TrustRadius

Cisco Business Edition 6000 (discontinued) vs. Natterbox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 6000 (discontinued)
Score 8.6 out of 10
N/A
Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.N/A
Natterbox
Score 3.0 out of 10
N/A
Natterbox is a voice solution that's embedded and managed inside Salesforce, helping Salesforce-first companies to personalize their caller journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables users to create and manage a business phone system and contact center globally, inside the Salesforce CRM. It comes with key CTI and contact center features including IVR, ACD, click-to-dial, call…
$52
per month per user
Pricing
Cisco Business Edition 6000 (discontinued)Natterbox
Editions & Modules
No answers on this topic
Pro
$52
per month per user
Premium
$91
per month per user
Enterprise
Custom
Offerings
Pricing Offerings
Cisco Business Edition 6000 (discontinued)Natterbox
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Cisco Business Edition 6000 (discontinued)Natterbox
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Cisco Business Edition 6000 (discontinued)Natterbox
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.6
18 Ratings
5% above category average
Natterbox
-
Ratings
Hosted PBX8.210 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)9.216 Ratings00 Ratings
User templates8.417 Ratings00 Ratings
Call reports8.34 Ratings00 Ratings
Directory of employee names9.216 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.8
21 Ratings
4% above category average
Natterbox
-
Ratings
Answering rules8.919 Ratings00 Ratings
Call recording9.115 Ratings00 Ratings
Call park8.819 Ratings00 Ratings
Call screening8.820 Ratings00 Ratings
Message alerts8.519 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
8.7
20 Ratings
5% above category average
Natterbox
-
Ratings
Video conferencing9.219 Ratings00 Ratings
Audio conferencing8.920 Ratings00 Ratings
Video screen sharing8.21 Ratings00 Ratings
Instant messaging8.616 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco Business Edition 6000 (discontinued)
7.4
15 Ratings
12% below category average
Natterbox
-
Ratings
Mobile app for iOS7.415 Ratings00 Ratings
Mobile app for Android7.414 Ratings00 Ratings
Best Alternatives
Cisco Business Edition 6000 (discontinued)Natterbox
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 6000 (discontinued)Natterbox
Likelihood to Recommend
8.6
(21 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(19 ratings)
-
(0 ratings)
User Testimonials
Cisco Business Edition 6000 (discontinued)Natterbox
Likelihood to Recommend
Discontinued Products
Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.
Jorge E. Cantillo C. | TrustRadius Reviewer
Jorge E. Cantillo C.
Network Consulting Engineer
Read full review
Natterbox
No answers on this topic
Pros
Discontinued Products
  • provides phone support for many models of phones and conferencing devices
  • provides full telephony support for pretty much any phone requirement including call centre options
  • 911 service dialing options and tracking
  • bundle pricing on voice, phone and server licensing
Verified User
Anonymous
Read full review
Natterbox
No answers on this topic
Cons
Discontinued Products
  • Include tools for inter-cluster migration, currently these are provided by 3rd parties
  • Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
Verified User
Anonymous
Read full review
Natterbox
No answers on this topic
Likelihood to Renew
Discontinued Products
Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.
Verified User
Anonymous
Read full review
Natterbox
No answers on this topic
Usability
Discontinued Products
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer
Oleksandr Tsapenko
Business Development Manager/Product manager
Read full review
Natterbox
No answers on this topic
Support Rating
Discontinued Products
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
Pratham Radadiya | TrustRadius Reviewer
Pratham Radadiya
Full Stack Engineer
Read full review
Natterbox
No answers on this topic
Alternatives Considered
Discontinued Products
Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.
Steve Davis | TrustRadius Reviewer
Steve Davis
Solutions Architect
Read full review
Natterbox
No answers on this topic
Return on Investment
Discontinued Products
  • Been easy to scale as our business has grown and from acquisitions
  • Been pretty easy to maintain the software and upgrade it over its lifetime to date
  • Software and license renewals are pretty straight forward
  • Adding newer model hardware to the system is pretty straight forward
Verified User
Anonymous
Read full review
Natterbox
No answers on this topic
ScreenShots