Cisco Business Edition 4000 (discontinued) vs. Cisco Room Phone

The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.

Incentivized

Good scenario: Medium rooms with requires a good coverage of sound where people are located 3 meters far from the device works very good. Less appropriate: areas where using wired extension microphone are no allowed. This is could be a challenge if you have a table without holes to pass cabling through.

Incentivized

• Call routing
• Voicemail
• SIP Trunking

Incentivized

• Easy device monitoring and management
• Great audio quality
• Great mic coverage/pickup for small to medium rooms (huddle rooms)
• Built in wireless share capabilities
• Webex Integration
• Consistent user experience (compared to other Cisco room systems)
• Can be used with other platforms

• Integration with other vendors
• More suitable GUI for newbies in IT
• Integration with other Cisco products in term of WAN connections

Incentivized

• Currently no video presentation on external HDMI screen

As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.

Incentivized

This product is well suited for the price. It brings a lot of sound quality for the audio conferences and also allows to join Webex Meetings direct through the device. The integration with Webex Calling is simple, you can set up the Cisco Room Phone within minutes using a 16 digit activation code.

Incentivized

The support once you have been able to actually connect with someone is great. The challenge is that it is very difficult at times to get someone from support at short notice to work with you, especially when you have a production impacting issue. I had a licensing issue that took me about 1 week to get support attention, once connected with them was resolved with two days.

Incentivized

We have not had any issues with the device, but expect support to be as good as Cisco always has been for us.

Cisco Business Edition 4000 is an simple to use, cloud-hosted system based on Cisco's IP telephony technology. It is a optimal solution for for SMB businesses and supports up to a maximum of 200 IP Phones. For customers looking for larger user group, Cisco BE 6000 or BE7000 would be a better option.

I've use a lot of the Webex Room devices and the Room Phone is a great transition for the traditional conference phone to a modern UI and platform with Control Hub integration. Like all the other major OS platforms out there, the push to unify the user interface has some real advantages and I think that Cisco is accomplishing that goal here.

• Optimal solution for small/medium organizations.
• Lowers cost with reduced IT overheads and cloud management.
• Rapid deploy model helps for fast setup.

• Less need of AV Integration
• 360 degree of coverage
• Easy to use

Incentivized