What users are saying about
46 Ratings
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Score 8.9 out of 100
2 Ratings
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Score 8 out of 100

Feature Set Ratings

    Project Management

    6.8

    Cisco Business Edition 7000

    68%

    CloudCall

    Feature Set Not Supported
    N/A
    Cisco Business Edition 7000 ranks higher in 7/7 features

    Task Management

    7.4
    74%
    8 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.1
    71%
    6 Ratings
    N/A
    0 Ratings

    Scheduling

    7.2
    72%
    6 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.2
    72%
    6 Ratings
    N/A
    0 Ratings

    Mobile Access

    6.3
    63%
    8 Ratings
    N/A
    0 Ratings

    Search

    6.8
    68%
    6 Ratings
    N/A
    0 Ratings

    Visual planning tools

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    Communication

    6.0

    Cisco Business Edition 7000

    60%

    CloudCall

    Feature Set Not Supported
    N/A
    Cisco Business Edition 7000 ranks higher in 8/8 features

    Chat

    6.3
    63%
    7 Ratings
    N/A
    0 Ratings

    Notifications

    6.4
    64%
    7 Ratings
    N/A
    0 Ratings

    Discussions

    5.7
    57%
    7 Ratings
    N/A
    0 Ratings

    Surveys

    6.3
    63%
    6 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    6.2
    62%
    7 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    5.4
    54%
    4 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    5.2
    52%
    5 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    6.4
    64%
    6 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    6.4

    Cisco Business Edition 7000

    64%

    CloudCall

    Feature Set Not Supported
    N/A
    Cisco Business Edition 7000 ranks higher in 8/8 features

    Versioning

    5.6
    56%
    6 Ratings
    N/A
    0 Ratings

    Video files

    6.9
    69%
    6 Ratings
    N/A
    0 Ratings

    Audio files

    7.4
    74%
    7 Ratings
    N/A
    0 Ratings

    Document collaboration

    6.4
    64%
    8 Ratings
    N/A
    0 Ratings

    Access control

    5.9
    59%
    6 Ratings
    N/A
    0 Ratings

    Advanced security features

    7.0
    70%
    8 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    5.1
    51%
    4 Ratings
    N/A
    0 Ratings

    Device sync

    6.9
    69%
    6 Ratings
    N/A
    0 Ratings

    Cloud PBX

    Cisco Business Edition 7000

    Feature Set Not Supported
    N/A
    10.0

    CloudCall

    100%
    CloudCall ranks higher in 5/5 features

    Hosted PBX

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Multi-level Interactive Voice Response (IVR)

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    User templates

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Call reports

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Directory of employee names

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Call Management

    Cisco Business Edition 7000

    Feature Set Not Supported
    N/A
    9.6

    CloudCall

    96%
    CloudCall ranks higher in 5/5 features

    Answering rules

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Call recording

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Call park

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Call screening

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Message alerts

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    VoIP system collaboration

    Cisco Business Edition 7000

    Feature Set Not Supported
    N/A
    9.0

    CloudCall

    90%
    CloudCall ranks higher in 2/2 features

    Audio conferencing

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Instant messaging

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Mobile apps

    Cisco Business Edition 7000

    Feature Set Not Supported
    N/A
    7.0

    CloudCall

    70%
    CloudCall ranks higher in 1/1 features

    Mobile app for iOS

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • Cisco Business Edition 7000 and CloudCall are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Cisco Business Edition 7000

    80%
    9 Ratings
    8.0

    CloudCall

    80%
    1 Rating

    Support Rating

    Cisco Business Edition 7000

    N/A
    0 Ratings
    10.0

    CloudCall

    100%
    2 Ratings

    Likelihood to Recommend

    Cisco Business Edition 7000

    It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
    Alekh SK | TrustRadius Reviewer

    CloudCall

    CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.
    Anonymous | TrustRadius Reviewer

    Pros

    Cisco Business Edition 7000

    • All in one platform that includes all the Cisco UC services in one appliance.
    • All the services are ready to use and preconfigured.
    • Tools available improve productivity and user experience.
    Anonymous | TrustRadius Reviewer

    CloudCall

    • Innovation- has technology that a lot of competitors don't
    • customer service and support
    Anonymous | TrustRadius Reviewer

    Cons

    Cisco Business Edition 7000

    • More cloud based services need to be added to the default service package.
    • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
    • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
    • Call recording should be also built in.
    Anonymous | TrustRadius Reviewer

    CloudCall

    • The service on their app is not the best
    • The texting platform can always improve
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco Business Edition 7000

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    CloudCall

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    CloudCall

    CloudCall 10.0
    Based on 2 answers
    Customer support is always responsive and timely.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Cisco Business Edition 7000

    I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
    Anonymous | TrustRadius Reviewer

    CloudCall

    CloudCall is much better and easier functionality with more options.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Cisco Business Edition 7000

    • We were able to sell it to many customers and has proved beneficial always.
    • Less number of complaints.
    • Amazing support from Cisco TAC.
    Ujjwal Goel | TrustRadius Reviewer

    CloudCall

    • Call recordings have become useful in our business
    • Notes autolog in bullhorn
    Anonymous | TrustRadius Reviewer

    Add comparison