What users are saying about
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 46 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
Project Management
6.8
Cisco Business Edition 7000
68%
CloudCall
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 7/7 features
Cisco Business Edition 7000 ranks higher in 7/7 features
Task Management
7.4
74%
8 Ratings
N/A
0 Ratings
Gantt Charts
7.1
71%
6 Ratings
N/A
0 Ratings
Scheduling
7.2
72%
6 Ratings
N/A
0 Ratings
Workflow Automation
7.2
72%
6 Ratings
N/A
0 Ratings
Mobile Access
6.3
63%
8 Ratings
N/A
0 Ratings
Search
6.8
68%
6 Ratings
N/A
0 Ratings
Visual planning tools
6.0
60%
5 Ratings
N/A
0 Ratings
Communication
6.0
Cisco Business Edition 7000
60%
CloudCall
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Chat
6.3
63%
7 Ratings
N/A
0 Ratings
Notifications
6.4
64%
7 Ratings
N/A
0 Ratings
Discussions
5.7
57%
7 Ratings
N/A
0 Ratings
Surveys
6.3
63%
6 Ratings
N/A
0 Ratings
Internal knowledgebase
6.2
62%
7 Ratings
N/A
0 Ratings
Integrates with GoToMeeting
5.4
54%
4 Ratings
N/A
0 Ratings
Integrates with Gmail and Google Hangouts
5.2
52%
5 Ratings
N/A
0 Ratings
Integrates with Outlook
6.4
64%
6 Ratings
N/A
0 Ratings
File Sharing & Management
6.4
Cisco Business Edition 7000
64%
CloudCall
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Versioning
5.6
56%
6 Ratings
N/A
0 Ratings
Video files
6.9
69%
6 Ratings
N/A
0 Ratings
Audio files
7.4
74%
7 Ratings
N/A
0 Ratings
Document collaboration
6.4
64%
8 Ratings
N/A
0 Ratings
Access control
5.9
59%
6 Ratings
N/A
0 Ratings
Advanced security features
7.0
70%
8 Ratings
N/A
0 Ratings
Integrates with Google Drive
5.1
51%
4 Ratings
N/A
0 Ratings
Device sync
6.9
69%
6 Ratings
N/A
0 Ratings
Cloud PBX
Cisco Business Edition 7000
Feature Set Not Supported
N/A
10.0
CloudCall
100%
CloudCall ranks higher in 5/5 features
CloudCall ranks higher in 5/5 features
Hosted PBX
N/A
0 Ratings
10.0
100%
1 Rating
Multi-level Interactive Voice Response (IVR)
N/A
0 Ratings
10.0
100%
1 Rating
User templates
N/A
0 Ratings
10.0
100%
1 Rating
Call reports
N/A
0 Ratings
10.0
100%
1 Rating
Directory of employee names
N/A
0 Ratings
10.0
100%
1 Rating
Call Management
Cisco Business Edition 7000
Feature Set Not Supported
N/A
9.6
CloudCall
96%
CloudCall ranks higher in 5/5 features
CloudCall ranks higher in 5/5 features
Answering rules
N/A
0 Ratings
10.0
100%
1 Rating
Call recording
N/A
0 Ratings
10.0
100%
1 Rating
Call park
N/A
0 Ratings
9.0
90%
1 Rating
Call screening
N/A
0 Ratings
10.0
100%
1 Rating
Message alerts
N/A
0 Ratings
9.0
90%
1 Rating
VoIP system collaboration
Cisco Business Edition 7000
Feature Set Not Supported
N/A
9.0
CloudCall
90%
CloudCall ranks higher in 2/2 features
CloudCall ranks higher in 2/2 features
Audio conferencing
N/A
0 Ratings
8.0
80%
1 Rating
Instant messaging
N/A
0 Ratings
10.0
100%
1 Rating
Mobile apps
Cisco Business Edition 7000
Feature Set Not Supported
N/A
7.0
CloudCall
70%
CloudCall ranks higher in 1/1 features
CloudCall ranks higher in 1/1 features
Mobile app for iOS
N/A
0 Ratings
7.0
70%
1 Rating
Attribute Ratings
- Cisco Business Edition 7000 and CloudCall are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
Cisco Business Edition 7000
80%
9 Ratings
8.0
CloudCall
80%
1 Rating
Support Rating
Cisco Business Edition 7000
N/A
0 Ratings
10.0
CloudCall
100%
2 Ratings
Likelihood to Recommend
Cisco Business Edition 7000
It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Assistant Manager - Products and Solutions
Commedia Solutions Pvt LtdTelecommunications, 51-200 employees
CloudCall
CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesPros
Cisco Business Edition 7000
- All in one platform that includes all the Cisco UC services in one appliance.
- All the services are ready to use and preconfigured.
- Tools available improve productivity and user experience.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesCloudCall
- Innovation- has technology that a lot of competitors don't
- customer service and support

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesCons
Cisco Business Edition 7000
- More cloud based services need to be added to the default service package.
- Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
- It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
- Call recording should be also built in.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesCloudCall
- The service on their app is not the best
- The texting platform can always improve

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesPricing Details
Cisco Business Edition 7000
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—CloudCall
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
CloudCall
CloudCall 10.0
Based on 2 answers
Customer support is always responsive and timely.

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesAlternatives Considered
Cisco Business Edition 7000
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

Verified User
Consultant in Information Technology
Telecommunications Company, 10,001+ employeesCloudCall
CloudCall is much better and easier functionality with more options.

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesReturn on Investment
Cisco Business Edition 7000
- We were able to sell it to many customers and has proved beneficial always.
- Less number of complaints.
- Amazing support from Cisco TAC.
Senior Build & Design Consultant
BTTelecommunications, 10,001+ employees
CloudCall
- Call recordings have become useful in our business
- Notes autolog in bullhorn

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employees