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32 Ratings
23 Ratings
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Score 9.5 out of 100

Cisco Webex DX80

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32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.
Anonymous | TrustRadius Reviewer

Cisco Webex DX80

The DX80 has a 23-inch Full HD monitor with touchscreen technology and I recommend it for small environments that require a portable or definitive videoconferencing equipment. The DX80 works very well on WiFi, but I prefer to use it connected to an ethernet cable to have a better internet signal quality. The built-in speakers have a great definition of sound in HD.
João Mauricio | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Business Edition 6000 (BE6000)
7.8
Cisco Webex DX80
Hosted PBX
Cisco Business Edition 6000 (BE6000)
8.3
Cisco Webex DX80
Multi-level Interactive Voice Response (IVR)
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex DX80
User templates
Cisco Business Edition 6000 (BE6000)
7.6
Cisco Webex DX80
Call reports
Cisco Business Edition 6000 (BE6000)
6.5
Cisco Webex DX80
Directory of employee names
Cisco Business Edition 6000 (BE6000)
8.5
Cisco Webex DX80

Call Management

Cisco Business Edition 6000 (BE6000)
7.5
Cisco Webex DX80
Answering rules
Cisco Business Edition 6000 (BE6000)
8.3
Cisco Webex DX80
Call recording
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex DX80
Call park
Cisco Business Edition 6000 (BE6000)
8.0
Cisco Webex DX80
Call screening
Cisco Business Edition 6000 (BE6000)
6.7
Cisco Webex DX80
Message alerts
Cisco Business Edition 6000 (BE6000)
6.6
Cisco Webex DX80

VoIP system collaboration

Cisco Business Edition 6000 (BE6000)
8.5
Cisco Webex DX80
Video conferencing
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex DX80
Audio conferencing
Cisco Business Edition 6000 (BE6000)
9.0
Cisco Webex DX80
Video screen sharing
Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex DX80
Instant messaging
Cisco Business Edition 6000 (BE6000)
8.8
Cisco Webex DX80

Mobile apps

Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex DX80
Mobile app for iOS
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex DX80
Mobile app for Android
Cisco Business Edition 6000 (BE6000)
7.9
Cisco Webex DX80

Pros

Cisco Business Edition 6000 (BE6000)

  • It helps with easy installation and setup for new office / migration.
  • Supports Hybrid Cloud and on-prem deployments.
  • Scalable Solution - catering to upgrade from a legacy platform.
Anonymous | TrustRadius Reviewer

Cisco Webex DX80

  • It's super easy to use.
  • It looks nice.
  • Sound and video quality is great.
  • UI and performance are great.
  • Build quality is great.
Anonymous | TrustRadius Reviewer

Cons

Cisco Business Edition 6000 (BE6000)

  • Cost could always be lower, but you get a solid product for your investment
  • Licensing can still be confusing if you need multiple products on the appliance
  • Redundancy/DR
Eric Taylor | TrustRadius Reviewer

Cisco Webex DX80

  • Lacking fancy features like background blurrying and MS Teams integration ( available on the desk pro device)
  • During setup the difference between registering the device as either s perdonal or room device wasn't clear untill I wasn't able to perform certain actions such as teansferring a meeting from mobile to dx80. I had to reset and re-register the device in room mode to get it to work as I expected.
Wouter Hindriks | TrustRadius Reviewer

Usability

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer

Cisco Webex DX80

Cisco Webex DX80 8.5
Based on 10 answers
Good for an average mid to upper management user pool, who are in the range of 5 to 6 on tech-savviness factor on a scale of 1 to 10—where 10 is the most tech-savvy and wants the latest and greatest, They will find these endpoints as serving their purpose and needs. Now anyone who is in the 7 to 10 range will be vocal and critical about the limitations and how it is not providing any new features. Only if they knew these puppies were not built to handle newer and the latest razzle-dazzle.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.3
Based on 6 answers
Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.
Anonymous | TrustRadius Reviewer

Cisco Webex DX80

Cisco Webex DX80 8.4
Based on 18 answers
We have never had any issues so far except that there is some flakiness in the internet bandwidth now that everyone works from home, etc. We have a very good IT team that is on top of any challenges executives face while using the system. They also take care proactively of any updates they need to do to keep everything up and working.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.
Anonymous | TrustRadius Reviewer

Cisco Webex DX80

A huge upgrade from the built-in cameras/microphones/speakers on our laptops for sure. When the network/bandwidth is there to support it, the quality of the conversation is just about indistinguishable from a real-time conversation. Paired with the backend Webex Meetings service platform, it's the most seamless meetings experience on the market.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 6000 (BE6000)

  • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
  • Faster deployment times, with pre-installed, ready to use applications.
  • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
Anonymous | TrustRadius Reviewer

Cisco Webex DX80

  • It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
  • This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.
Joshua Baever | TrustRadius Reviewer

Screenshots

Cisco Business Edition 6000 (BE6000)

Pricing Details

Cisco Business Edition 6000 (BE6000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex DX80

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)
8.6
Cisco Webex DX80
8.2

Usability

Cisco Business Edition 6000 (BE6000)
8.2
Cisco Webex DX80
8.5

Support Rating

Cisco Business Edition 6000 (BE6000)
8.3
Cisco Webex DX80
8.4

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