groups such as Local and Project Network so that user can limit the connectivity options. The System scan feature is so robust, it Scans the System every time we connect to a new network and remembers the older Network and does not Scans while we connect to usual Netwroks. Read full review allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it. it allows for differing levels of security. access can be set specifically through the VPN so 2 users can use the same site and get different results depending on their active directory security policy. It can grant the ability to launch a single application or an entire VPN envelope David Reese ConnectCare Hospital Billing Claims Application Coordinator
Read full review Cons Manual Administrative Config: The Enrollment requires the user to enroll from their end and can't just be "Setup" for the user unless you act as the user. For things like SMS text, it would be nice just to put it in place and have it work without a "Setup/Enrollment" process. This does, however ensure the user understands the process. Active Directory Sync and Azure Sync Did not automatically match up accounts and duplicate, so I had to do it manually, to be fair the account usernames do not match the Email Address which is used for Azure so it would be difficult. Duo Support and Cisco Support seem to have not been integrated with each other well, most support tickets end up with a Duo expert and a Cisco Firewall Expert on at the same time, though this has improved dramatically. They did not force my Admin to use an NTP Server off the bat, which would have fixed a few issues we had that persisted for a while until he started using one. (A bit old fashioned) Read full review I suggest make it more faster because sometimes its lagging but not all the time. When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer. I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool. Read full review Likelihood to Renew This is software is easy to use, easy to maintain, easy to support, cost effective, and extremely secure. We will continue to use it for all employees well into the future. We have already renewed our licenses for another 5 years - that's how confident we are that this software will remain a primary security solution for our firm.
Read full review Usability Compared to other products that I have used, Cisco gives me more information and it is easy for me to understand what's happening from the application, which is Cisco AnyConnect, which other vendors don't. It's very hard for me if I have to work with other applications, I have to get support from the application owner vendor. But in Cisco, I myself can read through and get this thing. Now with that being very comfortable, I mean very, very useful. I would like to get to more detail in a more simplified way. There are plenty of things. It is also where there is something it gives me in a simplified way. This is what has happened that would help me in some cases. But always there is a scope for improvement in any product. I never rate any product to 10, even if it's better because there is always room for improvement. So I personally feel we can still make this better. It is a good product, but we can still make it better
Read full review Reliability and Availability Thus far, I have not encountered any outages to Cisco AnyConnect. Any firmware updates are completed infrequently and efficiently such that the users don’t experience noticeable downtime. I have not encountered any errors running the platform at any time of day or night , or from any geographical location. Provided a hard-wired or WiFi internet connection is available, expect Cisco AnyConnect to run without unexpected interruption.
Read full review Performance Cisco AnyConnect is usually a speedy, reliable, and efficient tool for the creation of your own VPN whatever location that you've brought your laptop. I have run into a few scenarios that have caused the connection to be considerably slower. However, in thise instances, I am linking a poor Wi-Fi connection as the root cause of slow implimentation.
Read full review Support Rating Their support team is extraordinary and quick responding. All support team members have great product knowledge and takes very minimum time for query resolution. Support is available on phone, emails, etc. As per my experience with their support team, I will rate them with 10 stars here because it was truly exceptional.
Read full review Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
Read full review Implementation Rating We are quite satisfied with the deployment. We might extend our deployment. My suggestion to everyone will be utilizing Cisco cloud infra as well. As it will give you some nice features like cloud based firewall, DNS Security and threat intelligence. Threat intelligence was a key decision maker for us and people should not ignore it.
Read full review Alternatives Considered I have tried the above too. I have noticed that the consistency and reliability that connect provides are way better than theirs. Integration with 2-factor authentication apps is something extremely important, and I am not sure if this two software provide such functionality. Network stability and speed are also not as good as Cisco Anyconnect.
Read full review The only other SSL VPN type product I have used was Citrix Secure Gateway. Netscaler is a MUCH more feature filled product. CSG was a free add on to older versions of Citrix Metaframe and
XenApp and was specifically just used for securing Citrix infrastructure. Netscaler excels in securing Citrix but can also be used to secure shared apps of all kinds regardless of how they are published. I did do a test run on 2X's product which did include a secure gateway but then base 2X product was not really comparable to Citrix so did not go too far with it.
Read full review Scalability Cisco AnyConnect has been a speedy, reliable, and efficient tool for the creation of your own VPN whatever location that you've brought your laptop. Customer support is consistently top-notch, coming up with quick fixes to whatever difficulties are thrown your way. I would not hesitate to reccommend Cisco AnyConnect to any business that needs connected employees throught the world.
Read full review Return on Investment We are able to seamlessly work on multiple clients daily, and it allows us to quickly handle more projects at the same time. Cisco AnyConnect has allowed our own company's coworkers to remotely connect back to the corporate network, easily assisting work schedules and processes, during the COVID-19 pandemic. Being forced to work remotely, meant our processes still happened quickly and efficiently, by being able to leverage and use Cisco AnyConnect VPN. Even prior to the COVID-19 pandemic, I have worked 100% remotely for a few years now. This was always due to the reliable connectivity and ease of use with Cisco AnyConnect VPN. I live 2+ hours from our nearest corporate office, and even further from some of my client locations, and I have always been able to connect to any of my multiple Cisco AnyConnect VPN connections, within seconds. Read full review Our data is secure and protected from the outside world which is priceless. It saves our business money as we can provide our clients with a safe and secure alternative to accessing their data remotely rather than having to take the more expensive route of travelling on-site to gather the data we need. It gives us the opportunity to host on-site training using gated cloud based environments which enhances our business services. The ability to easily change access information, such as a password, after administering a training course gives us the flexibility we need to provide and subsequently restrict access to our training environments to suit our needs. Read full review ScreenShots